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K. Hovnanian® Homes Reviews

What Homeowners Have to Say About K. Hovnanian® Homes.

K. Hovnanian® Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian® Homes 4542 homeowner reviews to learn why they are the right team to build your new home.

K. Hovnanian® Homes

has 4.3 out of 5 stars overall

4542 Reviews

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.2

Responsiveness 4.2

Customer Reviews

The house is very nice.

  • Douglas D.
  • Verified HomeBuyer
  • January 18, 2025
  • FELTON, DE

The house itself is very nice. Friends have admired it. There are some problems with the house that you would only find after daily living. We have a list of items that need the attention of K. Hovnanian service to correct before giving a five-star rating.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Beautiful home farmstyle

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2025
  • LEAGUE CITY, TX

Love the house, the interior paint could have been higher quality

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

The Purchase

  • Janice T.
  • Verified HomeBuyer
  • January 17, 2025
  • Massillon, OH

We essentially purchased our home sight unseen. All of the paperwork was completed and submitted online. Marissa was extremely knowledgeable and explained what each document was for and what we needed to do. All of this went off without a hitch. Love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Donna

  • Donna P.
  • Verified HomeBuyer
  • January 16, 2025
  • Maricopa, AZ

I thought Dustin did a great job ! Chas Roberts did well too. Irrigation not good at all.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Worst Maintenance

  • Premkumar A.
  • Verified HomeBuyer
  • January 16, 2025
  • Wharton, NJ

Home buying process went ok. We're noticing lot of issues after moving in with the appliances, cabinets, doors,... The KHov warranty department is not addressing the issues in appropriate time and closing lot of requests without notifying us. Similar issues are found in the neighbor homes as well.

K. Hovnanian® Homes responded:
Hi Premkumar, we appreciate you taking the time out t0 provide us with feedback on your experience. We were informed that the service items that were closed due to the fact that they weren't covered under the warranty. We do have a request that has been delayed due to material being shipped elsewhere and a member of our team should have reached out to you in regard to that specific request. We do apologize if there was any miscommunication about what is and what is not covered under warranty. We'll do our best to be as transparent as possible when it comes to service request. Thank you. ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Unresponsive and apathy staff

  • Krishna K.
  • Verified HomeBuyer
  • January 16, 2025
  • Wharton, NJ

Had hard time right from sale to moving to post occupancy. Evaluate other option before committing to Khov.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

First New Home

  • Jennifer D.
  • Verified HomeBuyer
  • January 16, 2025
  • MONT BELVIEU, TX

Lois and Carlos was such a pleasure do deal with. Every time we had a question or an issue they were Johnny on the spot to answer any questions or concerns as well as issues when we moved in. The experience as a hole dealing K Hovnanian was a great one. I would suggest a new home buyer to buy a K Hovnanian home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Anand

  • Anand M.
  • Verified HomeBuyer
  • January 16, 2025
  • Old Bridge, NJ

Although overall experience in buying home was alright, the final product and quality of workmanship is very poor. I would not recommend buying home from Khov as the price paid versus the quality of house designed and finishes are poorly in nature.

K. Hovnanian® Homes responded:
Hi Anand, thank you for taking the time to address your concerns. We are aware that our team has reached out to you in regards to the service request that were submitted and covered under your warranty and those requests will be completed at the year-end walk through. We understand that there may be a misunderstanding on what's covered under the warranty and our associates will re-emphasize the items during the walk. Thank you again for the feedback and we hope you have a great day! ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Top-notch service

  • Taniki S.
  • Verified HomeBuyer
  • January 15, 2025
  • Lavon, TX

From the touring of the location up until closing, everything has been beautiful and seamless. I highly recommend KHOV for your next home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Joann and ryan were very helpful

  • Mary M.
  • Verified HomeBuyer
  • January 15, 2025
  • Far Hills, NJ

Chris did our walk through and helped us with some issues when we first moved in

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

BAD EXPERIENCE WORKMANSHIP IS POOR

  • Joey C.
  • Verified HomeBuyer
  • January 13, 2025
  • TOMBALL, TX

Unfortunately, my home buying experience with Khov has been nothing short of a nightmare. If it was not for Nick, the project manager that addressed things in a timely manner I would have felt helpless. There is just so much that is still wrong with the home and the workmanship that was done is nothing short of mediocre. Which is truly unfortunate because we really love the layout of the home. I have had constant issues with this home. Through the construction process there were constant issues once we got past the framing process. Delays, mistakes and just poor workmanship. I had ...

K. Hovnanian® Homes responded:
Hi Joey, we appreciate your detailed review about the concerns you're having. We're aware of your concerns and were informed that members of our team tried their best to accommodate your concerns. We're disappointed to hear that we weren't able to meet your expectations, but if there are any warranty concerns that need action, please feel free to reach out to local management and they'll be more than happy to assist you. Thank you for the review and we hope we can turn your experience around. ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 4

Professional work

  • Abhishek B.
  • Verified HomeBuyer
  • January 13, 2025
  • Phoenix, AZ

Good experience. Dealing with documents from remote made it easy

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Homesite 18

  • Samuel T.
  • Verified HomeBuyer
  • January 12, 2025
  • Laveen, AZ

It was streamlined but craftsmanship could be improved

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Great sales team but lacking security

  • James L.
  • Verified HomeBuyer
  • January 11, 2025
  • Alexandria, VA

There is nothing wrong with the homes, but with the size of the community there should be a community center.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Not professional when comes to sales

  • Venkatesh Y.
  • Verified HomeBuyer
  • January 11, 2025
  • Wharton, NJ

The sales excutives will behave differently when selling homes homes . No proper explanation and missed so many details to inform of changes in plan of house . I didn’t like at all. It’s needed for me . So bought it. Overall experience is very bad .

K. Hovnanian® Homes responded:
Hi Venkatesh, thank you for taking the time out to address your concerns. We do apologize if the issue mentioned above affected your overall experience as we are aware that you did leave us good feedback on a different survey. We're always looking for ways to improve and will use this review as an learning experience. We appreciate your feedback and we hope that we're able to turn your experience around. Have a great day. ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Bill M.

  • William M.
  • Verified HomeBuyer
  • January 11, 2025
  • MILLVILLE, DE

The experience with KHov has been good from the beginning to the current date. The superintendent Tom, is very knowledgeable and responsive.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Thanks Paul Josue Cody/Colby and team

  • John C.
  • Verified HomeBuyer
  • January 11, 2025
  • BELLVILLE, TX

Helped when necessary which was often.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Issues

  • Alana L.
  • Verified HomeBuyer
  • January 11, 2025
  • Buckeye, AZ

We had issues with the loan department and sending multiple documents. Seems that they were not communicating with each other. Sales representatives were always helpful. Electrical sockets in both bathrooms weren't tested prior to move in. So they didn't work. Walls needed repairs after the first month as you could see all the nicks, nails etc. The drywall is just painted over. Been here for 3 months and the refrigerator door handle came off. Maintenance requests submitted however, it takes a while for them to respond to them?

K. Hovnanian® Homes responded:
We apologize for the inconvenience as we understand the importance of maintaining communication. The service request that was submitted were resolved within 20 days of submission as the holiday played a role in completion time. There are no outstanding service tickets at the time of this submission. We do appreciate you for providing with feedback and if there is anything else that you may need help with be sure to reach out to local management and they will be glad to assist! ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Employees don't seem to know what they are doing.

  • Mavis S.
  • Verified HomeBuyer
  • January 10, 2025
  • BELLVILLE, TX

The title company is worthless. Made my home buying experience horrible. I hope I never have to deal with them again.

K. Hovnanian® Homes responded:
Hi Mavis, thank you for the feedback. We're sorry to hear that this stage of the process affected your overall experience. There may have been some miscommunication between us and the outside title company. We do apologize if there was any inconvenience throughout your process as we try to make it as easy as possible. We hope you're enjoying your home and the community and if you have any concerns in regard to your home feel free to reach out to local management as they will be happy to assist you. Thank you again and we hope you have a great day. ...

Total Score 1


Quality 4

Trustworthiness 2

Responsiveness 1

I love my home

  • Donna S.
  • Verified HomeBuyer
  • January 09, 2025
  • Lewes, DE

Confidence in your builder is so important. I know I have a well-built home. The interior is so well- thought out. The details are beautiful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First home buying made easy!

  • Samantha F.
  • Verified HomeBuyer
  • January 06, 2025
  • Phoenix, AZ

KHov was all around fantastic. Answered all our questions, followed up on all requests in a timely matter, and we enjoyed working with an all around friendly team. Would highly recommend to others.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Enjoyed the weekly updates as the house was building

  • Susan T.
  • Verified HomeBuyer
  • January 05, 2025
  • Lewes, DE

Ask question and make sure you know exactly what you're getting.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Chris

  • Christopher N.
  • Verified HomeBuyer
  • January 05, 2025
  • BELLVILLE, TX

We are moved in and had a great experience with sales staff Kris and warranty Forman Josue!! They were very responsive. Kris did a great job communicating and getting us in our new home!! We are blessed to be in great community,

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Mediocre

  • Anonymous
  • Verified HomeBuyer
  • January 03, 2025
  • Glenn Dale, MD

When you build a home in 4 months, don't expect quality craftsmanship. Lots of interior issues - drywall/paint defects. Landscape is a 3/10 at best. Sprinklers not sitting flush with the ceiling. Lack of customizing. Overall, I wouldn't pick a KHov build for our next home.

K. Hovnanian® Homes responded:
Hi, thank you for taking the time out to address your concerns. This home has entered the first very cold season and natural cosmetic concerns arising are the paint/drywall concerns. Someone should have reached out you to reiterate "What to expect from a brand-new home". We will address the landscaping concerns when the weather permits. ...

Total Score 3


Quality 2

Trustworthiness 5

Responsiveness 1

First Time Homebuyer Experience

  • Tracy N.
  • Verified HomeBuyer
  • January 03, 2025
  • Patterson, CA

As a first time buyer it was very stressful at times and a lot of things going on at the same time. K. Hovnanian staff were awesome, very informative and answered all my questions in a respectful and professional manner. All of my expectations were met as far as the price, size and interest rate. Even though it was a long process. I am very pleased with the outcome. Now I can say I’m a proud homeowner. Thanks a million

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5