K. Hovnanian® Homes Reviews

It was a pleasure to got my new beautiful home from K.Hovnanian everything was wonderful good job guys.

Every single thing in my new home is working. Every surface is free of flaws. No surprises! All I had to do was unpack. Answers to any questions- a phone call away. Great attention to detail and follow up. I sleep well:)

Brandon was always extremely helpful and willing to answer all of my questions. He is friendly, knowledgeable and always approachable which I've appreciated. You guys need 1,000 Brandons! Unlike Dustin, my main contact who always made me feel like I was bothering him. To no surprise, he left the company and went into some sort of Construction endeavor if I remember correctly which is probably better suited for him. He should NOT be in any sort of Customer Service position. Don't get me wrong, he addressed things because I pushed for them but I could tell by our interactions that he was overwhelmed, over worked and pretty much hated his job. Yvonne replaced Dustin and I haven't had to interact with her other than to respond to an email from her on an open ticket after Dustin left. ... More

Khov is with you every step of the way. No regrets, if you are looking to build, choose Khov.

My number one problem deals with the construction of my home's swale. In Port Saint Lucie where my home is, the city has water swales in front of most front yards. This swale is supposed to allow water flow from heavy rains. My swale was either not done correctly or the effectiveness of the swale was altered during construction. At any rate, it has lead to a pudding of water around my driveway. Because the water isn't moving, it had turned green from algae. It also invites mosquitos and frogs. The city blames the builder, and Khov construction had not moved to do anything about it. So I have to suffer with this at my NEW home. ... More

Nothing has been completed in the Community as promised, amenities, pool, pickleball, etc.

Quality of materials is not good, distance between plinth and Flor laminate so huge.

Pros: High value for money, great layouts Cons: Cuts corners in quality in frw places, very inflexible in terms accomodating even simple change requests

Love the neighborhood and plan. The sales folks did a good job. The after-sales team has been great.. which is good as there have been a number of issues. The building process itself was the issue. There was a consistent lack of quality. The builder was willing not only to cover up but to lie. Insulation was missing from the wall and ceiling. A water leak at the main was "from rain" six weeks earlier... though no other house had that "rain". Those are just 2 examples of a difficult process. Thankfully, K. Hovaninan IS addressing these issues slowly, but, with honest and quality supervision, there would be fewer issues to address and K. Hovnanian would have earned more stars. I suspect many builders will have such issues, but this was my experience and the experience of many of my neighbors. ... More

Nothing was done right. So many repairs needed from holes in walls. Doors splitting, whole house needed to be repainted. Cheap quality

The project manager started off promising the world and telling us that the issues we had read about on-line about their quality and service were already corrected. Lie lie lie!!!! The house took an extra three months to “complete” after their projection. Normally it wouldn’t have been such a big deal but we couldn’t lock in on an interest rate until 30 days prior to majority completion. The company didn’t seem in any hurry considering their company was also the lender and ended up benefiting from a higher interest rate. This was at the beginning of 2023 when the Feds kept raising the rates. After closing we didn’t move in another 2.5 months thinking it would give the company enough time to finish their punch list. Haha, shame on us. DO NOT sign off on their punch list until everything has been completed or you will never see it done. All of my neighbors that bought Kahov homes before us have told us that they just gave up and did the repairs themselves. I am sitting in our home right now staring at the uneven double doors, caulking and grout job that looks like they applied it like toothpaste, paint all over the floors, fixtures and no touch up paint for the cabinetry that looked like they were in a hurry to install and get out of dodge. The tile flooring are uneven in the bathrooms and the tile shower has several spots where they didn’t remove the blue tape before applying the clear caulking. They didn’t turn on the hot water to the soak tub before they closed in the plumbing. They left popped up nails under the carpet that we constantly step on with bare feet (upstairs in the hallway). The last thing that I can think of right off the top of my head is they never came back and installed the second story dryer vent cover which is less than 12 inches from our actual dryer. No residual damages that we can tell, yet. It would be nice for a builder to do the right thing with a brand new construction home and actually sell a product that you could be proud of. ... More

Well I signed my contract on October 11, 2021 and did not close until April 21, 2023. So can I say it was a long process but eventually it happened. The financial portion was good plus I was a Mortgage Broker so I knew the documents needed. I’m very satisfied with the overall house and location. I know a lot had to do with the county of Dallas backloads but I had to pay a lot of money living month to month because the house was supposed to be completed on certain dates and that did not happen. But I appreciate all the phone calls and reassurance that it will happen, the completion.

I would never recommend this firm to anyone as they are the worst builder I have ever worked with.

Everyone that we worked with were excellent in their of expertise. It was a well planned process from start to finish!

Just moved into our brand new house. Fast and less stressful buying process. No issues with the house so far, we can’t wait to make new memories here! Highly recommend.

My home buying expert as smooth and flawless. Even after moving in, the quick responses have been excellent!

We are very happy with our new home. Everyone from the sales team to mortgage team to the construction team, were professional, knowledgeable and friendly. I cam to K. Hovnanian after having to back out from another home builder and the attention to detail and support I received was 2nd to none. I have purchased several homes in the past and this by far was the best experience. Even after the close of our home the customer service has been phenomenal.

The homebuying experience was great. On-site staff excellent! Our construction manager kept us up to date on the build. All in all a terrific experience! We could not be happier with Tower Hill.

Your company took advantage of a veteran wrote experience all the way through.

We loved the new home, everything went so smoothly for the loan application, the price for the property has good value.

This is the first time my self or my wife have purchased a BRAND new home. We have owned 2 other homes but these were ''as is'' purchases. There are pros & cons to both. I will first say that K Hovnanian has obviously done a lot of work & put a ton of thought into making this process go as smooth as possible. And for the most part that is what we experienced. I would suggest that KH help NEW home buyers understand there is a pretty big difference if they've never purchased a NEW home. We would have made different choices in upgrades had we had a clearer understanding. After al the choices were made and we signed on the bottom line ( shocklingly stressful) the build was great, the sales people (Don) were on it, sending pictures, updates, calling and they finished ahead of schedule! Love that part. Then came the 'punch list' close. They were VERY thorough, covered everything. We could'nt wait to get moved in. We come to close day and the punch list isnt finished...but we're closing! We still closed ...my suggestion don't close until you are 100% satisfied...otherwise they get so busy moving on to the build of other homes you get forgotten ( or at least it felt that way) It is simply to difficult to pull a tradesperson off a build to fix a door or paint some trim...I get it. But it has not been fun since we closed trying to schedule these things, having to miss work , wait all day for someone to show ( or not) or have the wrong tools and have to reschedule it! We've been in nearly 4 months and still have things that need fixin. But that is part of the NEW home purchase. We love it. KHov is really a great company. There's always room for improvement, right. In my company, it gets chaoticly busy at times and the simple small details get overlooked. happens . Glad we made the decision to move here and use KHOV , bottomline 9.5/ 10 ... More

From start to finish, the experience with this builder was horrible. I deeply regret building a home with this builder and will never recommend K. Hovnanian Homes to anyone.

Overall buying process was clean and straightforward. They have been very responsive to our questions and needs.

Carmel the sale consultant was great throughout the process and still will answer any question. she has excellent customer service skills.

WORKMANSHIP IN HOME, HAS MANY MANY DEFECTS, ISSUES ARE NOT BEING RESPONDED TOO, OVERPRICED FOR THE HOME