K. Hovnanian® Homes Reviews

The entire experience from start to finish was a very rocky road. I told my parents not to buy a house here because of it.

I was presented with the wrong community contract. I was told that I would be charged fees in addition to earnest money deposit if I backed out of the deal. I closed in September 2022 and at this time (January 5, 2023) I still don’t have two mirrors.

Too many issues with tile, doors, cabinets, sink, carpet for the home value, unfortunately not a good experience. Construction supervisor have been great taking care of too many issues

Great staff. Open communication throughout the process (minus the loan officer). They don’t take shortcuts. Would recommend to friends and family.

At the beginning of the buying process it was great, the sales person was very friendly and had great communication even after we signed the contract to purchase the home. The construction manager was also great throughout the building process and kept us up to date as he stated he would. We didnt hear from our sales person throughout the building process but just thought it was normal since there wasnt much to discuss since the house was being built. A couple of months before closing I come to find out that the sales rep was no longer employed and had been a month or so and no one had even reached out to me to notify me that I would be assigned a new rep until I tried to reach the sales rep and couldnt get a hold of them. I ended up walking into the sales office and come to find out that the rep was no longer there. After that the new rep Im pretty sure they were new at the company since most of my questions werent answered with confidence. I didnt hold that against them but just felt that I wasnt their customer. At closing we signed docs and headed back to the subdivision to pick up our keys which were given to us by the construction manager and that was pretty much it. I wasnt aware that an alarm system was included with our hoa fee and pretty much paid for another alarm company to come in and activate service until later on I found out I pretty much paid for a service in which was already included in the hoa fee due to no communication from a sales rep. I am pretty sure if my initial sales rep wouldnt have left the company the overall experience would have been way better however I understand things happen and that was out of my control but the way the handover happened was just something I was not happy with. ... More

never again I will purchase with this builder

We were out of state buyers so we were unable to check on our house regularly. We trusted the process and unfortunately we were very disappointed in the final product. The builder rushed to get our home finished and sold. This resulted in our house missing insulation in attic/ceiling, gas not hooked up to our stove, cracks in our cabinets, chipped tiles throughout the house, damaged doors, damaged driveway, broken shower door, and the list goes on. You also have to be ok with a level 2 finish which just gives them an excuse for a poor mudding job throughout the house. Overall we have a beautiful home but 3 months later we are still dealing with getting all these issues fixed. ... More

Our building manager forgot all about us the moment he gave us the keys..moved in Sept 2022 and still no grade approval no explanation no follow up.

From the buying to moving in process, the "dream" that is sold is opposite of the reality. The realtors are fantastic, but their hands are tied because they are slave to construction. The construction managers are great, but they tell you what you want to hear, and are slave to the trades. The quality and workmanship that is sold, based on the model, is opposite of what the final product of the home actually is. For a $500,000+ home, the quality and workmanship is near half. And, the time frame given for move-in is grossly underestimated. Since moving in, less than 3 months ago, I have had a massive plumbing leak that will, when said and done, have taken close to two months to resolve, my heat has stopped working, my brand-new dishwasher broke, 4 doorhandles have fallen off, and the trim/paint in the house is still appallingly below acceptable level. This is not a dream home and the top end of my budget, but a money pit that has hogged up my mental, physical, and emotional health. Am I being overly dramatic? Ask anyone else in my neighborhood!!!! You will hear the same nightmare over and over again!!! ... More

It was a great experience with a very talented and experience team

None of the issues identified during the walkthrough a week before closing have been addressed . Most of these issues are still not resolved 2 months after closing . Wish atleast a few were addressed

Very untimely response to issues. Three months after close we are still dealing with craftsmanship issues that have been unresolved.

Company rushed closing date to 9/20/22 was originally told it would be end of month. Final inspection garage foundation was not level, contractor poured additional concrete which did not match nor level garage prior to closing was told epoxy would be poured to complete correct the issue with the garage. That was promised 9/16, as of today still not complete. Dishwasher also not working as of 9/16/22, currently still not level and shifts to the left after every complete cycle. Pull out trash can day one jumped off track, was supposedly corrected, still does not open and close smoothly. Front and side door entry to the garage must be slammed to shut. We love our new home, however these issues definitely negatively impact and take away from what should be a wonderful experience. ... More

The sales and construction teams provided stellar support. From the sales rep Russ to the construction team David, Jamie and Mike. All were terrific. Jamie is the Design Center provided expert advice as well. I would highly recommend K Hovnanian Homes!

My wife and I are very pleased with the final outcome of the build. Sylvia has been excellent from the beginning especially with communication. The onsite construction management team with David had been great through the process, answering our questions and concerns along the way. They were very prompt in resolving any issues during the final walk-through and also during the follow up. We're enjoying the home and look forward to the completion of the rest of the amenities.

I had an amazing experience overall. Especially Damaris and Mauricio made me feel at home. They ensured that everything was done and completed on time. And whenever I called the answered and answered all my questions appropriately. What was amazing was the fact that I had easy access to them whenever I had concerns or any worries.

31/5000 This is my first time buying a house and I have had a great experience. Everyone has been very helpful to me

Our experience with the KHov sales team was absolutely amazing! Our sales associate Danielle was phenomenal. She was extremely attentive and compassionate through the highs and lows of our build journey. Jake was also really great! He and Danielle went above and beyond to ensure our closing date. All of their efforts made us feel truly valued. 5 star experience!

It’s a wonderful experience with KHov throughout home construction process. Keeping us up to date till the home closing.Response to service requests is also great.

There’s a glitch here and there at my new house but as soon as I report it ., the response was very quick ., great costumer service ., satisfied with the service !! Thank you

We have been in our new home just over 4 weeks and we could not be happier. Becky (Sales) and Nathan (Construction) were awesome during the process and kept us informed as well as helped us when options and changes came up. Yes, not everything goes perfectly during construction but as these typical issues were found, they were explained and solved efficiently. We appreciated that very much and actually enjoyed the process. As a Real Estate Appraiser, I have worked with many builders and K. Hovnanian is among the top builder experiences.

I had no idea I would be able to purchase a new home until speaking with K. Hovnanian. They said yes and made the process easy. Step by step and walked with my family the entire time. I would definitely recommend them to anyone.

Professional and thorough throughout the building process.

The team was great the process was a Breeze. Monica was able to take us through the process explain to us everything we asked. The construction team was great you guys build a great Product. Thank you Brian and the construction team.

Built the way I wanted, everyone's happy here!