K. Hovnanian® Homes Reviews

Hovnanian sales and build team were knowledgeable, helpful and timely with thorough responses. The workmanship lacked quality control resulting in far too much rework. The schedule seemed aggressive exacerbating the workmanship issues and leaving too many punch list items after moving in. The warranty and build team were responsive to the issues somewhat mitigating the frustration.

While the process was easy and quick, i moved in to a variety of issues in workmanship and a lack of being detailed oriented. Issues with paint where it shouldn’t be and not where it should, holes, misaligned cabinetry, big dents in the garage door, a broken garbage disposal, to name a few.

The website is misleading. You do not get the things you see on the website.

Loved the whole buying experience with K Hovnanian. Would definitely recommend!

It was my first time buying a house and everyone at KHovnanian made the process so smooth and easy! Ashley and Jesse were great help!

We really looked forward to moving in and enjoying all the amenities this house had to offer but from our closing date being delayed multiple times to a walk through of which there were multiple glaring issues, our experience with khov was extremely poor and utterly disappointing. We at every experienced with new build home buying, and this was by far the worst in every way possible. They tried to convince us to close on the home when it wasn’t even in livable condition, and after the most upsetting walk through, a second walk through, and yet another delayed move-in date these are the issues that followed: water leaking from the master bath tub, which lead to water damage on the kitchen floor, and a hole in the ceiling of a brand new home to fix the problem, and also no hot water in the bathtub. We could go on and on about all the issues we incurred through this home buying process. The bottom line is, it was the most frustrating home buying process we have ever had to experience. ... More

Crystal was outstanding from beginning to key. Dave, Geoffrey, and crew were absolutely amazing and great to work with. Very responsive to any issues that we had, and very knowledgeable of the process. Thank you Khov team! We appreciate you all making our very first home purchasing experience a great one!

Overall we are very pleased with our experience and love our new home.

Shane and Ben were extremely helpful during the entire process. Shane spent time with us before we went to the design center, which made us feel prepared to make our selection while keeping us within our budget! Ben updated us every week with pictures and kept us inform even though we did not live in Phoenix at the time. We have had such an amazing experience! Thank you Shane and Ben for your eagerness to provide us with such an awesome home buying experience.

Very nice open concept. But can do a better job and the outside look.

Everyone was very helpful throughout the process and handled all our questions and issues promptly.

An excellent job was done especially considering all of the hurdles created by supply chain issues surrounding the current economy. Very well done. Very personal and professional.

Very good crew members that listen and followed up with me ASAP. Thank you

Our experience with KHOV was everything we expected it to be. Everyone was very responsive to our needs and changes we had through the process of the building of our home.

Start to finish we knew where we were in the process. The entire team worked together and were responsive to our questions. Love the quality of our home!

Good homes Less choices to select Finishing is not great

The sales team and wrap up team were great. The financing experiment was brutal.

Worst first time homebuying experience for my family.

My initial contact person with the builder was very responsive to calls and texts and walking me through the process. When I actually got into the home, I was instructed to send emails to the identified email address. I got an auto reply that someone would get back to me within 48 hours. Weeks went by without me hearing from anyone. I saw one of the building managers around working on the neighbor's home and he handled some things personally for me. that was helpful. So, overall, the system has some gaps that need to be addressed; however, there were several individuals within the company that helped make things smooth for me. I would definitely recommend this builder to someone who was looking to purchase. ... More

I really appreciated how transparent our Project Manager (Alex) was throughout the process.

Working with K.Hovnanian was like working with family. Everything right from the sales, to build, move and the post-move was phenomenal. I truly enjoyed the whole home-building experience and look forward to many years in our new beautiful home. Thank You, Team KHoV.

Sales rep & site manager were very helpful along the way. They made the journey very easy & exciting.

It was a wonderful experience buying my home through k.hov

Other than delays it was a seemless process. Would absolutely recommend.

Had a great experience buying our second home from khov.