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K. Hovnanian® Homes Reviews

What Homeowners Have to Say About K. Hovnanian® Homes.

K. Hovnanian® Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian® Homes 4542 homeowner reviews to learn why they are the right team to build your new home.

K. Hovnanian® Homes

has 4.3 out of 5 stars overall

4542 Reviews

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.2

Responsiveness 4.2

Customer Reviews

Trades should take more pride in their workmanship

  • Billa S.
  • Verified HomeBuyer
  • February 20, 2024
  • Mount Pleasant, SC

Difficult to get an accurate date for townhome to be completed. Unit is very well built structurally, layout is great. The finish work inside is average. Air conditioning unit wired incorrectly, many interior paint issues, all doors need to be worked. There are additional items. Working with warranty team. They are very responsive. Trades should take more pride in their workmanship.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

Adriana

  • Stephen Q.
  • Verified HomeBuyer
  • February 20, 2024
  • Mount Pleasant, SC

She was both helpful and kind as on-site contact. My only disappointment was feeling like I was on a treadmill infant-forward during the purchase, mortgage process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Before sale ok after sale no response for problems found

  • Cesar T.
  • Verified HomeBuyer
  • February 19, 2024
  • ALVIN, TX

Grading around home is deficient and water accumulation especially on right side, one kitchen cabinet different from others and bad irrigation system is corroded and not functioning

K. Hovnanian® Homes responded:
Hi Cesar, we've sent your review to local management and have made them aware of the concerns you're having. I will provide an update when more information is received on this situation. Thank you for taking the time to address your concerns and we hope you have a wonderful week. ...

Total Score 2


Quality 3

Trustworthiness 4

Responsiveness 1

Oludare & Rita

  • Oludare A.
  • Verified HomeBuyer
  • February 19, 2024
  • Red Oak, TX

We are so excited for the new home. Great experience.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful home built hurriedly.

  • Leslie K.
  • Verified HomeBuyer
  • February 14, 2024
  • RUCKERSVILLE, VA

The design and location of the home are excellent, just what we wanted. The building experience was limited in terms of choices and there was little flexibility about anything--We couldn't even ask them to leave something out if we didn't want it, we just had to remove it later ourselves. The workmanship seems to be good generally, although the drywall and painting finish work was OK at best. The builder does respond quickly to problems after the sale.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Al n

  • Al N.
  • Verified HomeBuyer
  • February 14, 2024
  • Patterson, CA

It was an incredible experience, as it marked my first foray into homeownership. It all began when a friend approached me, saying, come let me show you a new house; I’m certain you’ll love it. We headed to KHov’s office where we were greeted by a friendly individual who graciously attended to all our needs and provided thorough explanations. I couldn’t help but think to myself Yes this is the right place. He guided us through tours of three beautiful houses, each leaving a lasting impression. Initially my children were a bit hesitant about buying the house, concerned about being far from ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Subpar experience

  • Candice A.
  • Verified HomeBuyer
  • February 14, 2024
  • Red Oak, TX

I am a first time home buyer and I was extremely excited and nervous to make the first major purchase of my life and to actually be able to do so. I didn’t have the best experience with Darren he is the person that we first encountered when we looked at the model home. He gave us what I thought was thorough information, but there were way to many discrepancies down the line and he didn’t own up to his mistakes which was annoying. The loan officer Burke was extremely rude. He made me feel as though me asking questions and or me clarifying information that he gave was annoying him to the point ...

K. Hovnanian® Homes responded:
Hi Candice, thank you for taking the time out to address your concerns. We do apologize if there was any miscommunication during your process. We've sent your message to local management and was informed that there hasn't been any service request submitted since a week after closing. A member of our team has tried to reach out to you in regard to your concerns with no avail. If you're having any issues with the home feel free to reach out to local management for further assistance. We want to thank you again for taking your time out and we apologize if there were any inconveniences during your process. ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Great build quality and very responsive team!

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Dunellen, NJ

Victor and Brian have been our go-to's through this entire process. Both have been so helpful to us with anything we've needed. We're so happy in our new home and we feel like we have the help and support from the builder and their warranty team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kevin

  • Anonymous
  • Verified HomeBuyer
  • February 10, 2024
  • Bluffton, SC

Great quality, efficient service and informative and attentive sales team!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Amazing experience!

  • Annemarie P.
  • Verified HomeBuyer
  • February 08, 2024
  • Mount Pleasant, SC

Jackie and Daniel were amazing. Jackie walked me through the entire process and was incredibly helpful and responsive. The worksmanship that Daniel oversaw was top notch. We love our home and our community!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Summit Crossing

  • Yaw O.
  • Verified HomeBuyer
  • February 06, 2024
  • Alexandria, VA

The entire KHov team was outstanding. Responsiveness, detailed, and trustworthy. I would recommend this house buying experience to anyone interested in a hustle free property acquisition process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Experience

  • Laquinta F.
  • Verified HomeBuyer
  • February 06, 2024
  • HOUSTON, TX

My superintendent Jeremy was amazing he answered all my questions and any problems i have had he resolve my issue right away.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Observed multiple issues with the new house, Construction quality is not up to the markert standards.

  • Srinivasa C.
  • Verified HomeBuyer
  • February 06, 2024
  • Monroe, NJ

For the amount of monies that I paid to Town home, expected the quality of the workmanship and materials will be at least as good as my rental home. But observed issues with the house from day1. Actually, closed the house on 31st Oct and officially moved on 1st Jan. But observed door locking issues for all the doors and cracks in the staircase and shaky staircase created multiple problems such as fell down from top.

K. Hovnanian® Homes responded:
Hi Srinivasa, we've been informed that a member of our team met with you and completed a one of the two-service request you had submitted. We're aware that our HOS had reached out to you last week to address the doorknob concerns you were having. We're not aware of any other concerns you're having but we'd love for you to reach out to local management and they'll be more than happy to assist you. Thank you for taking the time to address your concerns and we hope you have a great day. ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Good, but could be better

  • Zachary L.
  • Verified HomeBuyer
  • February 06, 2024
  • Perry, OH

To start off there are only 2 outlets that were put in my entire basement. So I will eventually need to hire an electrician to install more outlets. The master bathroom had the cheapest worst looking single vanity I had ever seen. I had to buy a new double vanity to put in & hire a plumber. There is so much wind around that there is noises that happen right outside the master bedroom bathroom when it’s windy. They did not tell us about sealing our countertop in the kitchen so I had to learn the hard way. I figured they would have had the countertop already sealed for us when buying a new ...

K. Hovnanian® Homes responded:
Hi Zachary, thank you for taking the time to provide your feedback. We appreciate your comments as we're always looking for ways to improve our business. Every experience is a learning experience, and we'll continue to improve. We do apologize if there were any inconveniences during your time in your home. Thank you again for the feedback and we hope you have a great day. ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Contract Administrator/Manager

  • Annette C.
  • Verified HomeBuyer
  • February 04, 2024
  • Bluffton, SC

My Home buying experience was professional, seamless and it exceeded my expectations. I have and will continue to refer my friends, associates and customers to buy Homes from KHov. Thanks for a great experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Great homes built on a large lot

  • Kinjal R.
  • Verified HomeBuyer
  • February 03, 2024
  • Fowler, CA

Great home buying experience by the team at Khov. Houses are build with great contruction materials and latest appliances.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lies from Beginning to End

  • MARIE K.
  • Verified HomeBuyer
  • February 03, 2024
  • Dunellen, NJ

Moved in November 7, 2023. We could write a book about KHOV @ Crossing in Dunellen. Salesperson NEVER told us about the PILOT program thus we loose NJ Senior Tax discount and NJ Anchor program… a major financial hit. Salesperson NEVER told is the 2 BR Units were Handicap Adaptable… strange since there is NO first floor Bedroom and 16 steps to the 2 Bedrooms. Result if this lie: not undersink cabinet due to wheelchair access; a dishwasher that does not have a drying cycle; a first floor shower that cannot have a glass door to permit wheelchair access. Construction that is so bad that in ...

K. Hovnanian® Homes responded:
Hi Marie, thank you for taking the time out to address the concerns you're having. Our team has notified us that our HOS has been responsive when contacted by our service center and that we're currently waiting on confirmation dates for service. We do apologize if there were any mishaps during your time in the home. In regard to the Pilot program and ADA-adaption concerns they were previously addressed and were set forth in the Public Offering Statement for the community. If you felt that there was any miscommunication on our end we do apologize, and we will work to be as transparent as possible. Thank you again for your time and have a great week. ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Subbulakshmi

  • Subbulakshmi C.
  • Verified HomeBuyer
  • February 01, 2024
  • Bluffton, SC

I am totally disappointed and sad that I made a wrong decision buying house from KHOV. Subbu

K. Hovnanian® Homes responded:
Hi Subbulakshmi, we've sent your message to local management, and they will be doing their best to assist you with your concerns. We hope members of our team can make your experience better and we will continue to follow up with our team on progress. Thank you for the review and we hope you have a great day. ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 4

very good builder

  • Carida M.
  • Verified HomeBuyer
  • January 31, 2024
  • Felton, DE

I had a good experience and Devin was the best very understanding.

Total Score 5


Quality 1

Trustworthiness 5

Responsiveness 5

Meh

  • Anonymous
  • Verified HomeBuyer
  • January 31, 2024
  • Hedgesville, WV

Used K. Hov expecting a different experience from other builders in the past. But it was about the same. The sales team was amazing, but the construction of the home is my issue. The quality of materials are faulty and super inexpensive. For the cost of the home, I shouldn't of had to call the warranty manager to fix multiple issues within the first month of owning a brand new home. While the warranty manager is very responsive and professional. She definitely has job security especially when the construction workers are working at night with hard hat lights to build homes.

K. Hovnanian® Homes responded:
Hi, we've sent your message to local management, and we will provide an update when we receive more information. If you'd like to address your concerns in detail, please feel free to reach out to us at onlinereviews@khov.com. Thank you for your review and we hope you have a great day. ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 5

Westfield Blvd

  • Shantel D.
  • Verified HomeBuyer
  • January 31, 2024
  • Chantilly, VA

Great experience with builders. Always professional and walk us thru the entire process step by step.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service, professionalism, and attentiveness

  • Cherie M.
  • Verified HomeBuyer
  • January 31, 2024
  • Woodbridge, VA

We have been extremely pleased with the professionalism, prompt responsiveness, and overall attentiveness from everyone at K. Hovnanian, from the sales reps (Gene M. and Michael M.) to the onsite building staff (Dave L., Mike M.) and everyone we've encountered during our home purchase and move in.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian Homes

  • Matt D.
  • Verified HomeBuyer
  • January 30, 2024
  • Uniontown, OH

For a first time homebuyer, I could not have asked for an easier experience. Thus far, I have enjoyed my new home, am very impressed with the quality, and would highly recommend K. Hovnanian to a friend.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Jan

  • Jan B.
  • Verified HomeBuyer
  • January 30, 2024
  • Amherst, OH

This was the best and easiest one stop buying experience I have ever had. Simple, efficient, friendly and knowledgeable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Many Nagging Structural Issues

  • Kimberly J.
  • Verified HomeBuyer
  • January 30, 2024
  • Stockton, CA

I was pleased to buy this house. Quickly that feeling passed after moving in. As stated in the title, the house has had many nagging structural issues. It’s like the builder found the cheapest materials and the least experienced construction workers to build this house. The door brace that leads to the garage wasn’t nailed down, the kitchen cabinet wasn’t nailed down; there was a gap between the door and wall that allowed crickets to enter the home, the floor strip between the bedroom and bathroom wasn’t secured; wholes between the wall and staircase; neglected to install a wall plate for the ...

K. Hovnanian® Homes responded:
Hi Kimberly, we're aware that members of our team have been in contact with you since closing and informed us that all of the service request submitted for this home has been completed in less than 21 days. Looking at the service history we see that there was a report for normal cracks due to the home settling. We do apologize if there were any inconveniences that occurred after your move-in and we will continue to support you with all of your warrantable needs. Thank you for taking the time to address your concerns and we hope you enjoy the rest of your week. ...

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 5