K. Hovnanian® Homes Reviews

I would not recommend K.Hov. They make promises that aren't delivered and the quality of workmanship is lacking. We waited 16 months for a cookie cutter home that should have taken 4 months. The quality of work was beyond disappointing. Even after closing, there are many punch list items that have not been delivered.

As an overall experience K-Hovnanian homes is extremely trustworthy. I have built many commercial projects and this home was one of the most reliable builder I have worked with. The construction supervisor did what he said he would and the company handled a major issue with a retaining wall without question. The house is tight and very comfortable.

We had a great experience dealing with our KHOV sales rep Joey. He answered all of our many questions quickly and kindly. We also really liked our builder Matt G. who went above and beyond in answering questions, providing information on our home, and solving any and all minor construction issues. Joey and Matt provided amazing customer service to our family.

Every single person that I had contact with from K.Hov went above and beyond. My overall experience was excellent. Dave H. Sales Manager at Autumn Ridge was so amazing he answered all of my questions, was incredibly responsive and just went above and beyond. Jamie and Michele my mortgage broker and loan processor walked me through the entire qualifying process. They were so helpful! Colin the builder was great to work with, he was so accommodating with adjustments needed. He was very responsive and even recommended a landscaper! Overall I am very happy with the buying/building process and my beautiful new home! ... More

This was an amazing experience. The seller for K-hovnanian-homes was exceptional and cared for our wants and needs, as well as the contractor supervisor.

We bought our home sight unseen, moving from out of state. The pictures looked nice and they gave us updates throughout the building process, but when we arrived we were sad to see the terrible lack of craftsmanship in almost every aspect of the home. Cheapest parts they can possibly use everywhere. Cheapest paint I’ve ever seen and nearly no wall texture, with no option to pay for better quality paint in the build. Cracked grout and caulk all over the place. Sod directly over boulders and rocks no topsoil and a hill behind the home where we were told it would be a flat lot, making over half the backyard unusable. For the price you’re paying, this is not value for money. If buying from out of the area, at least make a trip to visit the model home first because even in there you can see the poor quality of materials they use. Once they get that $40K earnest money, there’s not much you can do except sit back and watch them build you a substandard house. Overall very sad experience for our family. The home is beautifully designed, but poorly executed. ... More

Overall, the builder and home buying experience was great. We hit some snags due to the pandemic, but we made it through and I'm home! I have only had a couple of minor maintenance issues that were addressed immediately. An awesome team on the ground here. Many thanks for creating my beautiful forever home!

Good and safe place five star

This is my 5th time dealing with Khov . The staff is absolutely amazing. Shea Sparky Mariana from Khov Orlando are amazing people. You can close your eyes and do business with them all day long.

They rush you to settlement with open promises and never complete a task. They never show up for follow up appointments. There is no excuse for poor customer service. Totally under staffed but they keep starting new houses but never finish the others.

Love my new home. Only thing wrong that I came across was that the color of my house wasn't what I chose, which is upsetting. Also they never showed me proof of what I chose in the 1st place. My guess is the sales person put in my information wrong. So I'm stuck with what I have. Otherwise the house is up to what I expected it to be. Closing and getting everything together wasn't fun. No communication whatsoever until the very last minute, which as a 1st time homebuyer I thought was a nightmare. Would I buy from them again, yes I would. As for my experience I would say get all ur paperwork and make sure it matches at the final walk-thru ... More

Having never purchased a model home before it was a little different. As far as the house goes, the quality of materials and quality of construction met or exceeded our expectations.

My problem was an unfortunate lack of reality between when the house was supposed to be done and when it was actually done. 3 weeks in a hotel with a dog isn’t anyone’s idea of fun, especially not the dog.

Attention to details are lacking. We didn’t get the attention and service that we should have gotten from the initial sales team. We would have appreciated more attention to detail and flexibility on K Hov part. Later on we did get the attention we needed. Only after we had to call time and time again.

Through all the different facets of building, KHov has been the greatest! Everyone I have worked with in their different expertise, has been caring, listened to my needs & took care of the situation. And, they did it with a "smile!" I love my new home.

very sloppy workmanship, paint splatters and debris left for the owner to clean up ultimately the new site super Kenny worked hard to correct probably would not have been so bad if he had been there from day one

Project manager was very responsive. On a weekly basis he updated us on what had been completed and would would be completed in the upcoming week, keep us informed.

This builder is great, but the responsiveness on issues with this he home is not so good.

When I signed the contract, I was told it will be six months, but likely it will be done in five months. I wasn’t holding my breath and just wanted it to be done by the contract date. As time went by, I started to get nervous when I didn’t see any progress on the house. Instead of getting updates on when the frame walk, etc was going to be, I had to call and requested for that information. Even when the date was provided and was getting near, I didn’t see how that date was going to be met based on the process made. Again, when I inquired 2 weeks before the frame walk date if it was achievable, I was then told that there is a delay. I was given a new date and when I showed up, it was a partial walk, as all the things there were supposed to be done were not. Again, it got rescheduled by another week+. The new superintendent was switched to a new person that came from Lennar, Tim. He quickly took over the situation and became my point of contact. I was very pleased with the progressed made since his taking over and the communication received thereafter. ... More

This Builder was amazing, they made the process super easy and smooth, the people who were helping us through this did an amazing job taking care of us, answering emails, questions, and phone calls every step of the way. We love the home would highly recommend

The sales person and loan people are amazing!

Love my home, lots of great design features, but there have definitely been a fair amount of frustrations along the way. Would have preferred to see a model of my home, as I was surprised about some aspects since I could not see a finished product. Buying a new home and not being able to make modifications to pre-selections by the builder was not ideal. The entire process had been very rushed (except for the home completion, which took much longer than expected.) Some of the finish detail work on the home is somewhat lacking as well as the overall sales experience. The responsiveness and communication by the construction/warranty team has been amazing...the best part of the whole experience. ... More

Samuel and Lisa did a great job keeping me informed on every step

Great team from sales person to the actual people building the house. Would definitely buy another K Hov house again. Top Notch work done around the house

Here are some big criticisms from our build: How disrespectful the contractors are about using the toilets when working in the house… How disappointed we were with the amount of trash and debris was in the yard and house during the build The house was not adequately cleaned when we took possession of the house… really sad Really sad that the materials, lighting, fans… how cheap they are. Mass ordered and look cheap The brilliant home package is very disappointing. They haven’t even completed our house install yet