K. Hovnanian® Homes Reviews

Finishing of the house is not satisfactory. The cabinet doors in my kitchen had to replaced multiple times.

Carl was great! He was extremely reliable and knowledgeable about everything! Some of the materials utilized could have been higher quality for the value.

Buying our house with K.Hov was a great process. Any questions we had were answered promptly. They kept us up-to-date with how our build was progressing and if there were any issues. I would highly recommend them to anyone looking to build their own home!

This process started out great. It was quick and painless. As we got into the build things started to go wrong time after time. Things such as our basement flooding 2 separate times due to errors made by the contractors. For us to then move in and still have a thick layer of mud/dust from the mud all over our basement. We had to fight to have the concrete replaced for our driveway because it was so rippled it would have been destroyed in a few short years. We had cracks on our step for our porch, which were still not fixed properly. We reached out to our building manager for a few simple things once the home closed, and have yet to have these items corrected. Our furnace wouldn’t turn on the first cold day of the season and we called the emergency line for them to tell us we had to wait multiple days for the heating company to come out and they’d call to have it scheduled, but when we called the company to follow up because we hadn’t heard from them 24 hrs later they said they heard nothing from KHovnanian to schedule them to come out. This process started great and ended with a bad taste in our mouth. Although we love our home, the process to get to here was more stressful then we expected. The many errors that occurred throughout the process were careless errors that could have been prevented with more attention to detail. Would we recommend your build to someone else? I wouldn’t say we wouldn’t because the home is much nicer then most local builders, but we will be sure to explain our struggles throughout this process. ... More

We have had prior experience with KHov in a different market here in Texas. The staff here have all been very helpful along the way. From Leonard and Iman at the sales office to Carlos the superintendent, all have been very nice and responsive. The different subs involved are simply here to get the job done in whatever way is efficient. It has not necessarily been skilled or appropriate. Paint and drywall were the worst. When the home buyer has to go through the home with blue tape, there is a problem. We spent too many hours doing someone else’s job in order to get it done properly. The AC will need additional adjustments in the coming months because we were dismissed prior to closing when we voiced our concerns. Arches and walls are crooked in many main areas of the house. This can’t be corrected now. And should have been addressed prior to finishing the drywall phase. The drainage swale adjacent to to the home is a small pond harboring mosquitoes. We understand this is a developer responsibility but KHov also owns the lot/home next door and holds some responsibility also. Carlos was very helpful in getting our fence straightened after a recent wind event just after we closed. But if the adjacent ground were more stable, there may not have been an issue. There was no issue on the other side of the yard. The house was allegedly cleaned prior to closing but it really wasn’t. We have had to clean all the toe kicks under the cabinets even though this was on a list prior to closing. Overall we love the home. But yes. The experience could have been better. ... More

Build quality is great and would recommend to friends/family.

Very responsive when Inquires was send it, disappointed regarding the multiple delays. But my overall experience was satisfactory

Process was so easy and fast! We were very excited for our new home!

Quality of the home is great and was on time as promised when purchased

Our home buying experience with K Hovnanian Homes was world class. Could not have asked for better builder experience. Mr. Gary and Ms. Shelby helped us make this home buying and building experience flawless. They are extremely knowledgeable, responsive and friendly for every matter that was presented before us. They truly made us have a great experience with our first home. Thank you so much again Ms. Shelby and Mr. Gary!!

Had a great overall experience

I love the house! All the people were super nice and friendly and made the experience nice. A good company starts with the people - I would refer K. Hovnanian to anyone who asks me.

Very informative, always professional, and responsive.

Builder is very professional & treating customer very neatly..only concern is finishing not proper.

I am impressed with Khovnian home selling process. This is my first home and it was comfortable all the way. Little hiccup at the end but nothing compared to the horror stories I heard. I will always refer friends and family. Excellent experience

Sales Department is great! John and Jen are great to work with.

The experience with the mortgage team was exceptional.

The overall experience is great. The account managers need to be more patient and less pushy. They need to engage, communicate and give options that are at their disposal. However their responsiveness was up to the mark.

Do not use their finance company. Quality of workmanship is terrible. Every door frame is in new home is damaged or chipped. Paint job for the whole house is the cheapest and worst out of the 4 houses we have owned. Multiple spots on the walls that were damaged were just painted over. To many issues to even list. The only reason they get one star is because of the kitchen. Best part of our new home. Over all I would recommend to look somewhere else if your looking for a new home.

On 9/28/2021 I closed a house in Alvin, TX. During the process, there were a lot of problems with the builder. I have emails where I started to point out details, he told me that I "didn't understand" and that "this is construction." I actually work in the industry, so I do understand. I stopped visiting during the construction of the house because I just got frustrated every time I went due to how dirty, and poorly coordinated it was being built. Before closing, they were supposed to fix the vinyl flooring but the vinyl subcontractor didn't even go, but he told me they did. I have pictures of how all the vinyl flooring is coming out due to poor glue applications, poor coordination, and lack of supervision. They went to "fix it", but a few days later they started coming out again. I requested ALL the vinyl flooring to be replaced. A GC's job is literally to manage risk and supervise, but the builder of my house told me he "couldn't supervise flooring" which is the poorest excuse I've ever heard, you just have to follow the same route they do, look through the windows, put a camera, etc. He constantly told me "remind" him of his own meetings with me. A client should not be reminding a builder of scheduled meetings. I am very unsatisfied, frustrated, and disappointed with myself for choosing K HOV as my builder. It took them like 3 weeks to coordinate a simple flooring issue. When they did fix the flooring they made a complete mess, couldn't even put back the barn doors correctly, screwed up the garage door, and I could keep going. As of 11/5, I haven't been able to move in. I will not be recommending K HOV to anyone, and this is the first and last time I will be building with K. HOV. NOT WORTH YOUR MONEY, you're basically paying $300K+ for a poorly coordinated, cheap material house. ... More

We had a great experience and love our home!

Our sales rep, Rick was great. We believe that he went above and beyond to help us with all the issues that arose during our new home build. With the restraints of some building materials, with the help of Rick, we were still able to close on our home on the original given date.

Our salesperson Gabbi was wonderful and responsive to our needs. Our GC was not as responsive and had excuse after excuse for the delays. Our friends went with a different builder and they broke ground in April and moved in a week before we did, we broke ground in February and closed on September 24 but purchased in November of 2020. We chose to have you paint our interior but the paint is very prone to smudges and stains, maybe give out other paint options.

Overall the experience was great. Diana, Brett, Josh and the entire crew were great to work with. Wish the craftsmen could have spent a little more time on the details i.e. ( misaligned showerhead in the masterbath, drips on the kitchen cabinet doors and a partially dead tree in the front yard) however they responded and resolved most things when requested in a speedy manner. For that, we are extremely happy with our new KHovnanian home.

Excellent selection for decent price. You can do alot with space given.