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K. Hovnanian® Homes Reviews

What Homeowners Have to Say About K. Hovnanian® Homes.

K. Hovnanian® Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian® Homes 4542 homeowner reviews to learn why they are the right team to build your new home.

K. Hovnanian® Homes

has 4.3 out of 5 stars overall

4542 Reviews

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.2

Responsiveness 4.2

Customer Reviews

Our builder Jason was amazing he contacted us every step of the way sending pictures, and making himself available for walk throughs.

  • Stephanie P.
  • Verified HomeBuyer
  • October 30, 2024
  • MIDDLETOWN, DE

My family loves our home, Dustin who sols us the home was amazing always checking in and even after closing makes himself available to answer questions for us. Jason our builder was the best, he sent regular updates with pictures and allowed us to do walk throughs. We highly recommend K.Havnanian

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

EXCELLENT QUALITY

  • Daniel R.
  • Verified HomeBuyer
  • October 26, 2024
  • Perry, OH

WE PURCHASED OUR HOME WHILE LIVIVNG OUT OF STATE. MONICA, OUR SALES REP WAS GREAT THRU THE WHOLE PROCESS. SHE ANSWERED ALL OUR QUESTIONS IN A TIMELY MANNER AND SOLVED ANY ISSUE AND CONCERNS WE HAD. ONCE IN THE HOME, DOMINIC AND HIS STAFF WERE GREAT. VERY FRIENDLY AND KNOWLEGABLE. WE WOULD RECOMMEND KHOV HOMES TO ANYONE LOOKING FOR A GREAT HOME IN A GREAT COMMUNITY.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone was very nice and helpful - especially Steve and Diana

  • Virgina W.
  • Verified HomeBuyer
  • October 25, 2024
  • Elyria, OH

We love our home but we can't wait for the building all around us to end and we get to meet our new neighbors.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home experience

  • Joel P.
  • Verified HomeBuyer
  • October 24, 2024
  • NEEDVILLE, TX

Neighborhood is not properly represented when buying the home. The lakes are dry and there is no fountains.. was told that our lot was capable of having a swimming pool. This is not true .. it clearly states on the septic survey in bright red no pool. Even the septic people state they have made you aware of this but the sales person assured us that our lot was cleared for a pool. How can you build homes on a half acre lot .. that can’t have a pool!! No a very good marketing plan.houses look nice but are lacking in quality in craftsmanship and materials used.. I wouldn’t recommend to anyone ...

Total Score 4


Quality 3

Trustworthiness 1

Responsiveness 2

Scott is Amazing!

  • Farhan C.
  • Verified HomeBuyer
  • October 24, 2024
  • HOUSTON, TX

Had a wonderful experience through home building process. If you get the opportunity to work with Scott and his team you will without a doubt, be happy with the end result.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sharon- Homeowner

  • Sharon M.
  • Verified HomeBuyer
  • October 24, 2024
  • TOMBALL, TX

My husband and I had a great experience! High out list were communication and involvement throughout the building process. We were able to witness from the foundation being through to the finishes touches. Kathy kept us abreast of each stage in the process. Weekly conference calls with the builder made it a seamless process. Any questions we had were answered timely After we moved in there were minor things that needed attention and they responded immediately!!! If you looking to purchase without the stress and headaches…then this is the builder for you. We made the right decision ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I would rather live in a refrigerator box under a bridge then use this builder again

  • Scott K.
  • Verified HomeBuyer
  • October 23, 2024
  • RUCKERSVILLE, VA

Full disclosure: my wife and I have extensive experience in buying and building houses. We have a complete and thorough understanding of the entire home buying/building process. With that being said, we will never use this builder ever again. With the exception of our sales associate (who was the third one we encountered, and she was phenomenal), there is not a single facet of the process that we are happy with. I cannot convey my true feelings for this company and it's employees for fear that they would have grounds to sue me for slander, so I am forced to continuously mutter the mantra of ...

K. Hovnanian® Homes responded:
Hi Scott, thank you for taking the time to express your thoughts. We've reached out to management about the concerns mentioned and we were informed that there was a leak during construction that caused mold to form. Our team jumped right on the matter, but you weren't informed in a timely manner about the situation. With this possibly affecting your health we decided to find you another home in the community, and we were told that you thanked us for allowing the change. A member of our team will be reaching out to you to see if there is anything you may need assistance with. We do apologize for the inconvenience, and we look forward to talking to you. ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

I really like how detailed the walkthrough was before closing.

  • Anonymous
  • Verified HomeBuyer
  • October 23, 2024
  • Wall Township, NJ

Everything was great, there was minor scuffs that were easily spotted and taken care of before closing date.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great but some hiccups

  • Alyssa M.
  • Verified HomeBuyer
  • October 23, 2024
  • Van Alstyne, TX

The starting part went great, Kristina was awesome and responsive. Carson was great too! First walk through went well, the second walk through we noticed some things needed to still be done. Closing was great. After 1 night in my house, I started having problems with the light/fans in both rooms. Which has been an ongoing issue still. Also had an insect issue from the first day, they were coming in from areas that were not fully chalked. Thought Laurie from warranty has been helping with the lights, I wished the lights would not have been an issue.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Promise made not kept

  • Karen S.
  • Verified HomeBuyer
  • October 23, 2024
  • Felton, DE

My lawn was 3/4 dead and it wasn’t fixed

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 3

Not a great experience

  • Dean G.
  • Verified HomeBuyer
  • October 18, 2024
  • Palm Beach Gardens, FL

Unfortunately Khov did not provide a great home buying experience. However they did follow through with warranty and responsive to repairs. Quality of craftsmanship was lacking as well as value for your money. Their Looks Program had no room for changes, which in our opinion does not equate to a custom home.

K. Hovnanian® Homes responded:
Hi Dean, we appreciate you taking the time out to provide us with your feedback. We've reached out to local management in regard to the comments made above. We were informed that you were one of the last buyers of this community and was happy with your home. Unfortunately, our looks program didn't support the changes that you wanted to make. Members of our team gave an explanation of why we were unable to accommodate your request. We're happy to hear that our warranty department was able to assist you. Thank you for the review and we hope you have a great day. ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Don

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2024
  • Rancho Cordova, CA

Some design work isn't very elegant. Functional, but cheap looking. None of the of the motion switches were properly programmed. The lights were always going out until we got them setup. We weren't given the user manuals for any of the appliances. It took weeks of complaining to get the solar panels operational. The quality of the paint is cheap. The walls cannot be touched or wiped without leaving a mark . The house is beautiful as long as you don't look too deep.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Build was done poorly

  • Rosemarie B.
  • Verified HomeBuyer
  • October 16, 2024
  • Palm Coast, FL

My experience was terrible and continues to be. There are so many flaws in my home. Some issues were addressed. Not all of my floors are even, I'm still waiting on my front door to be fixed. My kitchen cabinet has flaws. Still waiting on replacement. Hallway door to utility closet, our bedroom closet door has issues, mud inside plug sleeve can not hide tv wire Behind refrigerator is left over electrical tape and dry wall pieces, inside, kitchen cabinets there is sawdust, toilet seat is not set in guest bathroom going into all bedrooms Re upside down. Outlets covered with dry wall mud. ...

K. Hovnanian® Homes responded:
Hi Rosemarie, thank you for taking the time to leave a review. We were informed that you've recently spoken to a member of our team about the concerns you were having, and you all were able to set up a plan of action. We're extremely happy to hear that our team was able to communicate with you and come up with a solution. Thank you again for your feedback and we look forward to working with you! ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Poor workmanship and materials

  • Anonymous
  • Verified HomeBuyer
  • October 16, 2024
  • Alexandria, VA

My 3rd new build and the overall workmanship and materials are below average for new construction. Pretty disappointing for the price paid. The paint chosen is literally the worst, it wipes off just by brushing it with your clothes. Not to mention the painters, it seems like a four year old could have done a better job. Paint on the floors, in the carpet. Trim paint on the walls, wall paint on the trim. We had(have) places where the grout does not match for all of the same tile work. The color of grout doesn't even exist anywhere in our house. Had to spend multiple hours cleaning and ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Good people with real concern for quality.

  • John M.
  • Verified HomeBuyer
  • October 16, 2024
  • Lewes, DE

We were a couple hours from the site so the E-Mail was a big advantage . The job super was always responsive and we let him do his job . During a planed site visit we could see the organized progress and job site cleanliness and we did not come back until competion .

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Rude

  • Anonymous
  • Verified HomeBuyer
  • October 16, 2024
  • Patterson, CA

Terrible Experience with Salesman & Finance Manager

K. Hovnanian® Homes responded:
Hi, we're sorry to hear that you're disappointed with your recent home buying experience. We've reached out to local management and was informed that there was a transfer in lots which pushed your reapproved close date to July 17th. Also, there was some roadblock with not leasing a home which wouldn't allow certain criteria's to be met. Thank you for providing feedback and we hope you have a great day. ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Quality of home could be better

  • Andrew T.
  • Verified HomeBuyer
  • October 10, 2024
  • Indio, CA

Overall everything has been okay, the sales process was pretty great and we were informed about everything along the way. My main concern is that we had a walkthrough and while we noticed a lot of cosmetic things to be addressed, after signing off, there were a lot of things that were missed because you would need to be living in the home. One thing that bothers me is that the day after we moved in, I noticed that a vehicle (most likely a workers backing into our driveway as a turn around) hit our garage door and dented the bottom of it. The builder said that since we signed off they wouldn't ...

K. Hovnanian® Homes responded:
Hi Andrew, thank you for taking the time out to provide us with feedback. We were informed that members of our team had spoken to you in regard to the window and garage door. There was not any indication that a Khov employee or contractor had backed into your garage and it was explained that damages by others post close are not a warrantable item. We do understand the frustration and we will service any warrantable items that may arise. We appreciate you sharing your thoughts and we look forward to working with you if anything comes up. Thank you and have a great day! ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Gorgeous Home

  • Judith A.
  • Verified HomeBuyer
  • October 10, 2024
  • Port St Lucie, FL

Frustrating small details we didn’t see: Kitchen cabinets not screwed correctly, missing gaps in sealing seams by staircase and bathroom doors, and the door knobs are falling off the upstairs doors. The design and construction are outstanding. Excellent safety features and beautiful small details.

K. Hovnanian® Homes responded:
Hi Judith, thank you for sharing your thoughts with us. We appreciate your compliments about the design and construction aspect of your experience! Small details can be missed from time to time but if you ever need assistance on any warrantable items, please feel free to reach out to local management for a service request and they will be more than happy to help. Thank you again for the review and we hope you have a great day. ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Good home with few additional improvements needed

  • Chaitanya B.
  • Verified HomeBuyer
  • October 09, 2024
  • Aldie, VA

The team was helpful during the early stages, and communication was generally prompt. However, there were some concerns regarding the finish and detailing in certain areas, particularly in the bathrooms. The quality of work and the bathroom floor plans and options did not meet my expectations, with some of the detailing appearing inaccurate or incomplete. Additionally, even though we signed the agreement knowing the plan and options, the paid amount does not seem to match the options provided. After adding $100K in upgrades, the house still doesn’t reflect the luxury look we were aiming for. ...

K. Hovnanian® Homes responded:
Hi Chaitanya, thank you for your feedback. We strive on improving and there were a couple of things that were done to ensure that the quality of the homes was up to par. We have spent extra time to provide extra finish work upfront to ensure a high-quality finish and we have offered an extra 30 day touch up so that we aren’t making these buyers wait until the 11th month for minor settlement repairs. Also, just last month, approved an increase in the landscaping budget to double the size of all plant materials and add some additional plantings. We appreciate your feedback and we hope you have a great day. ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Last home we will ever

  • Henry D.
  • Verified HomeBuyer
  • October 04, 2024
  • LEWES, DE

Workmanship was a 5 however the materials that they are a 3.5

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Not Attentive to Systemic Community Issues

  • Nancy G.
  • Verified HomeBuyer
  • October 03, 2024
  • Far Hills, NJ

I am disappointed in the underlying problems associated with the community and the no responsive approach of KHOV

K. Hovnanian® Homes responded:
Hi Nancy, we've received your review and have been informed that there was a concern in regard to your water pressure. We wanted to provide an update we're currently working with the designer of the water booster pump station to see what can be done to increase the water pressure. We were informed that a member of our team recently completed three service request that were submitted and as of now there isn't any outstanding request. Thank you for providing your feedback and we're looking forward to getting the water pressure concern solved. We hope you have a great day! ...

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

Digna

  • Digna H.
  • Verified HomeBuyer
  • October 03, 2024
  • HUMBLE, TX

I don't like my chandelier Ace smart thermostat Cheap door knob

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home buying process

  • Omar M.
  • Verified HomeBuyer
  • October 03, 2024
  • Fate, TX

Very thankful for the kind people who worked with us and worked to get us into our home! Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Look out for the tiny details - does anyone build good houses anymore?

  • Roberto G.
  • Verified HomeBuyer
  • October 03, 2024
  • Lavon, TX

Be warned: While the purchasing and financing experience was excellent and we are thankful to our sales representative heather, the build process and the final product have been disappointing. Our new home construction was completed in June, and it is now October, yet there are ongoing issues that remain unresolved. Don’t get me wrong—overall, this is a beautiful home. However, given the reputation of the builder and the expectation of higher quality, this just doesn’t meet the mark. Since we’ve moved in, we have been dealing with an ongoing electrical issue that has not been addressed, ...

K. Hovnanian® Homes responded:
Hi Roberto, thank you for taking the time out to provide your concerns in detail. We've reached out to local in regard to your concerns and was informed that one of the two electrical requests have been complete. The electrical provider found a loose neutral on their equipment. As for the other electrical issue we've set an appointment with the Electricians Area Supervisor for 10/21. All other warrantable items have been addressed and we will continue to service all warrantable request. Thank you again for the feedback and we look forward to resolving the last electrical issue. ...

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 3

Good experience buying K Hovnanian homes

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2024
  • White Marsh, MD

Satisfied from the initial communication and final closing. Prompt response to reported issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5