K. Hovnanian® Homes Reviews

THE SOD I MY BACK YARD SEEMS T BE DEFECTIVE. THERE ARE SMALL PATCHES OF GREEN GRASS & THE REST SEEMS DEAD.THE ARE TRYING TO SAY IT IS A WATERING PRPBLEM YET THE FRONT YARD IS FINE BRCAUSE OF MY CONSIENCIOUS WATERING. IF YPU LOOK AT THE BACK YARD IT CERTAINLY LOOKS AS IF DEFECTIVE SOD WAS PUT DOWN.

Ever since I have moved into my new build there have been nothing but issues. They use cheap materials and you’re left dealing with it. Our driveway is falling apart and it’s only 7 months old. Cracks and chipped. The flooring is garbage. They lied and said it’s scratch free and it’s not! The walls are wavy. When we first got our keys they weren’t even finished with our house so we had to have strangers coming in and out of our house to finish stuff for weeks!!!! Horrible experience! Don’t bother!

Monica and Dominic were great to work with. When issues came up both of them handled each problem to our satisfaction. Nothing is perfect when building a home. But we are very satisfied building our home with KHOV and would recommend them to are friends and family.

Cheap material. Expensive upgrades. Only good thing was the warranty service.

Very personable team and kindly guided us through each step with of the process We luv the home!

After being in my new home for a few months, I am really noticing the poor quality of the finishing process. The final paint jobs, both interior and exterior, are not great and will have to be redone sooner than expected for new home. For an over 55 community there is a surprising lack of standard items which I would have expected-such as hand rails in the bathrooms and hand rails on outside porch steps on all models. Some options are available for extra cost at time of construction, but others have to be installed separately by the owner. I know these are mass produced houses, not custom homes, but if KHof is going to build for an older demographic, some items should be included as a matter of course. I get the impression that is it's not required by the specific state law, then it will not be offered. ... More

Having lived in different parts of the country, we’ve experienced many different developers, and builders…none as poor quality and value as K.Hovnanian homes. After viewing the models, we were extremely hopeful and excited to build, during some of the building process and once we moved in we realized that many of the design aspects and quality were simply not up to par for the price paid. This sentiment has been expressed by several of us who have recently moved in. While there are aspects of the house, we like there are more design and quality aspects that would cause us to run far away from ever buying with K. Hovanian again. ... More

Builder Profits by offering lowest acceptable material and quality and cuts corners wherever possible. The lack of options for better quality paint and material is disappointing.

The design of our home and quality compared to other builders is great. However several of the contractors they use don’t take pride in their work and do the bare minimum. They building manager Ismael was quick to respond and always said he would have all the needed contractors out to fix issues on the same day so I didn’t have to keep missing work. However that never happened and there was always excuses which kept causing me to miss more work. Matt got involved and repairs seem to be going better. We also were not made aware of the huge water issues in this neighborhood and were shocked to find that a full water softener/filtration system is absolutely necessary. The sales rep was very aware and hid that issue. I think they just hide what they want to get a sale. ... More

Buying our new hone in Scottsdale Heights was made easy by their professionals we worked with.

The staff was very helpful. It was my first time to relocate after the death of my husband.

It was difficult to get approved for a loam but Sylvia got us a lender for us. A miracle

I love my new home. I bought a quick delivery unit so had no personal input into the build. There is very little I would have don’t differently. I’m very comfortable here.

K. Hovnanian made the home buying process easy for us. As with any large project, nothing ever goes perfectly but thankfully all issues pointed out during the walk throughs were relatively minor and they were quickly addressed and/or corrected by the time we moved in. Since we've moved in we've encountered a few other issues which we've communicated to our service manager and he's been very responsive to our concerns. As for the 4 star rating on the quality of workmanship and materials, I'd say 90% of the work done was great, but there were a few instances of finishing touches which could have been better such as the painting detail around the stair railings. Again, mostly minor things, but still somewhat important for a home at this price point. As for the 4 star rating for the value for the price paid, it's mainly an opinion on my part for what I believe to be inflated home prices due to the economy/market, but it is very much in line with current prices for similar homes in this particular area. All that being said, we love our home and our neighborhood. If we ever move again, we will definitely be looking to build with K. Hovnanian again. ... More

Three months after moving into our new K Hov home in the Satterfield development in Felton DE, our experience has been a mixed bag. While the design of the house looks modern and attractive, big and small defects like the cracks in the concrete front porch and garage and the caulking around joints (windows, kitchen area, bathroom, etc.), the uneven finish that leaves gaps/unsealed holes around the undercabinet lighting and steps to the garage and crawlspace, the paint dust on the walls that stick to your skin when you brush against it, etc., are ugly, unacceptable, and jarring to see. While some small issues which we've reported were promptly acted on, a major gutter issue was explained as "installed per specifications" despite evidence of defects having been presented. The initial service issue was closed arbitrarily without us knowing it. When the issue was reported again, it is now largely unacted on, basically "ignored", assuming it will go away. We've also reported some health and hazard issues in their worksite that spill over to the residential sites (e.g., work starts before 7 am - earlier than the legal start time, with the heavy banging and rumbling of the earth moving machines early in the morning and constantly throughout the day; heavy dust storms that are aggravated by the speeding dump trucks carrying soil and gravel; thick dusts on the streets that become mud when it rains and can cause accidents to pedestrians; overnight parking of heavy machinery around the residences although areas near the worksite can be used - this causes a thick smell of gasoline to blow to the residences; littering around the houses being built and dumpsters' contents spilling to the curbs and streets at times, etc.) To be fair, the Sales Manager we bought the house from. although he had been reassigned to another K Hov community, reached out to discuss our issues and arranged for some mitigation measures (e.g., street cleaning, having the construction company tell its drivers not to speed, manage overnight parking of the heavy machines away from the residences). Although these are a good start to some respectful and responsible worksite management practices, K Hov should have a system in place where its ongoing construction work does not alienate homeowners, give rise to health and safety issues, and devalue its brand. ... More

I will start with the positive here. The floor plan / design of the home is exactly what we were looking for. The location (Lakeview / Waller) is also what we were after. Lastly, the price point of the home was competitive and what we believe to be good value. The only other positive would be that in general, our construction manager Matt was a pleasure to work with during the actual construction of our home. I believe that he did everything he could to make the experience positive - within the limitations he was under. Since moving into our home, he has been attentive to the couple of small warranty items we've raised. Now for the negative. My wife and I have been involved in a new construction home two occasions in the last 30 years prior to going through it with K.Hov this time around so we are not naive as to the process. That said I cannot express my frustration with the sales rep Paul. Without too much lengthy detail, I will say he repeatedly mislead us during the process, committed to options that were then changed at a later date, gave assurances he did not live up to, and was very unresponsive to queries he knew were important to us. It was so bad that I finally had enough and told our construction manager and our realtor that I would no longer have any dealings with him. Communication and events leading up to closing were the final straw and extremely frustrating given we were paying cash for the home. At that point, Paul's boss reached out to me and asked if there was anything he could do to that would turn my experience around. He stated he wished he knew before then that we were having the challenges to which I suggested he should solicit buyer feedback during the process rather than at the end. I gave him lengthy detail into the issues we experienced with his sales rep as I would hate to see other buyers have to deal with the same issues. Overall, we are happy with our home, notwithstanding some ongoing drainage issues in our back yard (which I raised as a possible concern before we ever signed the contract (was repeatedly told concern would be addressed but has not been to my satisfaction). To conclude, our construction manager Matt was clearly the most honest and attentive person we dealt with throughout the process. However, I cannot provide the "great overall experience" endorsement the company would hope for. ... More

The home purchasing process was smooth!

I am not at all happy with Khovnanian homes. The workmanship and quality of the builder is atrocious. When speaking with the builder he made it obvious that the company only allows him to hire the very worst of contractors to perform the building of the homes. I cannot say that I was pleased with any aspect of the construction of this home. I was happy with the fact that Home came blind and that the backyard was sodded. But none of the bathrooms were equipped with any towel hooks or towel bars. Also, I remodeled the master bathroom and discovered how the bathrooms were built and went to the builder and had all of the other bathrooms in the house redone because they were all built the same way. The toilet in my daughter’s room leaked, Thank God it was over the garage. You have fixed that. The garage interior door has not worked correctly since we moved in. All of the seals are breaking and falling off. This was after y’all sent your doorman to come work on it. I have been waiting three weeks for someone to come back and correct that issue.The air conditioner has not worked properly since we moved in. The electrician put in an undersized breaker that trips all of the time. We’ve had issues with Sheetrock not being finished properly and then the repairs to those having to be done three or four times over. The paint is literally the same color as the drywall mud so that if they miss a spot painting, an untrained, eye could not tell the difference. Overall, this was a extremely cheap build, and I would not recommend it to anyone. ... More

As a first time home buyer I was a little scared. The sales team was phenomenal. They kept me in formed and the builder was very nice, understanding and had great follow through. I absolutely love my house and am very pleased with how quick and easy the process was for me.

The salesagent is so amazing.gave us all our demand including big discount to help paying our downpay.ent..very nice guy!

Overall, great experience with the community.

I really like the way the style of the home, the workmanship was not up to par for the price. I still have things pending. The sales person and loan officer were great did everything to get me into my forever home. I am sorry to say that you can really tell how rushed they must of been to build the home. Nails sticking up on carpet stairs, caulking in whole house separated from parts of the wall, parts of fence not nailed, baseboards must of been painted after texture of wall was done because you can see the texturing into the base boards, I had to realign a lot of the doors myself so they would shut. ( I fixed because waiting and having people in and out of my house is not ideal, and most of the time they would show up or tell me they’re stopping by in an hour or so. Not even taking to account that most people like advanced notice. There are more things I had found that needed attention, but honestly I feel like they think I’m a pain in the side, and I feel bad. Now again the style the openness of the house is ideal, I’m in my sixties so do hope this is my forever home. I try not to be too picky, but homes are not cheap, I’ve had new homes before and really have not had this many issues. I imagine that with the way this area growing so fast that the worker are rushing and details are missed. Please know I do love my home I really just wish all these things were fixed in a timely considerate manner. I have taken pictures of some of the issues. Again the sales staff, the style of the home is are great. ... More

Generally responsiveness to issues is great but recently our garage door has been malfunctioning and it’s been a few weeks and still no one has come to address it and we have to reach out several times. We get unsatisfactory replies and no follow through with the warranty person. Lastly the entrance to our community has dead landscaping which doesn’t set the right tone for our subdivision. We have mentioned this as well with no addressing of the issue.

Horrible quality of workmanship and cheap products put on home

I am disappointed with the quality of the build, especially the painting. The front door should not have passed the hurricane test as the screws were 3/4 inch and not up to code. The grass died before the close date and I never heard back about replacing it. Never again will I purchase a home from KHov.