K. Hovnanian® Homes Reviews

Overall a good home/well built but it’s the small details and warranty work that has been absolutely horrible. I’ve been in my house for almost 6 weeks and yet to enjoy it. The tile grout in majority of the house was installed wrong/has a haze to it and they’ve attempted to correct the issue 3 times. They are on there 4 time coming out and hopefully this works. Just be aware of the small details and make sure everything is done before moving in and closing.

Great customer service and communication from Sales and Construction all the way through. Thank you.!

Wonderful experience and I was having very nice experience with June.

I want to start with the fact that overall I am happy with the home. The overall process was fairly good. We did have a last minute delay with only a couple (2 or 3 I can't remember exactly) weeks notice which caused my family to scramble at the last minute to find a place to live. What is most frustrating about the delay is that it was something that could have been avoided with better planning. All KHOV needed to do was to ensure that the gas meter was installed in time instead of waiting until the last minute so that they didn't incur carrying costs with a gas bill. The construction of the home has the feel of quality building and we do not hear people talking or walking from across the home. The materials used are not the most expensive around but are of good quality. Although during construction we asked for KHOV to add 1 ethernet cable to one room that we were going to use as an office and we got the run around. Instead of telling us no, which is what ultimately happened, they strung us along. Apparently running a $20 ethernet cable was too much trouble for them. The design of the home has good flow and having 2 bedrooms with private baths gives us more options. The design of the kitchen and bathrooms were both done well. Even the kitchen cabinets are of good quality. One issue with the design is that we have a white backsplash with a cream colored countertop, I mean who does that. And no we did not have a choice in these options. Even though we asked about changes we were told the process was too far along, even though they were still studding out walls when we bought the place. The finishing of the home is sub-par at best. Some spots I would even call very poor. The flashing around the outside of some of the windows looks like the caulk was put on by a kid finger painting. The interior paint has plenty of drip spots and is so cheap that is is not cleanable. It appears to be eggshell so that it helps to hide the sheetrock finish imperfections. We will need to have the entire interior painted at some point. I have pointed out a lot of the negatives because those are the things that stick in your mind so I want to be sure to set the record straight. I am happy with this home overall and if given the chance I would purchase it again. The home has a great layout, plenty of windows and we love the double ovens in the kitchen. Our salesman Dave and project manager Colin have been very responsive to issues and always have time to talk with us. ... More

The sale office was great throughout the process. We were able to have a frame walk walkthrough and the team who helps and assists with any issues after is just as good. The quality of the KHOV homes and experience we had I would definitely recommend them again. Communicate is good and so is the follow through.

Everything went great thank you

Things took a little longer than hoped due to supply issues and turnover, but Kristina kept us in the loop the whole way. The home is perfect... Zero complaints!

We love our new house and a great experience all the way through. They kept us informed and the closing process was beyond easy. Definitely can’t go wrong with K Hov!!!!

We were the 2nd people to sign the contract in the community. To start with we were not explained about the different elevations and we missed out on the porch. After moving in we noticed that the floors are rising. We found this on the day of our closing and they fixed it but it is starting to rise again. The master bathroom floors have a problem that is making the water leak from the great room ceiling. It’s been maire than 10 ldays and nobody has come to fix the bathrooms. We are a family of 5 and have been using only 1 bathroom. Very inconvenient. Right behind our backyard there is a water puddle which is not draining properly and this is causing bugs and spiders crawling inside and around our house. This needs to be treated immediately for maintain hygiene. We have kids and it’s making it very hard for them. A complaint has been sent about this already. In person and via email as well. Some part of the house is insulated with paper instead of wool. Is that normal ... More

I would them to know that the workmanship was deplorable. Josh, who unfortunately left the company was responsive and interested in correcting the problems by holding the worker accountable. I was very upsetting when he left. Logan is outstanding, however he is overworked.

We have had a very pleasant experience purchasing home from Khov. They have done an excellent job and the entire team has been friendly and at the same professional in all interactions.

Home was built in great quality. Cannot go wrong with K Hov.

10/10, would build with KHov again!

I love the neighborhood of the home and the customer service was great. Thewas completed as scheduled for closing

I love my house, you need to see it,it's just perfect.

very easy process from sales to the construction mgr team , very attentive and helpful throughout

We appreciated how quickly they closed with us. However, the quality of the materials they used were poor. They had a pipe in the basement which had been broken and they failed to fix it even though they had written "broken pipe" on the pipe. Products they use are cheap and the paint has been an issue. They will not provide you with any paint sample or a touch up kit. There is no move in welcome package. The toilet seat broke only a few weeks after moving int so we had to fix that. They are very flimsy and slip around easily. The sales people requested good reviews which we found unprofessional. Things seem very unorganized. ... More

The home and community design are excellent

Great people like Tiffany also Tiffany co-worked and Cisco builder manger what a great group.

The entire sales staff especially Kelly were amazing through the entire process.

Great work overall and decent pricing but some of the work felt rushed.

As a first-time home buyer, the experience was with ease. Everyone that played hand into this experience for me, and my family was very helpful. Everyone that we came in contact with help with all questions we had. I would like to say thank you for your help to all the K. Hov Employees.

Love the home happy I chose khov

The whole purchase process was seamless and fast. The builder is also very easy to work with and they address any concerns or issues immediately. Being this community is still under the construction process the builder keeps everyone in the community up to date on the continuous features being made to the community. The location is great as well as it is secluded yet close to shopping and access to the highway within 5 minutes or less. I am looking forward to seeing the finished results of this community.

I was impressed and pleased with the quick responses to my concerns. I am looking forward to continued quick responses