K. Hovnanian® Homes Reviews

Both Ryan and Ben were great to work with! I felt like they were genuine and that they truly cared to help and answer my questions. Highly recommend both of them!

The process was good. Just be sure to express your concerns and follow through with them. We’re thankful for an amazing realtor and great sales team that helped pull the weight of the construction team.

As a first time home buyer i must say overall experience was extremely smooth. Everything when well. Everyone from the sale agent, Loan manager and builder manager was very helpful.

Quality of workmanship was good; few minor issues, nothing major, which were or are currently being addressed.

Poor quality paint, came off with just few drops of water spilling from houseplant. Poor quality window locks, loose and not installed properly. Poor quality door locks, 2 months and main door lock is already loose and wobbly. Poor quality of plumbing fixtures, 2 months in and taps and shower loose/wobbly. Granite was chipped and cracked during install, team refused to fix the granite crack and blamed it on us as we only saw it 1 week after moving in. Not the quality expected for the purchase price of $650K. Homeowner emergency service has very late response and team does not deliver 100% when fixing issues. Sales representative Kyle was very bad and had very poor knowledge of the options, his only goal was to sell the units at as much high price as possible. He changed/increased the base price 3 times every time we saw him, as he knew we were interested and will buy eventually. First time home buyers make sure you get someone who knows things in and out when dealing with builders. ... More

I loved the follow up process from Ben, as each week went by. Some issues I discovered after closing. The whole house was painted with flat paint, I think it’s dumb. Second major issue, master bathroom light fixtures are all on one switch. That’s just not smart at all.

Jeff was very attentive to my needs and very professional.

The surrounding residential area is quite quiet, and as a residential area, there are many convenient facilities, which is quite nice.

I had a good experience with the builder, but make sure you have them work closely with you as to when your new home will be available so as not to experience any unexpected or unannounced delays that could impact your planned move in. Additionally make sure you have any problems you encounter before and up to move in well documented by the builder so that you have a basis for follow up should the problem result in subsequent issues that need to be addressed and corrected. The builder's 1 year warranty is a welcome and helpful package to have.

Great experience so far overall

Happy with buying a home with you guys

They were very friendly and helpful throughout the entire process. I would recommend them to anyone looking to buy a new home.

Damaris our salesperson was very nice and responsive to our needs. Helpful all the way to closing. Mauricio our building manager and his team were very professional and skilled. They went out of their way to help with all the little details. The house is rock solid w no issues.

We looked at several homes in the Scottsdale area and found the right size and atmosphere at KHov. It was a pleasant surprise since KHov was not even at the top of our list. From the sales consultants where it all started and paved the way for us to like, love and purchase our home, to the people who constructed our home, to the maintenance, to Khov Mortgage lender, we are very pleased. What I would advise homebuyers is to really visit the sites. That makes a lot of difference. I love that the shops and amenities are walking distance from my home. It allows me to have a nice walk and get everything done close by. Construction is still going on with some houses, and most if not all of us residents with dogs hope that the dog park will soon be equipped with more grass for our furry family. Other than that, we have been so happy with our purchase. I would certainly recommend KHov. Thanks to Claire, Neesha, Mark, Austin, Joshua, Robb, Jeanine and others for giving us a great experience. ... More

Our entire experience from starting to look to now 3 months in our new home has been awesome. The sales process, design center selecting, and closing were painless and quick. We've had a few minor items that needed attention after move in; emailed warranty and trades were out the next day making everything right. Overall we are very happy with our new home purchase.

Overall it was a great experience, now that I have been here a couple of months I worry about a couple of small things I thought were insignificant in the beginning. My smoke detectors were bad, I have pulled them down but am not not protected. My fence is flimsy and I don’t feel It’s safe for my dog, I have to build it up. and last I have a sticking pantry door. All minor things but know it will concern me or cause issues in future.

I had bought a home in Scottsdale heights phase with good experience. The decided to purchase another home in phase 2. Great disappointment this time around with quality workmanship of tiling, drywall, painting, all sloppy work!!! Yes, of course warranty department stepped in, however, consumed much of my time for miscellaneous vendors to come to do repairs. Plus we have to fight for the repairs, because their vendors including tile, drywall, stucco, noisy a/c unit, kitchen cabinets, and endless list of repairs…they all seem to have one statement the quality is within normal. That Normal is Very Low and Sad standards. This time we don’t feel warranty department really looking out for us. ... More

Heba was great and very informative during the whole transaction and went above and beyond with her due diligence. My home is great I absolutely love it! Thanks again K. Hovnanian!

I am genuinely happy with my K Hov experience. The employees from start to finish were honest and motivated to give me the best experience possible. Giving detailed responses and being happy to answer any and every question that I had. K Hov motivates their employees to give good customer service because their incentive structure is based upon their customer reviews. I can truly say that this incentive structure resulted in the best possible experience for myself. Extremely grateful for being able to have a K Hov home.

be careful with walk through

The overall process was very streamlined compared to other builders we’ve worked with. From the Sales Team to the mortgage group, the options coordinators and project construction managers each made the success of the process effortless.

I found we were oversold the home, were made promises that were not kept, and had to continually watch every development in the home as builders cut corners, didn’t finish elements, etc. there was next to zero project management, incredibly poor communication and poor workmanship. One of the worst experiences I have had in my adult life.

Both Alan & Ron are absolutely first rate in customer service! Both are exceedingly warm & personable! They're very knowledgeable in their respective fields, and provided prompt attention to our needs, wants & questions. 5 + stars to each of them!

Make sure items that need attention are attended to before closing.

We are satisfied with our new home. Being first buyers, everyone help us to have a pleasant experience. We definitely recommend KHovnanian to ours friends and family