K. Hovnanian® Homes Reviews

From our initial meeting to closing date our decision to live at Four Seasons in Charlottesville has been beyond satisfying. The people with whom we’ve met have been knowledgeable, professional and committed to making us happy purchasers. They were successful! We love our home, community & neighbors.

Great home! Excellent experience with warranty team!

Fantastic home buying experience. Alan, the property manager, goes above and beyond to ensure the transition of new home to homeowner is as smooth as possible.

We are happy with our finished home; issues after close are not major and are addressed in a timely manner. But it was very stressful getting here. Our home was 3.5 months late, requiring that we find interim lodging and two moves, costing us over $10K. Our house closed on the last day that our rate lock( that we paid to get) was good for and we had so many delays that we did not trust that we would close before the rate expired. Also, It took me 2+ months of pleading to get the 12 foot wall that was 5 feet from the window side of my house to be redone with view fencing on the top half, restoring light into our house. These are not custom homes but the construction team would try to help make minor changes when asked, but they are under tight rules from the builder. The builder uses a lot of subcontractors for the various activities (stucco, electrical, cabinets, etc) and the subcontractors were of mixed reliability and quality. The lathe and plaster guys walked, leaving our home open to the rainy weather for 9 weeks…. Hopefully the mold that formed was adequately addressed. ... More

We love our new home Town Creek Crossing. KH homes rocks.

Highly recommend using Hovnanian for your next home.

New construction can cause delays but not only are the majority of owners living with horrible clay yards but owners who have been here since last year have horrible large clay patches and very undesirable type fragile looking so called grass installed .. on other hand homes not inhabited have the rocks and clay cleared grass already spread if there's not a qualified lawn care company being used refund the cost to each homeowner that wants to do it themselves

Ismail and Suzanne are very helpful in getting all processes done in a timely manner.

KHovnanian Homes has great sales people and that part of the experience is great. They are helpful, responsive, responsible, etc. Unfortunately, a lot of the experience falls off from there. Most importantly, the quality of craftsmanship is subpar and they have trained their PM's and warranty reps to talk a slick game to get inexperienced homeowners to accept VERY POOR quality workmanship everywhere they can get away with it. If you end up buying from KHov, be prepared to see some of the worst finish workmanship you've ever seen and be doubly prepared for their warranty guys to tell you that everything is "within tolerance" including 1" visible seems in drywall, drywall tape showing through crappy level 2 finish, curved walls, glooped on caulking and any other construction material they can pile on to cover up poor workmanship, You will also end up with damaged cabinets that they mark up with pens/touch up kits to cover up the damage their subs cause on EVERY job, you will spend months on your hands and knees trying to remove all of the construction materials that are stuck to your tiles as they NEVER cover their shoes when coming into your house to do finish work after your tile, carpets, etc. are all in. At the end of the day, they are a production company that cares about profits and not people. Just remember that going in and maybe you won't get your expectations up. ... More

First of all, my home was supposed to be completed in 6 months. It took them a year! The sales people are the worst! They never tell you the truth about the progress they're making and the updates they promise to provide you never get. They are very unresponsive. I would call and get no answer, I would send emails and either get no response or have to email multiple times before someone responds. There have been 4 different construction managers since they started the house and and you could never reach any of them. When I finally was able to close, at the final walk through the ceiling wall in the bathroom was buckling, the floor bathroom tile was 2 different colors, all the custom fixtures that i paid EXTRA for had paint all over them, the back door was dented up, the carpet had paint on it, some of the walls hadn't been sanded well yet painted anyway so the paint job was horrible, the base boards hadn't been calked, the wall tile wasn't level and had gaps in them, my expensive countertop was chipped up, and I could go on and on. They agreed to come back and fix some of the issues, but I have been in the house for months now and i'm STILL waiting on work to be done. If I had known then what I know now, I would have NEVER dealt with them. Do yourself a favor, DO NOT deal with K Hovnanian builders. ... More

K.HOV did an excellent job! We love our new home!

From the beginning to the end service has been prompt and excellent. Since we have closed the service has continued to be excellent!

Overall we had a good and professional experience however an incident occurred that delayed the closing that we were never in the loop off.

Sales consultant was very proficient. Convenient and cost effective environmental design. Materials are mid-level at the MIRs.

Great buying Experience. and Great sales team.

Construction team and Agent Karen was Fantastic they kept me informed and updated with every step of the process of building my new home for my family excellent customer service.

The overall home buying process from starting to closing is very smooth and hassle free. Everyone is professional, knowledgeable, responsible and ethical. The quality of construction is awesome.

Awesome company from start to end.

Our home Buying experience with the building was really good. They were very responsive and professional. We really love our home. Great job!

Home Buying Experience went well

Horrible experience buying from this company. For the amount we paid for this house the quality of the house, crappy communication (with the exception of sales and Stephen the last project manager) is by far the worse we’ve had. Support beam in the wrong place which resulted in the house sitting for almost 60 days. No one returned our calls or they avoided them and the company went through 3-5 project managers. This and the excuse of materials delayed resulted in closing the house 120 days late.

Communication and responsiveness of the builder was outstanding throughout the process.

The builder delivered the home ontkme. All the issues identified durjng the inspection arefixed.

The houses are beautiful and the place is very nice, the neighbors are beautiful people too.

I recently purchased a home from Khovnanian and I must say, it was a wonderful experience. From the moment I walked into their sales office, I was greeted with a warm welcome and the sales representative (Reggie) was very knowledgeable about the homes they had available. Throughout the buying process, I was impressed with how organized and professional the Khovnanian team was. They were always available to answer any questions I had and kept me informed every step of the way (Reggie, JR, & Ken). The quality of the home is exceptional and I can tell that Khovnanian takes pride in their work. Overall, I am extremely satisfied with my buying experience with Khovnanian and would highly recommend them to anyone in the market for a new home. ... More