K. Hovnanian® Homes Reviews

Floor guys was great. Super professional and did a really good job.

I purchased a K Hov home in 1999 in Tuxedo, NY. We loved it there and quality was great. We have been here almost 3 months. The mortgage experience was horrific then they declined us and threatened to keep my $40,000. This caused me severe stress and anxiety. We were approved by another company. I have a two page list of items that need attention but honestly the workmanship is so poor I am afraid to have them do the repairs. Cracked tile in master bath, shower leaks, all doors are rough and need painting same with all walls. Kitchen cabinets need touch ups, brick outside missing paint in areas, gutters dented, pillars need sanding and painting, entry to front door all bubbled needs sanding and painting, tiles need caulking, tech package was never installed and the electrician that came at a later date was sloppy and made a big mess. There is so much more on my two page list. Our sales person was transferred to another location in the middle of our purchase so that was very difficult. If I had this to do all over again I would not purchase this home. Thank you for reaching out and if you can help us with any or all of our issues I would be thrilled! ... More

I love my new home! It’s just the right size for me, and my neighbors are wonderful.

We had an excellent experience with April during the home buying process—she was professional, supportive, and truly made the purchasing experience smooth. Troy has also been outstanding, consistently responsive, helpful, and quick to address questions and issues that came up after move-in. On the other hand, the lending experience with Christine Yaralli and her supervisor Kevin Clark was one of the most difficult parts of the entire process. The coordination was highly cumbersome, with multiple significant errors, including a major $5,000 misallocation related to HOA charges. Despite repeated discussions, this issue remains unresolved even four months after closing. What has been particularly frustrating is the expectation that we invest additional time to correct and reprocess loan documentation to fix internal errors. This is not what one expects after a completed closing, especially when financing was already pre-approved through other channels. The HOA-related handling has also been disappointing, and several neighbors have expressed similar concerns regarding consistency and responsiveness. In hindsight, I would have strongly preferred proceeding with my originally approved lender. Overall, while the sales and post-sale support from April and Troy were excellent, the lending and HOA experience significantly detracted from what should have been a smooth transition into a K. Hovnanian Homes community in Paso Robles. K. Hovnanian Homes ... More

I reported the patio issue, where there is a crack crossing the entire patio and there also a crack across my neighbor’s patio. The two cracks are connected, showing that this is the structural problem. What is not acceptable is that they said this is just surface fissure. AND NOT DOING ANYTHING ABOUT IT.JUST PASSING THE BUCK. Would you accept that you paid for a brand new house and this is how they handle it!

The entire experience was a pleasure from start to finish. A great sales and service team.

The inspection process needs to improve before the home was handed off to me. However, the warranty process is very good and Kristi, in warranty, is excellent. We also felt that our sales rep, Amanda, was great. With improvement in the inspection process, I would have given a 5-star review.

So far, we have only had one issue that was resolved quickly. We are working with the builder on the completion of the initial landscaping, and they have agreed to work with us on the timeframe as we have some independent work being completed prior to the landscaping.

The ease in which the whole Hovnanian Homes home buying experience was pretty incredible. Every aspect was seamless from sales, financing, insurance, construction, inspection, walk-through up to and including closing.

Brenden, Mark and Ryan have been exceptional. extremely helpful through out the process and continue to be such.

Working with Jose and Aetna and the whole financial process of the deal went very smooth and easy to understand all the task to get approved

Construction manager, Collins, doesn't respond to text on lines of property and Fence removal. Three warranty request were paused by Mike, no follow if I don't have immediate date to come to my home by one person. The request was for water, cooling, floor leveling, and GIF not working on all my bathroom.

We had a great experience with Vicky helping us and staying on top what needed to be done. Very helpful with the whole process!

Though our salesperson was extremely kind and helpful, the quality of KHOV was not all that I thought it would be. There is paint all over the laminate floors. I should not be responsible for cleaning up paint off floors or drywall even. You can see marks of pencil where they were suppose to line up cabinets. Some kitchen cabinets have gaps. One thing I did not notice, is that these homes came with NO towel bars in ANY bathroom! I thought something like that would be standard as the model did have towel bars. I did not think to question if this would be included? The door of my laundry room is not correctly aligned and has dropped. It has made it difficult to close the two laundry doors since one as is slightly dragged. At this point is was almost better to purchase a DR Horton vs a KHOV. ... More

Beautiful homes in a brand new development!

My experience with purchasing a home through K Hovnanian was seamless. They walked me through the process every step of the way. The sales person stayed in communication with me throughout, even after I moved in to ensure that I was settled.

So amazing and fast

The entire team was very helpful & supportive

This company has their act together. From the sales department to the finished product. And that includes the warranty service. We really hit a home run with this purchase.

So disappointed and feel totally duped. K. Hovnanian Homes is nothing what it claims to be. First they installed a ADA kitchen in my home without disclosing this to me. I have a dishwasher that was installed that is not what I paid for and no one will discuss this with me except to say that the township mandated that all kitchens be ADA compliant. Total lie. They installed my “luxury flooring”, cheap linoleum on a concrete slab. Needless to say it is cold, hard and very uneven. The woodwork and painting is horrendous. The valves are plastic. If I could go back, I would RUN! So sad that you can’t trust anyone now days to be honest and get quality work. ... More

Beautiful homes Simplify the home buying process Very informative throughout process

K. Hov homes are of great quality. I was very pleased with my new home. Every person I came in contact with during the buying process was awesome. I love the incentives they offered during the buying process as well. Thank you K. Hov for an all around great buying process!

Monica and Kayla were very helpful. They addressed concerns in a timely manner.

Since purchasing this house, I’ve noticed a poor quality build using cheap materials. Only two months old, and things are already falling apart, including the cabinet, dishwasher, and especially the AC unit. The cheap vinyl flooring looks like a vinyl tablecloth that tears easily. There are many other issues to mention, but I’ll spare you the details. Don’t be fooled by those paid reviews that ask you to give them a 5-star rating. It’s a one-sided relationship, like scratching your back and getting scratched in return. I hope you understand what I mean.

Home warranty team supervisor fails to call you back when you request a phone .call. Lack of communication with team member and office. I have had issues since January and have requested numerous time with team.member to have his supervisor call me and she never did. I even went into my portal and requested a supervisor to call me and they never did. Bad follow up from office.