K. Hovnanian® Homes Reviews

Hi All, overall experience with the sales person and the contractor assigned to complete the house, they updated me on a regular basis. i would visit the site and the contractor was there to answer any questions or concern. I am extremely happy with me new home. Great choice on my part...The kitchen is the coolest part of the house. Shari

I have enjoyed my overall homebuying experience with Khov. All the team members are responsive and the entire process was very smooth until handover.

We were extremely disappointed at our walk-through and after living in the home. Poor workmanship, poor quality of cabinets, trim, doors.

Very poor quality from builders to salespeople. I would not recommend or buy again from them

We really love our new home from K.Hovnanian builders. The layout was perfect for our family and the lot size we found was a true gem. We've had a great relationship with our construction manager, John, and have found him to be very responsive. The location for this neighborhood is deal and well thought out. I do wish they were more diverse in their landscaping and had nicer finishes in the non main room areas (guest bath, closets, light fixtures, etc). Our biggest issue was the cleanliness of the home upon delivery. The builders could afford to hire a cleaning crew to do a full, detail cleaning of the home prior to handing over the keys. It took us two days and 5 cleaning crew people to clean the dust, floors, and cabinetry. ... More

Construction and material quality is not good. We are seeing many issues in month 1 itself. I have received justification that it is because of weather change. I have another home in similar weather condition and never saw such issues in the last 5 years. I would suggest to find solution of the problem rather than justifying.

Monica did a great job helping me through the sales process. Alan is doing a great job helping me after the close. He is helping me learn about my new home and also fixing little things that pop up after a close.

While we appreciated our home buying journey, additional guidance tailored for first-time buyers could have enhanced our experience. As newcomers to the process, having more proactive clarifications from the company would be beneficial given the multitude of questions that arise. But we had an overall good experience. The team that was over our walk through were great!!

After thoroughly researching new homes online, I found the home of my dreams @ The Ranch. It was the first and only community I visited in RC. I fell in love with the floorplans and quality of the homes here. Jamey was a pleasure to work with and was very knowledgeable about the builder, the home designs + features here @ The Ranch. The entire experience was welcoming and comfortable for me. The follow through from Jamey, Lorena, Linda and the rest of the KHov team was impressive! Thank you!

From the time we walked into the model home until the time we received our keys the experience was top-notch. They have been responsive to any issues that we have had and quickly resolved them. This is a great company!

We had a very good overall experience with K. Hovnanian from sales through close.

This is my 4th KHov home purchase in the past 12 months and this one was a great overall experience from beginning to end. Ben, the project manager, was great to work with and he does a great job overseeing the new construction builds. This house came out better than the previous 3 and I think we have Ben to thank for that.

Sales – Experience had been good, but it could have been better. We requested for few must have items to be included and not to provide everything in white but none of these were considered. Now it has become impossible to keep those white cabinets and countertop clean and white and we are spending almost 2 hours every week. Bathroom fixtures are mismatching with faucet chrome and light black finish. Fans and daylight LED discs were not added so now we’ll have to spend thousands (4 times of original cost) on installing them and existing light fixtures will go in waste. We paid the highest for this model but didn’t get what we were expecting. Selection of bricks, island, countertop, cabinets, bathroom fixtures is poor and didn’t think through while selecting. Construction – Lot of things were done in a rush, paint, doors, floor, kitchen tiles and electrical outlets. Doors are making creaking sound already. Vinyl floor seems uneven and making noises at some places when we walk over. Before GKO we pointed out some issues, but construction didn’t take care of all those items. Doors are very quality and rough edges. Now we are spending several hours every week to call Warranty team and then again spending time to make sure those are fixed properly. There are few items which can’t be fixed now or will take lot of efforts to fix. Mortgage – Experience was frustrating and not transparent. Even with the best credit and excellent history we were imposed the highest possible mortgage rate. Still not sure why there was a charge for rate buy when the rate applied was already way higher than the market rate. Looks like having a good credit became disadvantage for us. ... More

Josue always rises to the occasion! Helped me with pipes last week - and Paul ( sales) called to see how things are going

We are so happy since we made the decision to invest in a new home. Thanks Khov!!! Having new memories and beautiful moments together!!

The builder finished the repairing job in one month after I requested.

In general, it was a good experience, an efficient process. The overall finishes of the house are good, and the promptness in responding to warranty requests has been timely.

Overall experience was great. At the model home Connie was great with house build choices. The painting could have been done a lot better. Wish all the air returns were covered up during drywall sanding and wall painting. Lots of junk in ductwork. Overall craftsmanship in finishing work sloppy.

We were rushed to sign the contract, we were not provided time to go thru the contract. They invited to meeting to go over contract but they were very rude and forced me to sign the contract before leaving. There are many hidden fees Ex: water allotment payment which is a whopping 9000$(only if you go select their lender else 17000$). They will force you to go thru their lender by saying they will remove incentives provided if we won’t choose them. Home selection process was not great, they showed me some printouts and asked me to select my options which is very confusing and once signed they won’t allow any changes even non structural things like carpet/tiles etc. They rushed me to select home and didn’t explained about their home models. All they want is to sign the contract. ... More

The buying experience was easy. Using the online portal to upload documents and sign documents was convenient for my family. I would like to highlight to response time to any issues we have had. The building crews work well with scheduling any repairs quickly.

I feel like I filled our survey previously and was expansive with my answers. Can you let me know why there is a second survey?

Terrible experience with builder. Poor quality, terrible communication, no care or attentiveness. Entire process was almost a year late and finish product was below industry standard, build team couldn’t have cared less. Simply awful people to work with and awful experience.

There were items that I would have liked to have included and they refused. In this northern area, I would have preferred to have the garage insulated and the hvac included. It makes for a very cold environment in the winter and hot in the summer.

All employees of K Hovanian Homes were respectful, courteous and knowledgeable. Our home building-buying process was not the least bit stressful. We were kept well informed of each process Delightful people to deal with.

The home I have is OK but not great. The home buying experience is disorganized and not well managed. It seems knob is a co!election of units not in any cohesive. Fixing what comes after the sale is a lot of excuses for not doing things like calking or uneven heating. I could do a better job than current management and I am a retired engineer.