K. Hovnanian® Homes Reviews

We had really good homebuying experience overall. Eric and Heather helped us through buying and building processes. Eric is very active and involved builder. Really appreciate his hard work. Julie is now supporting us really well to resolve if any issues.

We had an extremely negative experience with KH including continual unexplained delays, poor quality of work (as even noted by the construction manager), poor communication or lack there of (including disingenuous representation of stating work was done (or would be) which was not), the inability to speak with a manager when initially requested, the delay of inspection and settlement due to not meeting work deadlines, and the disregard for the overall customer. We would not recommend KH to a future buyer. And still, after a more than a month in the property, with many outstanding issues, including serious ones, there has been no resolution to fix by KH. The only issue that has been fixed is a manufacturer's issue by GE (not KH). In conversations with neighbors, this seems to be the consistent experience. To paint our garage we had to hire a drywall repair person to fix the poor quality of work done by KH just to be able to paint. This development was not managed or constructed with the mission or commitment stated on your website. We would not recommend and in fact, would suggest other customers avoid KH. ... More

The whole crew, from sales to building, were great! Quick responses and step by step updates. This was our first time buying a new build and we couldn't be happier with choosing Khov!! Thanks guys!

We have an amazing home we are glad we went with KHOV homes.

Over all its good, but construction team and quality needs to be improved. As they are reluctant to answer and timely work.

Overall great experience that we would do again

The sales team and the building team were informative during the entire experience. I felt like I could have open communication and they reciprocated with everything I needed during the process.

Especially in these trying times from shortages of workers and supplies you need to have patience and understanding. We hit a couple bumps but everyone involved did what they could and everything was addressed and acknowledged.

We were in rentals for five months, very expensive.

I love my home for a great price. Our construction supervisor has been beyond helpful & responsive. I'm so happy that we chose K. Hovnanian Homes.

Scott was very responsive and helpful to the homebuying process. Kept us well-informed with all of the COVID-induced challenges to getting the home ready, and has come by after we moved in as well to check in.

Awful workmanship. The walls and windows are crooked and uneven. The cabinets and doors have chipped paint and scuff marks. Leftover grout on anywhere grout was used. Uneven light fixtures. Carpet already threading apart. Hole in my wall barely covered with some bad dry wall job and paint…ready to become a hole again. The list goes on and on…definitely NOT worth the price I paid. Contractors were quick to respond regarding my issues and said it would get taken care of but never heard from them again. Nice staff but that doesn’t do much for my overpriced disaster I now call home.

We purchased the model home in Glen Riddle and due to the unique nature of the property, it was difficult obtaining a mortgage through no fault of our own. The K Hovanian mortgage group failed to obtain a mortgage for us, but due to the determination of Mike K, our sales person, he was able to assist use with a mortgage company that could. We are very appreciative. We have yet to move into the property as is being used as the model with our permission.

Overall, Glen was great. He was very responsive to questions. However, extremely disappointment after closing to see problems with termites, appliances not working, toilets , shower not working, landscape plants, shrubs dying. Melissa in warranthy extremely good

Communication with us was great each step of the way. Was not originally planning to build new but very glad we did. Would recommend Khov to friends and family.

The process was so smooth. There were delays in the construction but the communication was always present.

the experience was very good, communication was excellent. the closing process was simple and the was finished on time

Great customer service. All concerned were very helpful throughout the entire build process as well as after move-in.

So far so good. We’ve had a few issues as expected with new build. Items are being addressed in a reasonable timeframe and professionally.

we enjoyed working with the sales and build team immensely.

My salesperson and project manager were always on top of things.

My experience is cabinet are falling off hinges almost had a serious accident in my house cabinet above fell off almost hit my husband on head. Very cheap material I have bought twenty houses never experienced this bad quality.

Our home is beautiful however the final steps were very rushes to get it done on time. The drywall and paint is horrible. There was no QA/QC as we closed and they didn't fix the items that we pointed out at the pre-closing inspection. Now we have to deal with a drywall and paint in our house for three days after we have moved in. I hope we are the exception and not the norm as Khov came highly recommended. One shining star was our sales rep Allison!!! She was great in sending us pictures every week as our home was built and is just a sweetheart.

Nice and quiet neighborhood

My experience was overall great. There were a few times when material was delayed or no longer available due to being out of stock but Mike, my sales rep, kept me informed and made sure things continued with finding other options. Beau, who initially managed my construction, had moved to a different neighborhood, but Jacob eventually took over and saw it to then end making sure the schedule was followed as much as possible. Everybody worked hard to make sure I was satisfied with my home.