K. Hovnanian® Homes Reviews

Generally responsiveness to issues is great but recently our garage door has been malfunctioning and it’s been a few weeks and still no one has come to address it and we have to reach out several times. We get unsatisfactory replies and no follow through with the warranty person. Lastly the entrance to our community has dead landscaping which doesn’t set the right tone for our subdivision. We have mentioned this as well with no addressing of the issue.

Susan in the sales office was great to work with. Very helpful and friendly. I never felt pushed by her as some people in sales can be. As for craftsmanship, there are things that I have found. My walls have rounded corners. One is dented and it is not easily fixable. I find scratches and dings on doors. I know they were there prior to moving in because they are painted over. Paint splatters on windows. Caulking higher on window frames then it should be. All little things that the contractor and whoever else inspects work should catch. It's workers being sloppy.

From start to finish K Hovanian made it simple and pain-free.

From the initial purchase to final move in, our purchase went without a hitch. Though not perfect, of course, the quality and value of our home has been very good. The builder’s team on the construction side just before and immediately after we moved in, was conscientious and helpful. We have been in our home for a short time, and, while we have a list of items that need attention, some have already been addressed in a decent timeframe.

First and foremost, I want to commend Joshua, Eli and Howard for their outstanding support throughout the entire journey. They are patient, attentive, and always available to address my questions and concerns, which I greatly appreciated. Additionally, their dedication to customer service is evident in every interaction. Whether it was promptly returning calls, coordinating service, or guiding us through specific questions in our home, everyone we encounter demonstrates a high level of expertise and a sincere desire to make this experience positive for me. The attention to detail and personalized approach truly sets them apart. Even after closing, the follow-up has been thoughtful and thorough, ensuring that everything continues to exceed our expectations. ... More

Upon visiting the site, I prepared for the customer service to bad as when I visit others. But to my surprise I was greated with such positive energy from April and her team, they made me feel at home. The process was easy and they worked with till the closing. It went so smooth and fast I am still in shock. Closing was less then 3 weeks. Needless to say, we are glad to be a part of the community.

The builder here was great... He was responsive and informative. He listened to my concerns and did everything he could with-in his boundaries.

We are very pleased with our K.Hovnanian home. There are some issues that need to be addressed but they’re minor. Everyone we have worked with has been very helpful and easy to get ahold of.

Both Kade and Lisa were very helpful throughout our building process and always addressed our questions promptly. Both are great assets to KHov.

The entire KHov team was outstanding. Responsiveness, detailed, and trustworthy. I would recommend this house buying experience to anyone interested in a hustle free property acquisition process.

My Home buying experience was professional, seamless and it exceeded my expectations. I have and will continue to refer my friends, associates and customers to buy Homes from KHov. Thanks for a great experience.

House was completed earlier than promised and we were kept apprised of progress every step of the way.

customer service was exceptional and responsive. They orchestrated having us move in on time which was crucial

I would like to specially commend Paul for his help throughout the sales process. Construction team members Victor and Eric were very helpful. Also a callout to Matthew from Khov mortgage team, for overall responsiveness during the loan process.

Home buying went well home is mostly well designed, appliances are great. Have a few cosmetic issues, outside traffic noise is a little loud. Overall the property was worth purchasing.

Excellent sales team to support throughout the journey..

Overall, the experience went well and we are very happy with the end result. Nick was great, answering any questions we had in the initial selection process. The construction manager Tom was very patient and quick to respond to any questions or concerns that we had during the build process.

All the people involved were very responsive. We have built 12 homes with different builders and this staff was one of the best!

The builder up holds his word on corrective action. Building flaws are inherent in all builders as the nature of the business is. But all in all they were diligent in all issues. Cosmetics, building structure, Supply chain issues of the past. A builder who can weather what these times can throw at the them. Quality.

Jackie and Daniel were extremely helpful.

very helpful and quick to response.

Jeff was very attentive to my needs and very professional.

Overall it was a great experience, now that I have been here a couple of months I worry about a couple of small things I thought were insignificant in the beginning. My smoke detectors were bad, I have pulled them down but am not not protected. My fence is flimsy and I don’t feel It’s safe for my dog, I have to build it up. and last I have a sticking pantry door. All minor things but know it will concern me or cause issues in future.

The overall process was very streamlined compared to other builders we’ve worked with. From the Sales Team to the mortgage group, the options coordinators and project construction managers each made the success of the process effortless.

Very pleased with our Khovanian sales rep Sean Kilroy- he did a great job!