K. Hovnanian® Homes Reviews

I love the neighborhood of the home and the customer service was great. Thewas completed as scheduled for closing

I love my house, you need to see it,it's just perfect.

very easy process from sales to the construction mgr team , very attentive and helpful throughout

We appreciated how quickly they closed with us. However, the quality of the materials they used were poor. They had a pipe in the basement which had been broken and they failed to fix it even though they had written "broken pipe" on the pipe. Products they use are cheap and the paint has been an issue. They will not provide you with any paint sample or a touch up kit. There is no move in welcome package. The toilet seat broke only a few weeks after moving int so we had to fix that. They are very flimsy and slip around easily. The sales people requested good reviews which we found unprofessional. Things seem very unorganized. ... More

The home and community design are excellent

Great people like Tiffany also Tiffany co-worked and Cisco builder manger what a great group.

The entire sales staff especially Kelly were amazing through the entire process.

Great work overall and decent pricing but some of the work felt rushed.

As a first-time home buyer, the experience was with ease. Everyone that played hand into this experience for me, and my family was very helpful. Everyone that we came in contact with help with all questions we had. I would like to say thank you for your help to all the K. Hov Employees.

Love the home happy I chose khov

The whole purchase process was seamless and fast. The builder is also very easy to work with and they address any concerns or issues immediately. Being this community is still under the construction process the builder keeps everyone in the community up to date on the continuous features being made to the community. The location is great as well as it is secluded yet close to shopping and access to the highway within 5 minutes or less. I am looking forward to seeing the finished results of this community.

I was impressed and pleased with the quick responses to my concerns. I am looking forward to continued quick responses

The sales reps Kelly and Steven made the home buying experience exceptional. They both were helpful and always gave honest and helpful information through the entire process. I would recommend Khovnanian homes and communities to my friends and family. My children and I love our new home.

The builder hires people that don’t care about your home. They do not pay attention to plan details - placement of electrical outlets; deck door placed incorrectly; light switches reversed, etc. Trash left in walls, which we removed; profanity written on front door trim; damaged railings; no sanding of trim. They use standard/ basic systems for the cost of the home- example: well/ septic system - low water pressure; using sand as the base for landscaping. I could go on.

After sales support is not very good. I had tile from roof fall down into back yard, electrical outlets not working, master bedroom electric lights do or work unless you turn on bathroom lights. It Olga’s taken 4-5 weeks to even acknowledge these issues and they are still being scheduled

our experience with the construction team was wonderful

Customer service, communication, and professionalism

Both Heather and Gabriel were extremely responsive during the purchase of our home. They delivered a professional demeanor when asked questions on specific items within the home.

How smoothly everything went! From the interior design appointment to The solar appointment everything went seamlessly smooth. Also, your onsite real estate, Paula, was awesome and super helpful! God bless you and your crew at KHov

The entire team at McCartney Ranch was a pleasure to work with during the build. Trisha, Hector, Marcus and Todd kept us updated weekly. They also delivered as perfect a home as possible especially with today's material and labor constraints the construction industry is facing.

Agent and builder rep are very helpful throughout the purchase process

This was by far was the best decision I could have made! K Hovanian homes are simply beautiful! KHOV mortgage is the best!

Everything and everyone was a professional. After shopping around with other home builders, we noticed right away that K. Hovanian builders are far more superior in style and quality.

Everyone from the K.Hovanian team is great! I want to thank Shari (sales) for her great help and communication Kade the building manager gives detailed updates every week and answering all questions immediately. And Ms. Jodie from Mortgage was so wonderful to work with!!!she made the loan process so smooth for us. I would recommend K.Hovanian to everybody! Thanks again for the whole team!

My builder was efficient and always prompt with responses. Everything was done in a timely manner.