K. Hovnanian® Homes Reviews

The overall process of building a home with Khov in Delaware was a overall smooth process. Where they fall short is their lack of flexibility with structural changes and design options. For the prices charged design options were very minimal. They didn't allow change orders. They didn't offer things like a walk-in pantry, free standing tub, bedroom and closet sizes are small, framing and insulation materials are outdated, blocking between wall studs barely used and cost of structural options were extremely inflated. Their sales people are friendly and approachable.

These houses are second to no others. Lovely design houses

The people working for K. Hovnanian are professionals. The overall experience was awesome. I just moved in and am getting settled. When I need something addressed, they are quick to respond or let me know when someone will be out to help me. I worked with one other builder in the past, but your company is far superior in quality and customer service than what I experienced in the past. I would recommend them to anyone looking for a new home.

They are very friendly and great !!!

The builders have done a good job in building our house. Material used can be better for the price we have paid. Our salesperson June was really helpful throughout the process

It was an amazing experience. Many of my friends had thought about the deadline to close and behold, it was finished on time. I love the master bedroom and the beautiful lawn and quietness.

My significant other and I love our new home and really appreciated all the time and effort that went into it from Kristen Dave Jeff and especially Ms. Karen! Thank you!

Nice and great and beautiful house

Our experience was the absolute best. Russ, Joe and Karie did an amazing job for me and my family. From the introduction to the property to the receiving of our keys, it was truly remarkable and amazing. Russ kept us informed every step of the way. Joe helped resolve our concerns and Karie helped put everything together for us on the financial end and kept me and my family feeling positive of a great outcome. We got our home!!! And it was truly Inpart to these three and their team. Thank you again.

Tracy, Kenny and Logan were fantastic

This house is not worth the amount we paid for! We still have many touch ups/going over old jobs that these “workers” did. The level of professionalism was at a 2! When we first came in we were told weekly updates/pictures. That didn’t happen! Please make sure before you sign what you are getting in to

Jody, Laura, bob and everyone else we had the pleasure of working with was great and helpful through out the whole process. We love our new home.

The salesman and construction manager were very professional, knowledgeable, and helpful.

I know KHovnanian from New Jersey they are one of the known builders so I have full trust on them. I buy my home online I never been in Texas before I purchase my home, but my sales manager Ms. Lacey made it easy she provides every information that needed, and I am happy with her service until now. I move to Dallas sub since work started in my building, so I am well aware each and every work progress and quality of materials used for building my home. Building material quality is good but the appliances what they provided are the poor quality I am hoping they should improve in this area they provided GE appliances of least quality not sure how long it last but not satisfied with it. Other than that, I have not had any issues during my home building and even after. I finance my home from them which makes my closing very easy also Warrant team so responsive I got very quick response and most of things fixed very quickly. Overall, I am satisfied with my purchase and living in safe community in Melissa TX. Good luck! ... More

Floor plan Vs actual construction: during the sign up there are no windows on one wall in living room. when they started building the house we see windows on the wall. This is a serious gap between the design Vs Development. When we ask about this they said sorry. We are really upset.

Having Khov is amazing! Jason was so helpful and made our first time purchase so easy. I got weekly updates from him and he made this experience like a dream! Our home is beautiful, and I would recommend Khov to any and everyone who wants purchasing their home to be stress free!!!

A lot of turnover with construction managers throughout the build, but our last one, Joe, was very good. He was attentive, followed up, and diligent. Our experience with Joe was a good one. Our sales reps (Elizabeth and Tracy) were excellent. We had a great experience with Elizabeth and we'd recommend her to anyone looking to buy from K. Hov in the area.

Our home is beautiful. I wish we could have picked some of the items in our home, but overall it's very nice. The sales person lacked significantly in communication, and the guy we walked through our new home with made a bunch of promises to fix things that haven't been fixed yet. He hasn't provided a date for when these items will be fixed yet. We did submit the issues through the email provided. Everyone seems nice, no one seems to have authority or follow through. The community is beautiful overall, and we're thankful to have our home.

Overall it’s good experience, I would recommend KHOV builder to my friends.

My home buying process couldn’t have been better! From start to finish every Khov representative I had contact with was amazing ! Kisha provided me great customer service from start to finish and kept me updated the entire time of the building process. The loan officer Galina and Dianne was amazing! They made sure closing day was a breeze for me! I am so happy I choose a Khov home! The quality of the build is phenomenal!

Sales and construction manager were super responsive and problem solvers. I would buy a house again with them any day. The options set up by KHov were also straightforward. Not having annoying extras charged for "power plugs that should already be there in the first place" as Pulte does is a big bonus.

KHOV lived up to their high reputation!

Elizabeth and Tracey were there for us every step of the way. The customer service was excellent. Elizabeth kept us in the loop on the progress of our house from day one. She is like a member of our family now. We could call her for anything at anytime. Our assistant construction manager Joe was very knowledgeable and customer service oriented. This team is outstanding.

Our overall home buying experience with KHOV was not as great as we anticipated. We have been understanding that the current industry norms has impacted the builder’s ability to deliver homes more timely. With that being said, for our community (New Post in Fredericksburg, VA), the issues were compounded by lack of communication and accountability with regards to issues with the home, quality of the craftsmanship, and not to mention we went through 3 different project managers for this community, causing added constraints to the timeline of home delivery and further breaking down the lines of communication. I’ll also mention that we had both a pre-drywall and pre-delivery private home inspection, where many different concerns were brought up and yet, the builder never took the time to thoroughly go through the report and give us feedback on the items. Additionally, we requested some things be given a written explanation about what the builder did address or wouldn’t or didn’t think would need to be addressed in the report, including a concern about mold in the attic. They left a lot of it up to their contractors, even though they knew that they were having some trouble with reliable and quality workers. The list of problems that arose with the quality, range from questionable practices of the contractors to attention to detail and thoughtfulness. A major disappointment is the poor installation and treatment of the lawn sod prior to us moving in, which has resulted in many dead grass spots and more out of pocket costs to address the situation. I find it to be very unprofessional and unethical to have someone move in with their lawn in that condition, in addition to some of the conditions of other areas of the home. Many of our neighbors are having similar issues. The builder made verbal promises to follow up with our sod, and even though we have been investing a lot of time, energy, and money into our lawn care, they have yet to do their part or due diligence to correct the issues with the sod/yard. These “broken promises” and disappointments have seemed to be a resounding theme amongst those of us who already moved in! For instance, one of our neighbors incorrectly had two different types of stone installed for the wrap around of their front porch and the builder still has not fixed this. Another neighbor had a huge hole in their subfloor and had their flooring installed right on top of it and they still have a list of items that are yet to be addressed. All of us were delivered a dirty/dusty home, including some of us having dirty carpets, and we are all still waiting (collectively over 2 months) for the cleaners to come back. Our overall home buying experience with KHOV was frustrating and we feel like we would never build with KHOV again. It has been disappointing, to say the least. ... More

First never use Khov’s lender, you will see the reason why they give you incentives to use them, they are very incompetent. Home quality has reduced compared to when Khov’s integrity mattered to them. Everything in the home looks and feels cheap!