K. Hovnanian® Homes Reviews

Very helpful team. Explain us very nice.

Overall, the experience went well and we are very happy with the end result. Nick was great, answering any questions we had in the initial selection process. The construction manager Tom was very patient and quick to respond to any questions or concerns that we had during the build process.

Though we have owned several homes this was our first brand new home. It was completed almost 6 weeks ahead of schedule which we were not really prepared for but the home turned out beautifully. Unfortunately, accompanying services were not ready. We did not receive mail service, garbage pick up, and internet/TV service for 2 months after closing. Living without these amenities proved challenging and sometimes frustrating. Service from the recommended title company, Eastern National Title Agency, has been pitiful. Though we paid cash for the home, we still have not received a title or even a response from them after writing personally to Nelson G. If it wasn’t for the professionalism of your sales staff we would not be happy buyers of our 1st brand new home. ... More

There were multiple open tickets that took months to complete AFTER CLOSING. I think Khov needed to do a better job of quality control before handing the keys to home owners. they are more interested in pumping out homes before the market changes rather than focus on quality homes.

The water has been used from our home during the closing week without our permission. Huge lawn of around an acre area at the back of home’s block and several smaller lawn pieces at the front of the home’s block, have been watered by using water from our uniti have incurred a heavy water bill for around 110 thousand gallons of water. I have been following up several times with KHOV sales office to reach out to someone who takes responsibility of this issue. I have been given a promise that this bill will be taken care of before the due date. The date is past due but not a single bit of the bill is been paid yet. It’s a very bad experience to us because of KHOV using water from our unit without letting us know. ... More

I found a significant lack of quality review of the work done in the building process. Specifically, the interior workmanship was less than adequate, Grout left smeared on the bottom edges of the tub and showers, paint drips not cleaned up on the floors and carpet, paint sloppy, and overall cleanliness at delivery was horrible. I'm still finding issues.

Overall, it has been a very positive experience. Our needs were addressed in a timely manner. The sales staff have been helpful.

I would recommend K. Hovanian to anyone looking to purchase a home. I had a great home buying experience with this company and I love my home. It is reasonably priced and they helped me with my closing cost. I know it’s not a buyers market but if you’re looking to buy a home, please use K. Hovanian. The builder is great and the warranty is exceptional!!!

The design process would be enhanced if interior wall color was a choice. The drywall finish, ie, smooth, is poor. They also have problems around cutouts in drywall. Many pointed out issues have NEVER been fixed. The lots contours leave a lot to be desired which is not helped by poor sod installation. Many issues have been fixed but many remain in need of resolution. The roads have drainage issues because many drains are non-functional.

Sales person were very attentive and quick to help resolve any issues, only concern is the minimal customizing option once we select the pallets

We are really enjoying our new home. The sales staff was very helpful, and the support team has been very prompt to help us with minor fixes/questions.

K.hov is incredibly responsive about fixing problems, but the problems are legion. Electrical issues lead the way for my house. I'm now on a first-name basis with the electricians. Materials are, overall, inferior, and workmanship is poor. Maybe if they weren't in such a hurry to build, they'd take more time to do it right the first time.

Jeff was great in helping us out and go the extra mile but the rest of it was a right . We were told one thing but ten it was something else . . But the whole thing was very good

Good experience for me and my family. We love our house. Thank you!

From day one of walking into the sales office to make inquiries through the last day of receiving our gold key we enjoyed working with KHOV in building our dream home. The process was smooth and everyone involved with us have been highly professional and sweet. After moving into our home we discovered a few issues (which is normal with new builds) and the company has been prompt in helping us fix it. We love working with KHOV and will definitely recommend them to anyone and everyone who is looking to buy their dream home.

was a disappointing and stressful experience . I will say that PM's and help line jave made good with 90% of punch

Noticed lots of imperfections. Sub contractors need not rush and project managers need to keep close eye before signing off. We found lots of issue. Very basic but important ones. Would NOT recommend K.Hovnanian homes to anyone. Sorry!!!

We bought a townhome in Chantilly. The process was easy, and there were no issues. The warranty has also been very helpful and quick in terms of response time.

All the people involved were very responsive. We have built 12 homes with different builders and this staff was one of the best!

Worest paint job counter dont Match and cut woung cheap dishwasher avoid

Sales: Did a wonderful job with communication. Displayed respect , honesty and helpful tactics.

The entire staff was excellent. Communication and follow up threw the entire process was top notch.

Home is not worth the price paid. For a million dollar home i expected there to be some good finishes but as i live in the home i notice there are some things that could be improved on.

Good customer service and always willing to help.

My experience with KHOV has been excellent! I would buy with you again and your sales team is first rate.