K. Hovnanian® Homes Reviews

Amazing job done by Danielle, good communication throughout the process. And thankful for everyone that delivered and made the closing so easy.

Samuel was very responsive and attentive to requests although some contractors did not do a good job like the vinyl upgraded floor. Samuel and Adrian did a great job overall. We closed on November 30,2021 under pressure from Manager Mike that told vinyl floor contractor not to fix the whole floor properly as there was no time or spare materials to fix it on time and they did not want to delay the closing a few days. I consider that not a good practice as now we moved in and need to let the contractor come and fix the floor while we live in the home. I would recommend that Mike does not pressure clients to close on the home when the floor is not ready or fixed properly just to close. KHOV had 8 months to build the house including the floor and everything was ready except the floor. We sent emails and reported the issue since the day we saw the floor problems (two weeks before closing and this was never resolved properly before closing. We were under the impression the vinyl flooring was going to be snap and lock boards with vinyl but instead it is the cheap thin version that you glue to the floor. ... More

I have worked with this home builder in Florida, and they are very personable and very courteous. Great team.

Started the process of buying this house in July 2020 did not settle until November 2021. The global pandemic along with supply chain and labor issues were significant factors for our late close. Our initial superintendent left the company and our house was neglected and not worked on for months as homes around ours were completed and closing. We traveled to Delaware every weekend to address these issues as other homes around us began to close rapidly. Shoddy foundation and interior finish work held up our close as we refused to settle until major issues were fixed. If we had not been proactive with our house, it would probably not be finished today. Stay on top of your superintendent and his boss to complete your home .Our advice is to address all issues and refuse to settle until your home is completely acceptable to you. Hire an outside inspector prior to settlement who can help uncover any issues that need to be addressed. Do not get pressured into settling on your home until it is perfect - you will then get in line with all the other homeowners in this development who are waiting to have their punch lists completed. ... More

That is a basic home to buy for to much money. A lot of missing touch ups that need to be correct before letting the buyer move in

Contractors did minimum work to get the job done. The designs are nice. Be over the top on checking in on your house. Even after you are things will still not be done correctly. Communication will not be great either.

Great quality and trustworthy environment

My experience with KHovnanian builder was spectacular. Staff and managers are so helpful when it comes to status update of your house. Even before and after you close your house. They are still there to help you with anything that you request.

Leslye in sales was truly amazing from start to finish. The design team was professional and helpful. Scott, Aaron, and John answered every question we had and then some. Anything we needed touched up before closing was done quickly and efficiently. We had a great experience and love our new home!

Customer service was 100/10. Yes, 100 out of 10. Everybody was so pleasant, helpful, and awesome!

It was a great experience. Great people and we’re happy to be here

Thank goodness for Alan texting me every week, or I would have gone crazy.

They do a very good job building the homes, they can do a better job in the master bathroom, I feel like it should stand out a lot better than the other bathrooms. Am still waiting on my garage door to come, it shouldn't take this long to get a door.

From the moment that we signed the papers to the day we moved in, everything went smoothly and according to schedule. Jeremy was great and kept us informed of the progress. The house is beautiful! We love everything about it and are so happy that we made the decision to build with K Hov!

Everything from purchasing to building to living in our new home was an easy and exiting process thanks to K.Hov. Lacey our sales consultant was extremely helpful and made sure we got the house we always wanted. She was just as excited as we were every step of the way and sent us updates regularly. By the end of the process Lacey became like another family member that we got to share exciting updates with. Argelio our builder was also great! He would send us regular updates of our home and made sure that all of our concerns and questions were addressed. Thank you K.Hov for making this an easy and exciting transition time to our new home!! ... More

You can count on dealing with professionals every step of the way.

It was a great experience for us!

Appliances have scratches. The garage and some areas in the house are not clean and not appearing to be a brand new house. Window frames are dirty due to mud. Carpet is not clean in some areas due to stains of mud. Many other minor issues. Overall it was a good experience.

Thank you Brandi, Jon and Christian for your care and support in building our beautiful home. I will definitely recommend KHOV if you're looking to build or buy a new house.

Appreciate and take care your home and any thing you get

The staff was very unresponsive.

I like this house as location wise

KHOV sales and design center are not concerned with the best interest of the buyer, and you need to ensure all discussions are in writing. Truthfully I would not have purchased from this builder knowing what I do now, and the dishonesty that is plagued throughout the process.

Overall it was a great experience and we love our new home. It took a bit longer than we had anticipated and felt like things were rushed at the end to get us in.

An excellent and prompt communications with Jared (Sales Consultant) have made a huge difference and very positive experience. He has provided an amazing customer service. Jared made the entire process, from initial purchase to final move-in very easy. We got detail weekly video updates. We were moving from a different state and were not able to see anything in-person. Jared had promptly addressed all our inquiries and sent proofs (pictures). K. Hovnanian builder's team has done a great job and we moved on-time with NO issues.