K. Hovnanian® Homes Reviews

Many open items (some significant) at closing; HoSvc department has been and remains very slow to close same itesm, and now new service requests. Rear and side yards were not properly seeded and will likely not germinate in time for the temporary CO expiration in april 2023. Solution = sod??

Lisa is a terrific sales person to deal with. Scott was a good building foreman that did a great job coordinating the build process and was really good at addressing the last minute touch up issues. Even after closing he was responsive to issues that needed his attention.

I would buy from KHov again.

Overall buying experience is great but as we stayed in the home, issues start coming out one by one. More problems surfaced, while the staff and home warranty team had been doing great so far, this could have been averted if things were not made in rush that quite a number of worksmanship issues surfaced. Pulling overall home quality down.

Vicki was always helpful and prompt in responding to questions or issues

Love our house and the community. Property managers are very responsive and helpful with any issue, such as window was recently replaced and the coordination and communication is excellent.

We were told the house would be completed in eight months. It actually took a year. When we arrived to do the final walk through there was no lock on the front door. The construction manager wasn’t aware that we were supposed to be closing that day and showed up an hour late after we called the sales manager to find him. The house still needed to be inspected. They pushed back closing a few hours to fix all the issues the inspector found. We were able to close. We have been spending the last two months fixing issues that we told the construction manager about at least three months before closing. ... More

We really want to thank Alex and Tony for the phenomenal job they have done responding to concerns and ensuring the quality of our construction. We challenged them to build a phenomenal home, and they delivered. Whenever an issue has arose, they have been more than responsive and concerned about the work after it was completed. On a number of occasions they will individually ask you about concerns and resolve them as soon as possible. We likely would not have gotten through closing without their expertise and dedication. Thanks again, C. PS - They are really doing a great job of building the entire neighborhood as well. ... More

My experience was great from the beginning to closing. You have an awesome team. Thank you.

My experience with the sales consultant was fantastic. Dennis was great, responsive and took on more than he probably should’ve when our Project managers went MIA. The areas we marked to be touched up were not in the house. The dry wall patch work was bad. There’s was dry grout all over our guest bathroom tile. There is mortar and boot prints in our sidewalk. The landscape job was patchy with dead shrubs installed and pine straw scattered all over our yard. Wouldn’t recommend a Khov home to anyone.

It took 2 months longer to close that we anticipated.

Great experience. They are very nice and helpful people. Communication was very good. The whole process went smoothly.

We purchased a home and process started fine but disappointed in craftsmanship and responsiveness. They took some shortcuts and it is evident in certain areas. As we submit the warranty items it takes a long time to get items addressed if they even do address them at all.

Good experience overall. Closing date was changed twice. Only one issue. Bedroom suite door would stick. Original service date to correct was moved after service did not show up on the scheduled date.

The entire process from purchasing the lot, to choosing the model design, to choosing of options, to the financial aspects, to moving in, to follow up with any issues has been very good. All the contact people have been very nice, professional and helpful throughout the entire process!!

Overall we are pretty satisfied. But there has been some inconsistencies.

Wonderful team at K Hovnanian! Recommend Enclave Old Tappan. Beautiful homes, great staff, quick and easy process. Knowledgeable and informative sales. Helpful from start to finish. Professional and dedicated to home buyers.

Just make sure the get down what they promise before closing

Great experience buying another property with KHOV.

Start with buying experience till now experiencing warranty total dissatisfaction.

Poor. Mismanagement poor quality of work!

The sales rep was terrific, but the quality of workmanship in the home was very poor. Inside and out, there have been areas that needed repair. The Warranty group has been easy to deal with, just unexpected to have to deal with so many problems that were not seen during final walk through of home. Would I buy another home from this builder, NO!

When you want quality and class, you will get it at K.hov. They made buying a modern smart home easy.

believe the design of the homes is excellent, but the workmanship is not up to the standards of the design.

My wife and I are retired empty nesters. This home is our last after owning 6 homes in multiple states. Frankly the final product exceeded our expectations. It is both beautiful and functional. Hats off to Lisa and Ryan for their leadership, availability, and transparency. They made the entire process stress-free from our first meeting to our last. Finally they were pleasant and equally professional. Many thanks and bravo..!