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- K. Hovnanian® Homes
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- Charleston, SC
K. Hovnanian® Homes Reviews in Charleston, SC
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What Charleston Homeowners Have to Say About K. Hovnanian® Homes.
Read all 37 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Charleston area. Charleston homeowners have rated K. Hovnanian® Homes an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
K. Hovnanian® Homes in Charleston Area
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Customer Reviews
Trim work fixed in bathroom
- William J.
- Verified HomeBuyer
- August 15, 2024
- Mount Pleasant, SC
Justin did a great job fixing the issue with the trim
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Seamless experience
- Janine N.
- Verified HomeBuyer
- June 15, 2024
- Mount Pleasant, SC
My experience with Khov at Liberty Hill Farms has been a positive one from the start. The sales team are super friendly and informative. I was walked through every step with Khov Mortgage team and supporting staff. It made the overwhelming process of buying a new home much easier due to everyone’s support. The warranty department has been responsive to all my questions in a quick manner. Love my home and the neighborhood. Couldn’t be happier with the whole experience!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Amazing experience!
- Annemarie P.
- Verified HomeBuyer
- February 08, 2024
- Mount Pleasant, SC
Jackie and Daniel were amazing. Jackie walked me through the entire process and was incredibly helpful and responsive. The worksmanship that Daniel oversaw was top notch. We love our home and our community!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - Our entire experience from the initial meeting , to the purchase,
- Rocco S.
- Verified HomeBuyer
- August 31, 2022
- Summerville, SC
Our entire experience from the initial meeting , to the purchase, to our closing was extremely smooth. Beautiful home for a very reasonable price. Every person involved in our home was professional, knowledgeable and genuinely interested in meeting our needs and expectations. To Dennis ,Kenny ,Preston and all the workers involved in our home we thank you.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - The KHovanian team made my first experience a wonderful experience.
- Clyde W.
- Verified HomeBuyer
- August 31, 2022
- Summerville, SC
The KHovanian team made my first experience a wonderful experience. I will most definitely refer my friends and family if they're in the market to build. Thanks KHovanian
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great communications & transparency during building process
- Robert J.
- Verified HomeBuyer
- March 03, 2022
- Mount Pleasant, SC
As one of the first in a new neighborhood, there were some plat issues that took some time but were resolved to get the building process started. Our sales agent (Jackie) kept us up to speed constantly. Once started, our construction manager (John) provided regular updates and helped us feel comfortable with process. We are very pleased with the end result and would not hesitate to work with this team again.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Everything and everyone was spectacular
- Crystal C.
- Verified HomeBuyer
- June 09, 2021
- Mount Pleasant, SC
The team made the homebuying experience easy and enjoyable.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Experience
- Jessica D.
- Verified HomeBuyer
- April 22, 2021
- Mount Pleasant, SC
The K Hov team is a great team to work with!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great people to work with
- Amy D.
- Verified HomeBuyer
- November 09, 2023
- Mount Pleasant, SC
Jackie was helpful through the process and made buying a new home a great experience. Tyler was also there to answer our questions and deal with anything that we needed. We were very happy with the service they gave us from start to finish.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Jerry
- Gerard J.
- Verified HomeBuyer
- July 07, 2022
- Mount Pleasant, SC
Building supervisors and Sales agents are very easy to deal with. We communicated on a daily basis and they were always open to suggestions. If I didn’t understand something in the building process they were very responsive and patient in their explanations. Lest I forget, our initial appointment with Rosa early last year was a very easy, albeit long meeting. She was terrific with some great suggestions.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great experience
- Brian S.
- Verified HomeBuyer
- November 15, 2023
- Mount Pleasant, SC
Jackie and Daniel were extremely helpful.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
K. Hovnanian® Homes - was an easy home buying experience
- Rosmary R.
- Verified HomeBuyer
- July 20, 2021
- Mount Pleasant, SC
was an easy home buying experience
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Nice new development
- Anonymous
- Verified HomeBuyer
- August 30, 2023
- Mount Pleasant, SC
Our home is beautiful and we are overall happy with it. As with all new buildings we had a few issues that were promptly repaired and resolved.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Buying was 5 stars but some hiccups at delivery
- Tad W.
- Verified HomeBuyer
- July 29, 2024
- Mount Pleasant, SC
Buying was 5 stars but some hiccups at delivery
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Fred
- Wilfredo R.
- Verified HomeBuyer
- January 19, 2023
- Summerville, SC
Overall we are pretty satisfied. But there has been some inconsistencies.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Mount Pleasant, SC
- Nicholas P.
- Verified HomeBuyer
- April 01, 2021
- Mount Pleasant, SC
Design process went smoothly, however always a few hiccups with new construction.
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 5
K. Hovnanian® Homes - Overall we have been pleasantly surprised on the quality of the
- Anonymous
- Verified HomeBuyer
- March 15, 2021
- Mount Pleasant, SC
Overall we have been pleasantly surprised on the quality of the build and attention to detail. While there were some minor hiccups on several things, many were quickly addressed. Steve K was on many of these issues in a short period of time. Also, watching the different crews build some of the other houses was a real education, this KHOV neighborhood was a well oiled machine.
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 4
Adriana
- Stephen Q.
- Verified HomeBuyer
- February 20, 2024
- Mount Pleasant, SC
She was both helpful and kind as on-site contact. My only disappointment was feeling like I was on a treadmill infant-forward during the purchase, mortgage process.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Quality of the home
- Jeremy A.
- Verified HomeBuyer
- May 10, 2022
- Mount Pleasant, SC
Overall extremely positive experience from working with Adriana, the design center, and weekly updates from John our GC. Our biggest issue is follow up regarding punch list items. Several items continue to be outstanding after 45 days post close with no guidance on when they'll be completed. Our house was also left a mess after the last set of subcontractors came thru to address some of the punch list items
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 2
Liberty Hill Farms buying/building experience
- Cari A.
- Verified HomeBuyer
- January 26, 2023
- Mount Pleasant, SC
We were not pleased by the lack of options that she could put in the house. Many items that we would’ve liked to put in here, but we’re not offered. The overall timeframe from contract signing to moving in was quite long; much longer than we expected. I know some of that had to do with material shortages inspection issues and some lack of subcontractors. The above items cost us at least three months if not more and the whole process. Jackie and Adriana made the buying process fairly easy and we’re quite responsive to any questions we had during the build it even after we settled and we’re ...
Total Score 4
Quality 4
Trustworthiness 3
Value 3
Responsiveness 4
Trades should take more pride in their workmanship
- Billa S.
- Verified HomeBuyer
- February 20, 2024
- Mount Pleasant, SC
Difficult to get an accurate date for townhome to be completed. Unit is very well built structurally, layout is great. The finish work inside is average. Air conditioning unit wired incorrectly, many interior paint issues, all doors need to be worked. There are additional items. Working with warranty team. They are very responsive. Trades should take more pride in their workmanship.
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
rushed to completion with poor finishing
- Samuel A Smith T.
- Verified HomeBuyer
- September 29, 2023
- Mount Pleasant, SC
be careful with walk through
K. Hovnanian® Homes responded:
Hi Samuel, thank you for review. We'd love to hear more about the issues you're having please feel free to contact us at onlinereviews@khov.com and let us see what we could do to further assist you.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Rita
- Anonymous
- Verified HomeBuyer
- July 26, 2022
- Mount Pleasant, SC
Everything is late. Quality of the building is less than good. Builder rep is not responding on time. Non-conformance list submitted was not started yet. Electronic lock that supposed to be installed per specification was not installed and was requested additionally. Marks on hardwood, the landing is unfinished only subfloor and many other issues are not addressed yet. I submitted pictures for defects. Only good experience I had with the sales team at the beginning and during all process.
K. Hovnanian® Homes responded:
Hi Margarita, thank you for sharing your detailed list with us. We have forwarded your comments on to our local management team for their review.
Total Score 3
Quality 2
Trustworthiness 4
Value 3
Responsiveness 3
Not the best experience that's for sure...
- Michael T.
- Verified HomeBuyer
- March 02, 2021
- Mount Pleasant, SC
So, they have nice homes. They are better it seems than most national builders. The mortgage process through the builder was a headache of needing just one more thing and a lack of communication. When notified of issues with the home the actual builder supervisor was fairly quick to respond to small requests. Larger ones have yet to be addressed. The building crews leaves trash everywhere in the neighborhood and seems indifferent about cleaning up after themselves. I had higher hopes as they portrayed themselves differently. We love our home. Its ours. But we make it what it is.
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 1
Great Salesman experience, bad product quality
- Nehemiah W.
- Verified HomeBuyer
- January 24, 2023
- Summerville, SC
My experience with the sales consultant was fantastic. Dennis was great, responsive and took on more than he probably should’ve when our Project managers went MIA. The areas we marked to be touched up were not in the house. The dry wall patch work was bad. There’s was dry grout all over our guest bathroom tile. There is mortar and boot prints in our sidewalk. The landscape job was patchy with dead shrubs installed and pine straw scattered all over our yard. Wouldn’t recommend a Khov home to anyone.
K. Hovnanian® Homes responded:
Hi Nehemiah - sorry to hear that you are disappointed with your recent home building experience. I will send your feedback over to the local management team for review. Have a good day!
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
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