K. Hovnanian® Homes Reviews

In addition to the HOA approval delays and utter ignorance, you held a get together for residents on a Saturday about a month ago at our clubhouse and myself and another neighbor weren’t invited! Pretty awful when we have to find out from the neighbors after it was over. I am signed up for every seascape alert, emails etc but that email/notification seemed to miss us. They are awful and that would be a reason for me not to recommend this community

I am extremely grateful to have moved to the Cloverdale community in Houston TX. Not only do I enjoy being able to call it home but more importantly I’m enjoying the way the house is built. Our community is still being built but I must commend the building team. They are very respectful and considerate as they work and are always willing to help and support me. Thank you

I have purchased a new construction townhouse with K. Hovnanian® Homes. I am extremely pleased with my home buying experience and also with post-closing customer care. It was my first time buying from a builder directly, and i was impressed with the whole process. I had a team on my side: from builder to mortgage company that led me each step of the process. I love the design, finishing choices and quality of my townhouse. I would buy again from K. Hovnanian® Homes! Highly recommend.

Be prepared to install all the ceiling fans and lighting. The only built in lighting is in the bathrooms n kitchen. The kitchen lighting would be great IFF there were multiple control swtches and circuits. There is only one circuit so all the lights come on. No separate switch for the island lightng. Under counter lighting works nicely as is on its own circuit. The porch deck is poorly thought out. Too small for normal deck chairs. Only enough room for one person. Flooring on deck is open plank and all the porches are vertically aligned so the drip upon each other. Many windows good natural lighting but only single sash. Can only clean the interior. Interior paint is the cheapest flat white paint available. We had to purchase high quality HIPA FAN/FILTERS to collect all the dust/flaking paint particles we stirred up as we moved in. We repainted both bathrooms with a high quality semi-gloss to avoid moisture problems. ... More

Beautiful home and quality finishes.

K .Hovnanian homes is a must have . Come in and get yours , Their homes are very nice and beautiful designs.

Builder did not have drip pan under AC unit causing ceiling saturated with water

Dealing with KHov was a pleasure. They were responsive and customer oriented. Samuel over saw our build and was knowledgeable and worked with us every step to completion. Samuel also kept the new builds clean and as orderly as possible for new home construction. Susan and Amanda were there every step of the way as well. The KHov homes stand out in the neighborhood because of their quality construction. Thank You James and Deb

Do NOT close until everything is perfect. They are unresponsive and ignore you after you close. My a/ c is broken My cabinet is chipped Holes in interior doors Outside stucco missing Wrong grout Uneven tile We have been in our new home for 3 months so far NOTHING has been fixed. Garage floor is leaking because it is tilted and we are getting water in the garage. Front door warped, does not close properly. Interior doors warped. Again, do not close until your home is perfect. We came for our final inspection and they had not even cleaned our home! Kept asking us to close and promised that “ we got you”. Yeah they “got us” ... More

Great experience. Will do it again

I am not receiving any mail from USPS. I have to forward my mail to another relatives residence because I am not able to receive my mail at my new home. I’ve never had this experience before. I am at the post office 1-2 times a week picking up my mail and getting yelled at by the post office for putting down 119 Old Irondale Rd as my address because that is the only chance I have in receiving my mail. The builder is ignoring this issue and not making it priority. I am paying bills late because I am not receiving my mail. The post office is secretly delivering mail to certain homes in my community. I am being told they are not allowed to deliver mail because we live in a construction zone and there’s a liability. Another person at the post office is saying they don’t have the key to the mailboxes. This is absolutely ridiculous and very frustrating! ... More

Home buying experience was good, our sales person explained everything in the details and what to expect during the home build process.

Enjoying living in The Lakes at Riverside

Other than the regular stress that comes with buying a home in this economy, K. Hov was amazing. We were so impressed with their communication from the very beginning all the way through to the time we closed on our home. Susan (our sales rep) was so fantastic, and made our numerous visits to the model home pleasant (we went alot). Both of the construction managers were amazing, down to earth and always willing to answer our questions. We had a few minor issues after we moved in (which is to be expected), and K. Hov responded immediately, sent tech's out and followed up to make sure the issue was resolved. Most builders just cut out once you close, and we have been very happy with the whole process. Not to mention, we never thought we would have such a beautiful home. It truly is a dream. Thank you ... More

Starting with the sales experience Sabrina was great. Dustin and Todd were great throughout the walk-through and follow-up. The financing was horrible and I wish we had another options but we needed the builder's incentives for the lower interest rate at the time we purchased. Rob was terrible with communication and made the entire situation very stressful. After we closed we got a letter from another lender with our mortgage statement without anyone telling us our mortgage had been transferred from the builder's financing company to another company. If you choose to buy from K. Hovnanian and use their finance be prepared for great stress and a lack of communication and follow-up. I had to contact my agent multiple time to find out what was even happening. Even the closing agent, Heidi, another K. Hovnanian employee called me to find out about closing because she didn't get the information from the finance team. So even internally their communication is lacking and needs obvious improvement. ... More

The homes are beautiful, but everything was built cheap. Materials under was the cheapest materials ever.

Thanks from finance, support and administration, and service department for all their support and help regarding this home purchase process, but the material quality and the way the house build is very cheap and lots of issues observed during the walk through and after that even its model house, but a special thanks to service and support team to helping us fix these coming up issues.

The best part was working with our loan officer. THATS IT! Quality is horrible! On our final walk in someone smart turn on AC on 100!!! F I think they thought paint, last touch ups will dry faster but it had opposite effect….. Interior doors were SO horrible, corners smashed, paint peeling off, if the piece fell of from the door they just sand it and painted on top, what apparently doesn’t make it look better. CHEAP OT AS MUCH AS THEY CAN. There is a big list but they always will find an answer like “that’s totally fine, it should be like that” (when raining and water just leaking through windows, not all of them!!!so that’s normal for them ) Would I recommend the builder for someone NO. It is what it is. ... More

First and foremost, I want to commend Joshua, Eli and Howard for their outstanding support throughout the entire journey. They are patient, attentive, and always available to address my questions and concerns, which I greatly appreciated. Additionally, their dedication to customer service is evident in every interaction. Whether it was promptly returning calls, coordinating service, or guiding us through specific questions in our home, everyone we encounter demonstrates a high level of expertise and a sincere desire to make this experience positive for me. The attention to detail and personalized approach truly sets them apart. Even after closing, the follow-up has been thoughtful and thorough, ensuring that everything continues to exceed our expectations. ... More

I had a fantastic experience with Khov! This is my second house with this fantastic builder! Great and helpful staff! Damaris and Mauricio are absolutely a great team! They are always helping you with any questions or anything you need done. Very happy for choosing the best builder once again!

Great experience, friendly staff, hard working.

We purchased our brand new home in March of 2024 and although we pay our full HOA dues, we have lived with mounds of dirt and dying landscaped trees for the past 4 months! We realize this was considered “Phase I”, and there would still be construction however, the horrible lack of landscape around our home doesn’t warrant us paying FULL HOA fees for services that clearly don’t align. We were told things by the sales team that turned out to be false and ended up costing us over $2,000 above and beyond what we expected to pay! As for the home itself - we love it! There are some minor issues that will be addressed, but overall “A beautiful home” ... More

My home buying experience was overall smooth. I definitely wish I knew more especially since it was my first time purchasing a property. There are some things that could have been done a lot nicer and taken more time before moving in such as crooked door handles, toilet paper holders, and outlets.

Upon visiting the site, I prepared for the customer service to bad as when I visit others. But to my surprise I was greated with such positive energy from April and her team, they made me feel at home. The process was easy and they worked with till the closing. It went so smooth and fast I am still in shock. Closing was less then 3 weeks. Needless to say, we are glad to be a part of the community.

My experience is mixed I feel they did a good job on most of the build, but cut corners in some areas, like no soap dish in showers & no cabinets in laundry room. But my biggest complaint would be not treating everyone the same. Everyone that needed a retaining wall and fencing got one except for the four that needed it the most. Large extra expensive that the builder refused to split the cost of. Buyer beware