K. Hovnanian® Homes Reviews

Excellent and nice home you wouldn't be disappointed

Overall Good Experience with K. Hovnanian Homes!

I’m happy with my Home and would recommend KHOV to anyone. Garrett their construction manager is amazing, he was great and honestly he is the main reason why I would recommend them.

Very attentive to any issues that I had and took care of them fairly quick.

This builder should be ashamed to put his name on this property. This property is uninhabitable. It is disgusting that this company and it’s employees would deliver a product such as the one I purchased to anyone.

It was an absolute nightmare. I wanted to call it off 5x. The process is very stressful and complicated. I wasn’t even sure the was gonna close on the schedule date. 2am the morning of the closing is when I was notified “We are good to go”

Overall KHOV is a good builder

Wonderful Builder!!! Shelby was great

This is our second home and we don’t live nearby so having a great sales person to help us with questions and send photos along the way was so nice and helpful!

The best experience was having Carl as our builder! He was helpful, understanding and trustworthy. He was always available for us to reach him!

What stood out for me at K Hov was the sales team and how helpful and responsive they were! My sales rep Elizabeth made the overall experience so enjoyable as she was never pushy and provided us with all the information and resources we needed to make our decision. She kept us informed the whole way through on the progress of our home and anything she needed from us along the way. All departments from Sales, Lending, to the Project Management team were extremely friendly and did what they said they would do throughout the process. The home was delivered on time which was no easy feat during Covid and all the supply chain issues. I would purchase from K Hov again for sure. ... More

Very responsive. Keeps to schedule. Everything is documented. Delivered on time despite challenging economic times.

Work of sub-contractors was sub par and became apparent after move in (paint dripped on carpet, grout missing in spots in bathroom, irrigation not properly installed, etc.) I know times are challenging in building currently, but for the price we paid for our home we feel a little cheated. Our close date got moved several times due to issues with labor, I guessed we figured the labor would be worth it but it wasn’t in the end. Communication was also lacking during the build process.

It was a good experience

You guys give good service, very good and trustworthy.

Lack of pride the staff at KHOV took in the brand I constantly had to remind them this is their brand and should have more pride. I mentioned that when viewing my home 1 week prior to the final walkthrough there was a bottle of urine in the master closet and the toilet looked so horrific I almost lost my lunch. I pointed out lack of quality in craftsmanship during the walkthrough obvious fixtures that were put in and not even straight and clearly visible to everyone who bothered to look at the work. In my master bathroom the shower seat was not straight had gaps between the wall. I feel KHOV does NO quality control. My home the stairs to the attic did not close I was told it would be corrected prior to close. It took 46 days to get this repaired after several calls filling out service orders and it became a comedy routine of let's try this or that and my personal favorite was bringing a tool over and asking me to see if I could get it to work. On the day I closed I got to my home so excited to put the key in the door and enter my home. Well that was another fail with a list of many. They changed the locks, but forgot to check to see if the keys they gave me worked on the door. Again basic quality control and common sense. I had always heard that KHOV was a brand you could trust I have not found that to be the case. Kitchen draws so misaligned they did not close correctly, half painted trim, missed paint on the walls and an overall lack of concern for the buyer. I originally thought it was a discrimination issue, but after hearing from other people in the neighborhood and reviewing each issue I came to the conclusion this is the way they conduct business. My advice if you are weighing options between a KHOV home and another builder go with the OTHER Builder. ... More

Great value for the price paid... and great support too from the sales representative!

I really like the quality tile, flooring, fixtures, etc. available with the included smart home features. The house is well made, but the finishing was a bit underwhelming. Some door handles were installed crooked, door frames and baseboards were rough in some places and did not present a 'polished' finish. Patched sections of the ceilings and walls (from damage during construction,which is common) didn't look new even after a second pass. Early warranty claim was resolved, but required us to follow up weekly for updates. Overall, we really like the home and were pleased with the timeline during a period with significant supply-chain challenges. I would like to see KHov focus a bit more on high quality finishing-work, this is what a buyer is really going to notice. ... More

The buying process with K.Hovnanian was straightforward. The Sales Team was attentive throughout the entire process and the Design Team followed through with all our desired options. We received weekly updates during each build phase. The Build Team was able to address a majority of the home's cosmetic punch-out list. They gave a thorough walkthrough of the home's systems and provided tips for us down the line for home maintenance. Things began to stumble towards the tail end of the transaction. A lack of communication between The K.Hov Teams caused confusion during site visits. The Home was not clean for our Gold Key Orientation and we did not see the final state till closing day. It's been over a month since we've closed and we have not received trash or recycling bins. Our latest affair was a potential plumbing issue. There was a vinegar-like odor in our basement which was causing us to cough. It took over a week to get a plumber onsite for a suspected water leak. No water leak was found but rotting food was uncovered behind a wall near our drainage pipe. The Home is beautiful and in a great location but major issues slipped through quality checks. ... More

It was a great experience! The team kept us informed about the progress on a weekly basis. If we ever had a question it was promptly answered by a sales representative. Highly recommend Hovnanian to anyone who is looking for a new home.

I loved every minute of the process. Monique is amazing and I really appreciated her. She kept in touch the entire time for the loan process with updates. Even after a few weeks of my move in she checked in. Also my builder Mike, is awesome. He has kept in touch with me about any questions I've had and when I already had issues arise he was at the house doing what he could to get everything fixed. I appreciate him so much for his intensity when it comes to making sure the house was A1. Thank you so much for the both of them being as wonderful and helpful as they are.

Building with K Hov has been a pleasure! From sales all the way to management. Marleen was amazing and got us into exactly what we wanted. Keith was spectacular! Working with him from day 1 to finish he did a perfect job. Explained every step to us and updated us with weekly updates. 5 stars ⭐️

Our sales person, Elizabeth, had THE BEST customer service attitude of anyone we've ever worked with. She sent pictures and videos of the progress regularly, she was super responsive to our questions, helped us as we navigated some ADA needs that we had, and really was an outstanding face to your company!! We recently built a custom home and didn't have this level of service. She is a true asset to your company!!

Entire team was great to work with. Smooth process using Khov lender. We love our home.

Great first time home buying experience from selection to move in day!