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K. Hovnanian® Homes Reviews

What Real Homeowners Say About K. Hovnanian® Homes

With an average rating of 4.3 stars, K. Hovnanian® Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 4625 verified homebuyers to give you an honest look at what it's like to build a new home with K. Hovnanian® Homes. Read their unedited reviews, feedback, and complaints to help you decide if K. Hovnanian® Homes is the right builder for your new home.

K. Hovnanian® Homes

has 4.3 out of 5 stars overall

4625 Reviews

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.2

Responsiveness 4.2

Customer Reviews

Bad buying process, bad construction quality

  • Jayaprakash R.
  • Verified Homebuyer
  • January 27, 2025
  • Wharton, NJ

I have already provided detailed review

K. Hovnanian® Homes responded:
Hi Jayaprakash, thank you for the review. We'll be sure to have our team go over your review to ensure that your concerns are being taken care of. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 4

Owner

  • Josephine L.
  • Verified Homebuyer
  • January 24, 2025
  • MIDDLETOWN, DE

Overall a positive experience

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Vanessa

  • Vanessa W.
  • Verified Homebuyer
  • January 23, 2025
  • Woodbridge, VA

I am pleased with my condo but struggling getting used to that kind of living. My sales person was not in the right job but the fiance people were great and the warranty guy is very helpful. I would only caution to asking detailed questions for complete understanding of expectations. Finishes in condo are standard.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Additional Home Upgrades

  • Anonymous
  • Verified Homebuyer
  • January 23, 2025
  • Old Bridge, NJ

I felt any additional upgrades was very expensive than current in the market. Example first floor Recess Light we added the KHOV package and it cost me $3670 and outside I finished second floor in $1100. You should offer competitive charges rather way expensive as your home buyer. Also , We found cracks in kitchen and upstairs. Overall home buyer experience was nice.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Good builder

  • Oanh N.
  • Verified Homebuyer
  • January 23, 2025
  • Watauga, TX

I have bought the house in Oct/24. Dennis sale man is very helpful, he sent a constructed update weekly, very quick response. Construction manager is also very helpful. Any question you asked have beed answerred very quick. The house is very nice and luxury design. Material is also with accepted quality.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

KHOV HOME

  • Jonathan S.
  • Verified Homebuyer
  • January 22, 2025
  • Fredericksburg, VA

My wife and I are very excited for our new home. We really appreciate it Thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent home by experience

  • Caryn C.
  • Verified Homebuyer
  • January 21, 2025
  • HOUSTON, TX

My home is absolutely amazing. What makes it more amazing is the excellent surface that I have received from Matthew and david.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • James G.
  • Verified Homebuyer
  • January 21, 2025
  • Lavon, TX

Everything was great from start to finish live our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The house is very nice.

  • Douglas D.
  • Verified Homebuyer
  • January 18, 2025
  • FELTON, DE

The house itself is very nice. Friends have admired it. There are some problems with the house that you would only find after daily living. We have a list of items that need the attention of K. Hovnanian service to correct before giving a five-star rating.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Beautiful home farmstyle

  • Anonymous
  • Verified Homebuyer
  • January 17, 2025
  • LEAGUE CITY, TX

Love the house, the interior paint could have been higher quality

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

The Purchase

  • Janice T.
  • Verified Homebuyer
  • January 17, 2025
  • Massillon, OH

We essentially purchased our home sight unseen. All of the paperwork was completed and submitted online. Marissa was extremely knowledgeable and explained what each document was for and what we needed to do. All of this went off without a hitch. Love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Donna

  • Donna P.
  • Verified Homebuyer
  • January 16, 2025
  • Maricopa, AZ

I thought Dustin did a great job ! Chas Roberts did well too. Irrigation not good at all.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Worst Maintenance

  • Premkumar A.
  • Verified Homebuyer
  • January 16, 2025
  • Wharton, NJ

Home buying process went ok. We're noticing lot of issues after moving in with the appliances, cabinets, doors,... The KHov warranty department is not addressing the issues in appropriate time and closing lot of requests without notifying us. Similar issues are found in the neighbor homes as well.

K. Hovnanian® Homes responded:
Hi Premkumar, we appreciate you taking the time out t0 provide us with feedback on your experience. We were informed that the service items that were closed due to the fact that they weren't covered under the warranty. We do have a request that has been delayed due to material being shipped elsewhere and a member of our team should have reached out to you in regard to that specific request. We do apologize if there was any miscommunication about what is and what is not covered under warranty. We'll do our best to be as transparent as possible when it comes to service request. Thank you. ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Unresponsive and apathy staff

  • Krishna K.
  • Verified Homebuyer
  • January 16, 2025
  • Wharton, NJ

Had hard time right from sale to moving to post occupancy. Evaluate other option before committing to Khov.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

First New Home

  • Jennifer D.
  • Verified Homebuyer
  • January 16, 2025
  • MONT BELVIEU, TX

Lois and Carlos was such a pleasure do deal with. Every time we had a question or an issue they were Johnny on the spot to answer any questions or concerns as well as issues when we moved in. The experience as a hole dealing K Hovnanian was a great one. I would suggest a new home buyer to buy a K Hovnanian home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Anand

  • Anand M.
  • Verified Homebuyer
  • January 16, 2025
  • Old Bridge, NJ

Although overall experience in buying home was alright, the final product and quality of workmanship is very poor. I would not recommend buying home from Khov as the price paid versus the quality of house designed and finishes are poorly in nature.

K. Hovnanian® Homes responded:
Hi Anand, thank you for taking the time to address your concerns. We are aware that our team has reached out to you in regards to the service request that were submitted and covered under your warranty and those requests will be completed at the year-end walk through. We understand that there may be a misunderstanding on what's covered under the warranty and our associates will re-emphasize the items during the walk. Thank you again for the feedback and we hope you have a great day! ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Top-notch service

  • Taniki S.
  • Verified Homebuyer
  • January 15, 2025
  • Lavon, TX

From the touring of the location up until closing, everything has been beautiful and seamless. I highly recommend KHOV for your next home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Joann and ryan were very helpful

  • Mary M.
  • Verified Homebuyer
  • January 15, 2025
  • Far Hills, NJ

Chris did our walk through and helped us with some issues when we first moved in

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

BAD EXPERIENCE WORKMANSHIP IS POOR

  • Joey C.
  • Verified Homebuyer
  • January 13, 2025
  • TOMBALL, TX

Unfortunately, my home buying experience with Khov has been nothing short of a nightmare. If it was not for Nick, the project manager that addressed things in a timely manner I would have felt helpless. There is just so much that is still wrong with the home and the workmanship that was done is nothing short of mediocre. Which is truly unfortunate because we really love the layout of the home. I have had constant issues with this home. Through the construction process there were constant issues once we got past the framing process. Delays, mistakes and just poor workmanship. I had ...

K. Hovnanian® Homes responded:
Hi Joey, we appreciate your detailed review about the concerns you're having. We're aware of your concerns and were informed that members of our team tried their best to accommodate your concerns. We're disappointed to hear that we weren't able to meet your expectations, but if there are any warranty concerns that need action, please feel free to reach out to local management and they'll be more than happy to assist you. Thank you for the review and we hope we can turn your experience around. ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 4

Professional work

  • Abhishek B.
  • Verified Homebuyer
  • January 13, 2025
  • Phoenix, AZ

Good experience. Dealing with documents from remote made it easy

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Homesite 18

  • Samuel T.
  • Verified Homebuyer
  • January 12, 2025
  • Laveen, AZ

It was streamlined but craftsmanship could be improved

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Great sales team but lacking security

  • James L.
  • Verified Homebuyer
  • January 11, 2025
  • Alexandria, VA

There is nothing wrong with the homes, but with the size of the community there should be a community center.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Not professional when comes to sales

  • Venkatesh Y.
  • Verified Homebuyer
  • January 11, 2025
  • Wharton, NJ

The sales excutives will behave differently when selling homes homes . No proper explanation and missed so many details to inform of changes in plan of house . I didn’t like at all. It’s needed for me . So bought it. Overall experience is very bad .

K. Hovnanian® Homes responded:
Hi Venkatesh, thank you for taking the time out to address your concerns. We do apologize if the issue mentioned above affected your overall experience as we are aware that you did leave us good feedback on a different survey. We're always looking for ways to improve and will use this review as an learning experience. We appreciate your feedback and we hope that we're able to turn your experience around. Have a great day. ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Bill M.

  • William M.
  • Verified Homebuyer
  • January 11, 2025
  • MILLVILLE, DE

The experience with KHov has been good from the beginning to the current date. The superintendent Tom, is very knowledgeable and responsive.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Thanks Paul Josue Cody/Colby and team

  • John C.
  • Verified Homebuyer
  • January 11, 2025
  • BELLVILLE, TX

Helped when necessary which was often.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5