K. Hovnanian® Homes Reviews

Beats all my dreams & expectations!

Tamara was great always doing her best to keep me informed for every thing! Always answered all my questions and concerns.Tina also a great person. Guided me through my home questions.

Great buying experience and agent showing the home was very knowledgeable

Buying a new house does come with added stress but when that stress is increased due to the lack of updates or lack of attention to issue with no updates or evident issues were corrected and a lack of communication — just unacceptable!! To add to this when you purchase a tech package you expect that the wiring is work vs more out of pocket cost and time & effort you have to put in. To add more to this debris that the trades leave behind that gets blown around is just disrespectful to owners and unacceptable that the builder is not stepping up to recognize there is an issue.

When we bought the house, we were aware that the flooring was not of the highest quality, but we were okay with that trade-off. However, we encountered a couple of issues that were disappointing. When attempting to mount a TV upstairs, we discovered that the studs are spaced every 2 feet on interior non-load bearing walls, which made the process more challenging than expected. Additionally, the glass on the patio door was scratched, and we have been waiting for a replacement for almost three months now.

We’ve been in this house 3 months. Poor quality workmanship. People are very nice but like I said the quality is not there. There are seams in carpet and the carpet does not ware well, walls are painted uneven and marks can be made so easily they use flat paint. When asked to fix these issues their response was, “that’s how it is in the model” but my bathroom was built differently than the model which threw me off when ordering storage. Been here 3 mo. So far the heating and cooling and appliances are fine.

It is a great neighborhood. I wish they would have better customer service after you purchase the home. I moved in and noticed so many problems that I have not been receiving any help with. before purchasing the home I was very excited and loved the customer service but I guess that was just to get me to purchase the home. Now nothing but rude comments and no action.

We were impressed by the steps laid out for the purchase, various stages of construction, and through the sale of our home. Everything was explained in detail. The result was excellent. We are very pleased. We had our previous home built for us and our experiences have been totally different. We would purchase through Hovnanian again.

Excellent service and response times

Thanks to Don, Nathan, Tanner and Kevin for their outstanding professionalism! We have been very pleased with their consistent responsiveness to all our concerns. Please thank them once again for their help in making FS our home.

My certificate of occupancy was not not done on the settlement day. My sales rep Michael never called me back when I told him about the issues. I never heard from when I moved in also.

John, our sales representative and Clint, our construction manager were excellent to deal with. They communicated to us very frequently throughout the process and made us very comfortable that they would present a great product. Our house turned out great and we are very happy.

Sales teams makes a lot of promises, then end up backing out of those promises. The folks they partner with are not great. Got solar and 5 months later still not connected. KHov finance missed insurance payments which were included in mortgage so a mess to clean up. Things not completely finished in the house. They keep telling you have 1 year warranty so just let them know but not all that easy to communicate and work with them.

Everything was wonderful process was easy would definitely recommend to Family members

I rather not say

Run away as far as you can from any KHov built home. They rush to build their homes and when you call them on the short cuts, they gaslight you until you've signed on the dotted line.

Hi my experience with Khov was not the best. My experience with Adrian and Jacob who are the construction leads was horrible. Their responses to our issues after we closed was unprofessional and they made us feel as though our concerns were insignificant. I called Francisco the construction manager and he assisted us immediately with our concerns. I appreciate his assistance in correcting the issues. Our Khov lender Maritza was very responsive and helpful, we enjoyed working with her. Our sales associate Jon was very helpful. The other sales associate Veronica was not welcoming when I asked for the keys to tour after we put down our EM. I’m glad we didn’t contract through her. ... More

K Hovnanian was by far the worst experience we have ever had. From our lot being sold out from under us, to mold twice before completion and a delayed closing of 7 weeks, to the absolute worst craftsmanship we have ever seen. The salesman was phony and they went through 4 construction managers in less than 6 months. All our neighbors have had the same craftsmanship complaints as well. If I could go back, I would have never bought from them.

There are many things around the house that have not being fixed even though we have reported them.

The process during our home purchase process was very smooth. We are happy with what we got. The team was always very responsive and has been helpful even after our move in.

The entire process was great and the people were very helpful and friendly . She was very informative throughout the home buying process 10/10 will do again in the future

The home is beautiful and the project manager is wonderful at Gambrill. However, the loan officer was horrible and made the process extremely difficult without purpose.

Home is well built however there is no consistency in pricing everyone in neighborhood paying different prices, If you get a loan with them I would advise to get it on your own the terms were different every time we went in. With construction still going on there are many nails in the street and when ask if someone could clean up so people would not get their ties damaged it seems to fall on deaf ears every time I walk I pick up nails in the street Landscaping does a poor job taking care of the neighborhood many dead plants and when asked never address.

The buying experience was bad as we were hurried to sign the contract and there were lot of things we got misled by the sales team. The contract said serpent blue color in wordings but the color pallet was different. management said it's mistyped. Sales agent mentioned that we will get wifi/ connected switches and later found out it wasn't installed and they said they found out later that it's an option and not standard. We compromised on a lot of things but since we signed the contract we didn't want to lose our deposit. The quality of home is decent not amazing like other good quality builders ... More

Hello! I have nothing but amazing things to say about Tracey R. during the process of buying a home. She answered all my questions, very easy to work with, and was always available for anything I needed. Unfortunately, that was the only positive part of purchasing my home. Don’t get me wrong, I love my house but there are so many issues around the house. The walls have a lot of scratches, paint all over the window frame, ceilings look like a train marks all over it (it’s so bad). Truly lazy work from the builders, I have no idea how anyone can sign off to my house being complete. I understand it’s my fault and should not have moved into the house until it was in great standing for a new home but I couldn’t delay the process of moving in. I recommend to stay away from K. Hovnanian® Homes. ... More