K. Hovnanian® Homes Reviews

Outstanding new builder.

A lot of issues with the construction, quality and operation of materials. The company seems very scatter brained and unorganized. The house seems like it was rushed without caring for the homeowner, hardly been in the house for six weeks and have had a plethora of issues. Had to submit two warranty claims before I was contacted. Failure to pay attention to details, simple things like leaving the gas line off, not installing strike plates on door frames. Sconces are missed bolt covers, looks tacky. Garage door off tracks, no light cover in bathroom for over a month. Still hasn’t touched up Sheetrock in laundry room after repairing the wall. A lot of contractors that are hired take 2-3 days to finish a job that takes a few hours. Often leave jobs unfinished, at least 10+ problems within the first month. No insulation on water hose spouts, which was on the list at walk through. Doors were installed incorrectly in media room and then a bad sheet rock job was done after repair. Areas of paint left not touched up. Probably would suggest people look at reviews for other companies before considering KHov ... More

- The quality of the workmanship and materials used could have been better. - The house is a little overpriced priced for its locations and materials used in the home. - The walls are not well insulated for noise. - The design and layout of the home could be more modern to appeal to younger families. - Responsiveness to reported issues generally has been good.

Excellent service as far as Office and Field reps.

Our home had a great construction manager that kept us informed and apprised of the different phases of construction. Plus construction was done a week early than originally told. Everything went smooth

Sales associate was fantastic.

It would be nice if the where explain since the house was only frame o give us a tour at least before the moving in

Tara, Dave, and Todd are great to work with!

If it wasn’t for the new construction manager James this would be a 1-2 star rating for all. James has gone above and beyond to make this process smooth. When we moved in multiple things were done wrong and the workmen ship was below par. There were things forgotten that we paid for. But James has been extremely understanding responsive and reactive to the situation. James should be highly appreciated in the company and be compensated for his hard work. He understands customer service and drive for getting the job done correctly.

Excellent overall

When it comes to buying a house it is not an easy process... We were looking for months until we met Crystal. She made the process unforgettable and for that we are truly grateful.

The person we had to help us with the loan was very helpful!!! Any hiccup that we came across she was there to help.

Great builder, and quality homes!

Overall experience was great... Jean, our sales rep was great, couldn't ask for a better person to help us with whats really a big time consuming and stressful process....Rich, Greg, from corporate, helped out with getting some things taken care of in the build process, so was our production manager Steve...and Ryan...as a contractor I know how difficult it is to mange a build, deal with subs and then deal with customers....Steve does a great job....We are happy with the quality of the home, probably the best built "new Construction you can get without going semi custom or custom built...My wife and I are happy in our new home.... P.S. The Experience with their mortgage company was why they didn't get 5 stars from me and I would probably need a much "bigger incentive" if I ever needed to go through them again...completely unprofessional, i felt i got my mortgage, at 711...sorry 711... ... More

Beautiful homes and amazing people!

The sales and design staff did a wonderful job with helping us visualize the home we wanted. From breaking ground to final walkthrough the construction manager Steve was very responsive and accommodating to our needs and built us the home that is exactly what we had always wanted. We have recommended KHOV to our friends, family and prospective buyers too!

After settling in to our new home we have notice more little issues with finishings. Between excess spackle around ceiling lights to a rough area on the hand rail for the stairs. It has been the little things we have noticed now. Just the fit and finish we thought was great at first is not the best. They have been quick to respond and fix any issue we reported. They care that we are happy with our home.

This was my first time purchasing a home. I was nervous because people told me horrible experiences that made me scared. My experience was completely opposite, just amazing. I really appreciate, Tara, David, and Todd from Leeland station. They made my experience the absolute best, and i couldn’t be happier.

Bannon has been really responsive and helpful!

I wish the name would match the quality or even the customer service provided for the warranty/ defective work.

My first contact with the company was Crystal. She made things easier than it actually is ....which really made the difference. She gave us hope when we thought there was no hope...She gave us the impression "you can do this" and sure we did. She was our first rock and source of inspiration. Without putting full names out there, Ava, Lisa our loan processors, and Alex my builder who put the pieces together to give us this astounding architecture that we now proudly call "our Home". Our home was ready before the stipulated time....yes ..it was built that fast ....it was almost like a magic. We could not thank K.H.H enough. God bless you all who worked for us including those who worked behind the scenes to make this a reality. We love our Home. God bless you. ... More

The process from the time we chose our lot to the completion of the build and walk through was very easy and seamless. From the sales staff to the builders themselves the experience as truly amazing.

Be involved

This is our 3rd new home purchase and by far the best experience. Everyone has done their best to meet our needs and expectations. The home is AWESOME and DONE on TIME. Anne H. walked us through the purchase process with honesty and identified our preferences, while honoring our budget. Megan B. was a dream to work with, guiding us in detailed selection of options and products with her keen sense of style. Scot K. appraised us all along the build process, addressing concerns immediately, and demonstrating respect for us as buyers. Team BUILD delivered a beautiful home, functional from day one, and will likely serve us for many happy years. Thanks K Hovnanian Homes. ... More

We moved into our home a little over a month ago. We could not be happier with the end result product.