K. Hovnanian® Homes Reviews

Construction management was awful. No communication during process

Picking my home out made it seem customized just for me ! That’s how I knew it was a special moment !

Everyone from sales people to construction managers were all very helpful and efficient. Thank you to your whole team.

Limited choices in updates for price point of home, Poor quality of installation of cabinets, poor quality in outside stucco and paint of home. Water Softener blew gasket and flooded the garage with 3" of water within first 10 days of move in. Water damage to inside and garage sheetrock, epoxy flooring and baseboards. 18 days later still not repaired. I like the home very much however would not purchase if I had to do over again.

I experience several major issues throughout the build process. From lengthy delays due to the pandemic, which I do not blame the builder for, to shoddy work, laborers who don't seem to care about their work or the end result, to improper insulation of exterior walls, to home buyer having to point out multiple issues that builder ignored, to delays in getting corrections made, etc. The entire experience was less that ideal, and now after having taken delivery 2 months ago, I am still dealing with issues that were not corrected during final walkthrough.

Andrew and Terence were very responsive to our family needs and requests.

Very quick and reliable in service.Experience is being amazing from start to finish.

Reach out to me direct feedback… Thorough the process, we are so thankful for April and Addie!

During the process of building there is no process procedures in place to check the quality of work done by venders . I had to bring the defective workmanship to managment of K Hov Personnel and lake of get things done ,before the next step .most thing done just before or after closing .slow respond

Our sales associate Karen was wonderful! Paul, the construction supervisor, was very responsive and timely with any issues that we had with our home.

Finishing of the house is not satisfactory. The cabinet doors in my kitchen had to replaced multiple times.

Carl was great! He was extremely reliable and knowledgeable about everything! Some of the materials utilized could have been higher quality for the value.

Buying our house with K.Hov was a great process. Any questions we had were answered promptly. They kept us up-to-date with how our build was progressing and if there were any issues. I would highly recommend them to anyone looking to build their own home!

This process started out great. It was quick and painless. As we got into the build things started to go wrong time after time. Things such as our basement flooding 2 separate times due to errors made by the contractors. For us to then move in and still have a thick layer of mud/dust from the mud all over our basement. We had to fight to have the concrete replaced for our driveway because it was so rippled it would have been destroyed in a few short years. We had cracks on our step for our porch, which were still not fixed properly. We reached out to our building manager for a few simple things once the home closed, and have yet to have these items corrected. Our furnace wouldn’t turn on the first cold day of the season and we called the emergency line for them to tell us we had to wait multiple days for the heating company to come out and they’d call to have it scheduled, but when we called the company to follow up because we hadn’t heard from them 24 hrs later they said they heard nothing from KHovnanian to schedule them to come out. This process started great and ended with a bad taste in our mouth. Although we love our home, the process to get to here was more stressful then we expected. The many errors that occurred throughout the process were careless errors that could have been prevented with more attention to detail. Would we recommend your build to someone else? I wouldn’t say we wouldn’t because the home is much nicer then most local builders, but we will be sure to explain our struggles throughout this process. ... More

We have had prior experience with KHov in a different market here in Texas. The staff here have all been very helpful along the way. From Leonard and Iman at the sales office to Carlos the superintendent, all have been very nice and responsive. The different subs involved are simply here to get the job done in whatever way is efficient. It has not necessarily been skilled or appropriate. Paint and drywall were the worst. When the home buyer has to go through the home with blue tape, there is a problem. We spent too many hours doing someone else’s job in order to get it done properly. The AC will need additional adjustments in the coming months because we were dismissed prior to closing when we voiced our concerns. Arches and walls are crooked in many main areas of the house. This can’t be corrected now. And should have been addressed prior to finishing the drywall phase. The drainage swale adjacent to to the home is a small pond harboring mosquitoes. We understand this is a developer responsibility but KHov also owns the lot/home next door and holds some responsibility also. Carlos was very helpful in getting our fence straightened after a recent wind event just after we closed. But if the adjacent ground were more stable, there may not have been an issue. There was no issue on the other side of the yard. The house was allegedly cleaned prior to closing but it really wasn’t. We have had to clean all the toe kicks under the cabinets even though this was on a list prior to closing. Overall we love the home. But yes. The experience could have been better. ... More

Build quality is great and would recommend to friends/family.

Very responsive when Inquires was send it, disappointed regarding the multiple delays. But my overall experience was satisfactory

Process was so easy and fast! We were very excited for our new home!

Quality of the home is great and was on time as promised when purchased

Our home buying experience with K Hovnanian Homes was world class. Could not have asked for better builder experience. Mr. Gary and Ms. Shelby helped us make this home buying and building experience flawless. They are extremely knowledgeable, responsive and friendly for every matter that was presented before us. They truly made us have a great experience with our first home. Thank you so much again Ms. Shelby and Mr. Gary!!

Had a great overall experience

I love the house! All the people were super nice and friendly and made the experience nice. A good company starts with the people - I would refer K. Hovnanian to anyone who asks me.

Very informative, always professional, and responsive.

Builder is very professional & treating customer very neatly..only concern is finishing not proper.

I am impressed with Khovnian home selling process. This is my first home and it was comfortable all the way. Little hiccup at the end but nothing compared to the horror stories I heard. I will always refer friends and family. Excellent experience