K. Hovnanian® Homes Reviews

Great attention to detail by construction Mgr. Matthew

Although I have a few issues with the builder itself, I gave 5 stars because I did not want to penalize the construction manager for issues that were out of his control. First, when we purchased the house in May we were quoted a delivery date of October. Settlement was delayed several times and we did not settle until the end of January. It was not due to uncontrollable circumstances like permitting or weather delays, but because of K. Hovnanian's internal systems and sales protocols. Moreover, although I heard several excuses, not once did I hear an apology. Secondly, K. Hovnanian requires the buyer to use their lender in order to receive the incentives. Naturally, K. Hovnanian's lender is not motivated to provide the best rates like other lenders who must compete to win a customer's business. Although not illegal, it is an unethical practice and should be stopped immediately. If I may offer some additional constructive criticism for the builder.. 1) I understand that K. Hovnanian is a production builder, but too often I felt as if the builder prioritizes efficiency and the bottom line over customer satisfaction. For example, when selecting cabinet hardware, the Design Studio does not allow you to mix knobs and pulls. You may only choose one style throughout. The same goes for plumbing and light fixtures in the bathrooms. 2) The Design Studio is terribly outdated. It looks like it was built in the 90's and has never been updated. Pia is amazing but she can only work with what she has. 3) Drywall and paint needed a lot of work. Perhaps consider hiring another contractor. 4) Interior walls are still being painted an outdated beige color. Why not update to a modern color? 5) Communication between departments seems to be lacking. For example, my wife submitted a name change endorsement after we were married but that information never made it's way to the mortgage department. Although there are areas for improvement, overall we are satisfied with the home. The location, layout and value of the home is what drove us to buy with K. Hovnanian and we don't regret the purchase at all. Special shout out to the construction manager, James. He was super helpful and we appreciate his attention to detail. ... More

The Homes are beautifully built with Good materials

Everyone at KHov works with sincerity and tries to make the buying experience a great one. Thank you for a non- pushy sales pitch that looked out for the buyer

Good job

Private inspection for peace of mind.

Very pleased with my new home. Neighborhood is coming along nicely and it will be a great place to raise our family.

My first home I bought in 1999 from KHOV. Decent quality of workmanship and Happy to back again after long 20 Years. Thanks

Nate and Rebecca were very helpful

I'd rate the quality of the home and the ease of doing business with KHovnanian as being very high.

The house was in a good condition

Overall we had a great experience building a home with Khov. Our construction manager Kirk did a good job making sure our home was build to our satisfaction.

Best home buying experience in my life! Beautiful home. Very happy!

My home is everything I could dream up and more! My home buying experience was smooth and easy.

I was happy with my experience.

The Sales Representative who helped us from the beginning to end, the interior designer who helped us with customizing to our preferences and price point, and the Construction Manager who led the build and quality control to completion were all outstanding in their work, how they were to work with, our entire experience with them as people, and the end result from their collective efforts and service was all extremely pleasing. We are impressed, grateful, and loving our new home and our experience through the process with K. Hovnanian.

From start to finish our experience was amazing. A really special thanks to Nikki and June you are very lucky to have them. We love our new home Sincerely Michael and Joanne

I liked home design and value of the price. Good location and close to every thing.

I cannot say enough good things about Crystal and Carmel (Sales Team) and Alex and Shannon (Builders). My wife and I truly enjoyed working with them throughout this process. They were very caring and more than willing to go out of their way to make sure we were happy. They were always very responsive and responded quickly to any issue, concern, or question we had. I went above and beyond to make sure our expectations were exceeded. We are so happy with the home they built for us.

I love the help and professionalism

After 18 years in the same home, moving was a big challenge, but working with the Khov team made it a great experience. I appreciated the professionalism, promptness of response and the clear commitment to making us happy. Thanks!

A very good house buying experience

What an amazing experience. Meredith at 17 Lakes is the best.

So glad i decided to buy my home with K Hovnanian . Staff are excellent , especially Aaron onsite and Michael who supported the mortgage process.. Aaron was always on hand, sending updates throughout the home construction, with the regular pics he sent me, I was able to watch my home being built, without being there. He was so patient walking me through the entire house and has been there for questions after moving in. He really is such a credit to K Hovnanian. Michael was also amazing, always so patient with all the questions i had during the mortgage process. and then there was Karen during the closing process.. I truly felt i had the best people i could go to during the entire process who had my best interests at heart, which is really important when buying the home for the 1st time by myself.. Thank you all for your support... Love my new home.... ... More

Great company that truly cares from start to finish. Attentive and helpful, you will feel at ease throughout the process.