K. Hovnanian® Homes Reviews

Very good experience from the very beginning of the process to buy our new house. The sales consultant, Kathy, was amazing. She worked with us to get exactly what we wanted and needed. We would have not buy our house if it was not for Kathy's amazing help and assistance. The quality of the homes built is very good, we choose KHovnanian because we had already built our previous house with them in another subdivision and were so very happy with it that decided to build another one with them again in another part of town. The entire building experience was phenomenal, Nick, the construction manager assisted us through out the entire construction, he went the extra mile for us until the end. We have nothing but good things to say about Khovnanian homes and staff. We trust Khovnanian because they have proven to be great home builders with an impressive group of employees. ... More

Scott, Scott, and Rose were amazing throughout the whole purchasing journey. Scott #1 met with us multiple times to take progression photos. Scott #2 was always smiling and helpful, and Rose helped us from beginning to end with the purchase. She'd call once a week to encourage us. We love our new KHOV home! We have no issues! It is comfortable, efficient, and comfortable. We have never bought a new home. We have always bought older homes. Thank you, KHOV. The only reason for four stars on quality is some of the counters, bathtubs, and toilets chip pretty easily. It isn't a huge issue, but it moves it from a five to a four. The craftsmanship is exceptional for a track home!!! ... More

My wife and I met Carlos at pre-Sheetrock stage. He was very professional and easy to work with. He took his time to understand our needs and walk through each question we had during the completion of our home. He was very approachable and reachable each time we had a question and/or identified areas needing attention. His knowledge and expertise on the construction, technical topics and building codes of the home was very welcoming as a home buyer. My wife and I have purchased several homes over the years (custom and pre-builds) and the KHOV experience with Carlos as our Home/ Project Building Manager was the most pleasurable and satisfying experiencing in completing our home purchase. Thanks Carlos for the great experience. ... More

GREAT EXPERIANCE, CONNIE JODY AND JUSTIN HAVE BEEN AMAZING..HIGHLY RECOMMEND

The builders are excellent in communication, responding to my issues. They strive to help you to get your dream house. I was the first time home buyer. Hence, I have many concerns and worries. They were very patient and detailed in answering my questions.

My family loves our home, Dustin who sols us the home was amazing always checking in and even after closing makes himself available to answer questions for us. Jason our builder was the best, he sent regular updates with pictures and allowed us to do walk throughs. We highly recommend K.Havnanian

The starting part went great, Kristina was awesome and responsive. Carson was great too! First walk through went well, the second walk through we noticed some things needed to still be done. Closing was great. After 1 night in my house, I started having problems with the light/fans in both rooms. Which has been an ongoing issue still. Also had an insect issue from the first day, they were coming in from areas that were not fully chalked. Thought Laurie from warranty has been helping with the lights, I wished the lights would not have been an issue.

My lawn was 3/4 dead and it wasn’t fixed

Workmanship was a 5 however the materials that they are a 3.5

I don't like my chandelier Ace smart thermostat Cheap door knob

Andy has been great. We have had a couple minor issues and Andy and his crew took care of it. Awesome! A++++

The process from start to finish was educational. Picking out what features we wanted was fun. The end results were beautiful.

We recently had the pleasure of purchasing a home, at Liberty West in Georgetown DE. We couldn’t be happier with the entire process. From start to finish, the experience was seamless and enjoyable. The sales representative Rob I worked with was incredibly knowledgeable and attentive. He took the time to understand our needs and preferences, guiding us through every step with expertise. His dedication to finding the perfect home for me was evident, and we felt supported throughout the process. When it came to finding the right home, the options presented were what we were looking for. We never felt rushed or pressured, and I appreciated the honest feedback on each home we viewed. The closing process was handled with the utmost professionalism. All the necessary paperwork was prepared in advance, and the final steps were completed without issues. I felt confident and well-prepared, thanks to the thorough guidance provided by both Rob and the lender. Buying a home can be a painful process, but my experience was nothing short of fantastic. The team I worked with made it a smooth, stress-free, and easy process. We are now settled into our home, and I couldn’t be more grateful for their exceptional service. We have had a couple of small issues, however, our construction manager Guiseppie is fast to respond and rectify, we and our neighbors are all happy he is always looking out for us and the overall community. If you are looking to buy a home, I highly recommend working with this team. Their expertise, dedication, and genuine care for their clients make them the best choice for a positive experience. ... More

Sales process was efficient/quick and Joshua the sales agent is very knowledgable and responsive during the sales process. Eli, the construction head was key in my purchase decision as well - he was available to help answer questions quickly. After the sale, Howard in Customer Service has been great.

Overall we had a great experience working with the Khov team. They were responsive to requests and changes when they were needed. We would definitely work with them again.

Absolutely hassle free buying experience.

Monica and Dominic were great to work with. When issues came up both of them handled each problem to our satisfaction. Nothing is perfect when building a home. But we are very satisfied building our home with KHOV and would recommend them to are friends and family.

K. Hovnanian made the home buying process easy for us. As with any large project, nothing ever goes perfectly but thankfully all issues pointed out during the walk throughs were relatively minor and they were quickly addressed and/or corrected by the time we moved in. Since we've moved in we've encountered a few other issues which we've communicated to our service manager and he's been very responsive to our concerns. As for the 4 star rating on the quality of workmanship and materials, I'd say 90% of the work done was great, but there were a few instances of finishing touches which could have been better such as the painting detail around the stair railings. Again, mostly minor things, but still somewhat important for a home at this price point. As for the 4 star rating for the value for the price paid, it's mainly an opinion on my part for what I believe to be inflated home prices due to the economy/market, but it is very much in line with current prices for similar homes in this particular area. All that being said, we love our home and our neighborhood. If we ever move again, we will definitely be looking to build with K. Hovnanian again. ... More

Generally responsiveness to issues is great but recently our garage door has been malfunctioning and it’s been a few weeks and still no one has come to address it and we have to reach out several times. We get unsatisfactory replies and no follow through with the warranty person. Lastly the entrance to our community has dead landscaping which doesn’t set the right tone for our subdivision. We have mentioned this as well with no addressing of the issue.

We have been very happy with the home builder and especially Felix. He is very responsive to issues and is very customer satisfaction driven.

Kevin and Jasmine were wonderful to work with!

I purchased the home in April, pretty much virtually since my primary home is in the Northeast. My daughter and son-in-law who live in Phoenix visited the model and gave the thumbs up. The home is lovely for me and my husband as a second home. Getting items on the punch list addressed was a little rocky at first so I complained to Khov corporate office. Almost immediately, the warranty manager, Josh, came to the rescue and had all the items addressed at my next visit to the home. Everything turned out perfectly well. The garage service door looks like it was picked up from a junk yard and will be replaced at my next visit to AZ. All in all the home suits our needs as a second home and is perfect for that. My only issue, and this is my fault, is that the neighborhood once you leave the development looks very industrial. But in riding around AZ, it appears that there are many neighborhoods built in the middle of industrial zones. I might not have bought this home had I visited in person before buying. The big plus is that I am only 30 min. from my daughter and I only wanted new construction. ... More

Susan in the sales office was great to work with. Very helpful and friendly. I never felt pushed by her as some people in sales can be. As for craftsmanship, there are things that I have found. My walls have rounded corners. One is dented and it is not easily fixable. I find scratches and dings on doors. I know they were there prior to moving in because they are painted over. Paint splatters on windows. Caulking higher on window frames then it should be. All little things that the contractor and whoever else inspects work should catch. It's workers being sloppy.

From start to finish K Hovanian made it simple and pain-free.

From the initial purchase to final move in, our purchase went without a hitch. Though not perfect, of course, the quality and value of our home has been very good. The builder’s team on the construction side just before and immediately after we moved in, was conscientious and helpful. We have been in our home for a short time, and, while we have a list of items that need attention, some have already been addressed in a decent timeframe.