K. Hovnanian® Homes Reviews

From the moment we agreed to purchasing our home in January 2022 up until our home was delivered in August 2022, my husband and I enjoyed every step of the home buying and home building experience! K.Hovnanian literally walks you through the entire process, providing your future homes’ information while answering any questions you may have. Even now that we are living in our beautiful new constructed home, K.Hovnanian are STILL answering our questions and making sure all our concerns are being responded to. We are truly blissfully happy with not only our home but the whole K.Hovnanian home purchase experience! We can’t stop recommending them to our friends and family! ... More

Thank you to Ashley, who continuously kept me updated on the progress of my house throughout the entire process. Felt like she was honest and open throughout the process and was always easy to reach. Thank you Scott for your patience as we had to correct things a long the way. He always handled things quickly and without any push back. Great customer service throughout the whole process. Always available and quick to respond. Thank you Wyatt for helping when needed. Customer service was great by everyone I came across with KHov, even down to the mortgage loan officer Christi. The standard designs and finishes available are a lot higher quality compared to some other builders. However it would be nice to have more flexibility changing minor things in the floor plan as that seems like a good portion of the point of getting a house built instead of moving into a house that is already standing. For the most part everything turned out great. There were some things as far as the craftsmanship that I felt like could have been better but other than that I would definitely recommend. ... More

We had the best homebuying experience with KHov. They kept their word every step of the way from signing the contract to closing. We have recommended KHov to anybody that will listen! This home is beyond what we could have ever expected.

By far the best buying experience we've ever had, so much so that we even referred my sister who also bought a house in the same subdivision! I cannot speak highly enough for Susan, our sales agent, Alan and Roger who helped with the construction. The house is very sound, quiet, the experience was a breeze, and the overall enthusiasm from the team was great. Everyone that has seen our home has had nothing but praises, and we could not be happier. However, I do have 1 complaint, and that is with the finishing and use of finishing materials. Towards the end, all of the touch up work, finishing, trim, paint were clearly very rushed. The quality of workmanship is extremely poor with lots of areas needing touch ups, broken/chipped tiles, one of the stair railings shaking a lot, almost noen of the spindles are flush with the base of the stairs leaving a significant gap, and almost every single piece of trim/moulding is damaged with dents and defects throughout the house (framing around doors, baseboards, etc). I understand builders grade material is used for these types of construction homes but the defects should have been patched, sanded, and then painted rather than just covered up with paint. We've found the same issue on the exterior of the house as well Although these are just cosmetic issues, they really take away from the "polished" look we would expect for a new home. I will include all of these on my 45 day list of items that need to be revisited/fixed. Overall, my family and I love our house and think this may be our forever home - I would specifically like to recognize the team we worked with, Susan, Alan, and Roger at Town Creek Crossing who were just incredible! ... More

Very happy with entire process, sales team and builder provided required information in timely fashion Quality is up to market standards Very happy with Construction Builder. His very responsive and proactive

Our sales rep and building manager were great shout out to them :)

I had a wonderful experience purchasing a condo in the Pender Oaks community. My sales agent, Joey was truly amazing to work with! He was attentive to my needs and concerns. He also responded to my questions within a timely fashion. Despite the delay in the home building process, the KHov team communicated frequently to let me know what was going on. Matt, the Construction Manager, has also been wonderful throughout this process. He's been here through every step of the way and has taken the time to explain the inner workings of my home and has even gone above and beyond to help resolve certain issues with the home. I would definitely choose K. Hovnanian again when purchasing my new home. ... More

I love my house and the development. Vicki has been great in helping with everything. She is the best and very responsive. Fred was also very helpful. I do not like the color of the paint on the walls and ceiling. I wish it was pure white. Also, I wish the sod was done better. Overall, I think it is great.

Our builder Jeremy and sales rep Brandi were great. They were always quick to respond to any questions or concerns that we had and helped us resolve them in a timely manner.

As a first time homebuyer, KHov made the experience pleasant and seamless. Mike was very responsive even after the purchase was completed. They made the experience feel personalized. I would definitely consider purchasing from this builder again.

KHOV made the process of buying a home very easy. Being a young, first time homeowner, they were able to assist and answer any questions I had. Communication was made easy as they were responsive via text or email

I had a great home buying experience working with Fred and Justin. Fred was extremely helpful throughout the homebuying process and always was able to answer my questions or get me an answer promptly. In addition, since we have closed Jordan has been extremely helpful with any issues with the home.

Everyone was great from Lisa at the Models of Townhouses to the finance department. My only issue was with the Builder. Not those who do the work but the overseeing 'boss'. He unnecessarily sent our moving PODS away just because a paint truck was parked in front of our drive way. I understand they were 'touching up' some things THEY MISSED BUT TO PUNISH MY FAMILY FROM HAVING THEIR BEDS WAS UNNECESSARY! I told his worker yet he has yet to address me.

I admire how my realtor was on time with all the replies and how she helped me out throughout the entire process. The builder was always available to reach through text and emails or calls and made sure the house was upto my expectations. there were minor issues found in and around the house, i believe it is due to the fact of the house settling in since it's a new built.

It was a good experience overall, the people were very professional and was friendly too.

Peter was so helpful during the entire process. Everything was perfect! The process was great although stressful at times but Peter was with us all the way and he was responsive to our questions. Great customer service K. Hov!

Lady Karen was amazing! She was very supportive and informative throughout the whole process. She was FANTASTIC! The house was built extremely fast and we were overall please, the only downfall was that work from the contract trades was bad.

Taken as a whole, the experience was positive.

It was quick and easy. I love the look of my home.

I think the best part of buying my first house was having Donna M. as our contact person. From the start she was very helpful and sincere. She was always available every step of our house buying process. She is a valuable gem at KHOVnanian.

K. Hovanian made my purchasing experience amazing! I didn’t have a lot of issues that other buyers have complained about with dealing with builders. I would highly recommend purchasing with K. Hovanian.

We initially went under contract with CastleRock for a house that was in the process of being built. After a couple weeks of progress and seeing the terrible craftsmanship and also having an unresponsive construction manager and sales manager we forfeited our contract. We found a KHov house under construction and the decided that was the house for us. The difference was incredible. KHov really takes pride in their build. Crafts were all great to work with and did a top notch job. If something was wrong KHov fixed it with no questions asked...Even after closing, if anything needed fixed (we had 2 windows that needed replaced and a scratch on the bath tub fixed) KHov came and got it repaired/replaced very timely. Our construction manager was Christian and Sales Manager was Brandi. I'd give each of them a 10/10... Very helpful and pleasant to work with. ... More

Recently moved into our new K. Hovnanian Home! I want to give a big thanks to my construction managers Cary and Nomluis for really providing top notch service.

Sales Staff (Peter) is outstanding. John, building foreman also great. Promptly addressed all questions and issues. Pre-wiring was not my favorite experience. Need to provide better options in this modern digital society. Also, still concerned about roof deck & water issues associated with it.

He was very informative and he pretty much sold me on buying this Villa with his knowledge about KHovnanian homes.