K. Hovnanian® Homes Reviews

Overall Great Home and experience

We have some minor cosmetic problems during the walkthrough which was fixed and addressed immediately buy both Chad and Skye

He cares about the quality put into the job.

K. Hovnanian’s sales agent was professional, courteous, and knowledgeable. They did a phenomenal job of completing my home as promised.

Nia sales did great job

A easy transition from start to finish. Couldn't be happier in my new home!

Builders was nice and educational

Great home for the money. We are very happy with the home, the construction and the whole process. Great people and a great business.

They kept me updated on the process all the time, no bad surprises. Any important documentation that I needed to give, was informed to me in advance.

Quality - Most of the materials used are not that reliable and below are some of major one's we found there is room for improvement; Kitchen: The cabinets had irregular dull finishes and it was brought up several times prior to closing and post closing. The reasons given by builder was about natural wood grain finish. I suspect that they have used sub-standard product to get the house completed and did not care about buyers purchasing due to market demand. We have noticed cracks on the upper frame and needs to be addressed by builder. Pre-wiring: This is major mess. The marketing team stated the house is pre-wired. But this has a lot of underlying issues. The wires do not terminate to control panel/mother board for security companies to hookup the uplink. The builder or the contractor who installed pre-wiring have no idea. The whole house pre-wiring is useless and we were forced to go with wireless sensors. Its a total waste of money. Bathroom: The bath tub had many chips and scratches. It was addressed several times and company walked in to fix issues. The real problem is if the scratches are on the bottom surface of the tub the scratches or chips cannot be fixed. Therefore, leaving the tub in poor cosmetic condition. The scratches on top of the tub was fixed but the repairs performed are noticeable. Exterior, The bricks had several chips not sure if it was during installation. But, the contractor could have taken care or discarded the bricks which had chips rather than installing. Builder was not able to fix the issues either. Backyard: The sloping was messed up and yard has noticeable dips to collect water. It was noted in inspection report. The pooling of water is persistent for 48 hours. The builder has been notified. Not sure, if this will be addressed. Trustworthiness- Recommend to talk to there upper management to get issues raised. There are prompt in responding. Value- Its a fair price for what we received. Builder is not setup to transfer benefits to customer. They just want to sell. I have had better experience with other builders. There is a lot of improvement which needs to be worked. Anytime, I would recommend trying out other builders besides K Hovnanian if you are buying house in same community. I did that mistake and my personnel take away is to explore other builders. Responsiveness - They respond on-time but issues do not eventually get sorted out the way customer requires it. I do not expect 100% but at least 70% issue fixed will satisfy any customer. ... More

I like the structure and the landscaping

Quality of our home shows a total lack of effort. Some items are so embarrassing, one might think they would rush over to correct? No, wait weeks on end to get a repair that is only slightly better than the original mess. At some point you just give up which seems to be the K Hov warranty strategy.

Sales was phenomenal with staying in touch and giving us an update. Any warranty work so far has been good on follow ups.

Veronica is awesome and helped the process be quick and easy along with the builder Javier.

Overall a pretty good experience with KHov. There were some issues along the way that should have been avoided but overall the experience wasn’t bad.

K Hovnanian makes the building process seamless from start to finish. Mike my builder kept me informed every step of the way and was there to answer all my questions. I love my home!

K. Hovnanian Homes is a great builder to buy a house from. I recommend them to everyone.

You're getting a vastly overprice "starter" home simply because of market conditions. You get a bathroom with one towel rack for two sinks and no medicine cabinets. You get 10'x10' bedrooms, barely large enough for a queen size bed and a bureau. Their design centers offer limited, but overpriced, selections.

every things good look likes good!

Manager is very responsibility person, he takes action if we have any issue or any problem of house. Thank you!

Allison is the best sales consultant ever. If you’re looking to buy a home, please ask for her. She truly cares about you, and she is willing to help with anything she can; I appreciate her the most! Thank you, Allison, for all you do.

I would never again trust a KHOV home, the build quality is poor, the home is seeing so many issues, and in general the neighborhood consensus matches my issues.

From the initial phone inquiry with Bill, we were immediately impressed with high level professionalism that really set the bar. Bill was incredibly personable, knowledgable, and communicative throughout the whole process well after our close. Both the finance team- Andrew and Lorraine and title team - Karen and Christine were incredibly professional and responsive. The walkthroughs with Jimmy and Pete were thorough and we really appreciated how everything was so well labeled to make things easy for move-in. Our initial walkthrough with Jimmy was also very professional and thorough.

Bo was great! Extremely helpful and patient with our many questions. He made a really wonderful experience for us, especially being first time homebuyers. We have also had good service post closing in fixing warranty items.

The house is well built for track type build - they have a lot of detail in their builds. Their plans are good for older folks like us as well as first home buyers. The use of K. Hovnanian Mortgage was relatively easy as compared to other mortgages I have taken in the past. I would buy another KHov home. Nice job KHov all around....