K. Hovnanian® Homes Reviews

We paid 40k for an upgrade in kitchen that got delivered with missing pieces and for explanation we are being told that manufacture is not making the complete pieces now . But again you sold us and we paid for it and now we should get it or we should either get a refund .

I do not recommend K.Hovnanian

The construction manager Zach was incompetent, lied constantly, didn’t care one bit! He was condescending, racist, belittling trades, disrespectful, did not manage the trade base. Didn’t complete many items on punch walk, (gas line needed to be moved and didn’t move it until day of closing. Lied so many times. EVERYTHING is the cheapest. Baseboards,doors,paint,toilets, cabinets,light fixtures. KHOV use the cheapest trades,cheapest materials and hand over a VERY sub par house. Why can’t they get things done FIRST TIME,instead of having items repaired after closing. The worst experience we have ever experienced!! Considered walking away on day of closing (which was delayed on the day of original closing date) Steve the salesperson also did not care about his “acquired” buyers from previous salesperson. Very condescending!! Management do not care apart from counting their money. No empathy, no compassion, no care!!! Treat buyers like numbers on the sales wall. HORRIBLE HORRIBLE EXPERIENCE!!!!! ... More

Would not recommend anyone to buy here honestly some things I see where you guys cut corners to save cost house was 358000 I feel robbed definitely worth a good 150,000 not satisfied me and my neighbors garbages are not the lengths they’re supposed to be counter tops in my bathrooms are very cheap the 3 front room are so SMALL I can barely fit a bed and dresser in them I’m counting down until I can sell and go with a better builder

The overall experience was not very good

Not satisfied with the overall experience. There was gas leakage and water leakage initially when they handed over the house. There are zero fans inside the house. Bathroom tiles are of not good quality.

Buying experience was great.Overall I will recommend some one. The sales person was super friendly and very committed to her job.

Neesha, Matthew, Kevin and Markus was very helpful from the beginning to the end of our purchase.

we have been very grateful on working with KHOV. they have been so sweet and helped us with us every step of the way to getting our beautiful home. we are so in love with our new home.

Initial item/punch lists not handled well or at all. New person in charge of fixing items is on it and awesome. Not thrilled with paint option for texture delete walls. I would have paid for upgrade to next paint level. House interior needs to be painted already because white flat gets marked up by the air. Not a reasonable thing to have to do after 3 months. Cabinet choices were not great for price point of house, as well as lack of cabinets/closets. Gourmet kitchen has a tiny fridge. I would extend a few of the options. More cabinets through kitchen dining area/ offer some floor design and kitchen designs ideas/portfolio ahead of design process to make that a more comfortable process. The house is nice but some of these issues would have made it to next level. Sales people and construction managers were very helpful. Financing should have had a 2-3 yr rate buydown because expecting to buy a home in 3-4 percent and it being 3 percent higher is not a good move. ... More

We love our KHovnanian home! The very few issues we’ve had after moving in have been taken care of and the house feels very well built. We liked the floor plans and we’re glad to find one that fit everything we needed in our first home together.

Love our new home. Great experience!!!

Your communication is the worst your customer service is terrible your craftsmanship for a &500k home is unacceptable

Vicki was great to work with and kept me updated on the progress. Guiseppi was very responsive during the construction process

Lois and Kade did a great job taking care of us.

I was treated with the utmost care and respect throughout the building and purchasing process.

We live in a new development and we currently have a home being built on either side of our brand new house. The people working on the houses have zero concern for the family living in the house next to where they are working, constantly picking up trash around our yard front and back, we have had our cable line destroyed, large chunks cut out of our front yard and a huge area of our side yard has been absolutely destroyed due to the builders not laying the gas line correctly and having to have it all dug up and replaced. When we have reported what is happening nothing is ever done about it.

Our home is beautiful and we are overall happy with it. As with all new buildings we had a few issues that were promptly repaired and resolved.

Home buying process went well.

I have had one major issue with the house and the warranty executive was dismissive and unhelpful. Luckily the construction team took my problem seriously and fixed the issue, I.e. no insulation in the house! I’m concerned about working with warranty again as the representative was disrespectful. Other than that, I’m happy with the house and the sales department was very good.

The khov folks did a great job of building our new home, keeping in touch with us, and made sure that everything went smoothly up to closing. It was done in a quite hassle-free and timely fashion. So, I am very happy with the experience.

Me and my husband had our first home built, and it was a very smooth and easy process. All of our questions and concerns were addressed pretty quickly throughout the whole process.

I don’t believe the contractors involved in the building of my home paid attention to detail. Their work showed lack of respect to their trade. After almost three months, we still have items that are being addressed. We had to move in before the high impact windows were installed even though this was an original design of my house. Some of the materials used in building my house seem inferior to a house of this price.

The entire purchase to move-in was very easy, our sales person was helpful in any questions we had. During our walk throughs the builder was helping us point out any issues he saw that needed to be addressed and everything was handled by our final walk through. After moving in there were a few items we noticed and the builder was very responsive and addressed the issues timely. Overall it was a great experience.

I was suddenly widowed when my husband died from an illness he received from his combat tours in Iraq. I decided it would be best for the kids and I to move to Maricopa to be closer to family. It was one of the most difficult times in my life and the staff at K Hov were so supportive and understanding. My sales representative Daniel was a Veteran and was truly fantastic. He found me the right house at the right price. I acknowledge and appreciate the great lengths he went to get the discounts I received. I would have never been able to afford the house otherwise. From the bottom of my heart, thank you Daniel and his management team. The building staff at K Hov are phenomenal, unlike any crew I have ever experienced. I have built with other builders in the past, but NEVER had so much communication. I knew what was happening every step of the way and was always welcomed to come check on the build. My site manager Anthony was professional, friendly, and reliable. He clearly explained the mechanics of the house without sounding like he is talking down to me. I was also impressed by the amount of respect he had for his crew members and knew if he treated his people with such care, my house was certainly in good hands. Thank you Anthony and crew for making the process seemless. I was very impressed with all the modern features that were included in my home’s base price (white cabinets, tall baseboards, smooth walls with sharp corners, gas grill hook up, etc). The add on’s like blinds, counter upgrade, hardware, etc. were much more affordable then my last build with Taylor Morrison. I’m not sure K Hov is doing it, but their prices are magic. Richmond America’s base price for a similar lot with less square footage and one less bedroom was about $100,000 more than K Hov’s and did not have the modern elements included. I could not be more pleased with my house. A few minor issues have arose but they have been taken care of within a few days. I feel confident in my purchase and at ease that K Hov has my back for the first year. I would 100 percent build with K Hov again in the future. ... More