K. Hovnanian® Homes Reviews in Charleston, SC

Justin did a great job fixing the issue with the trim

My experience with Khov at Liberty Hill Farms has been a positive one from the start. The sales team are super friendly and informative. I was walked through every step with Khov Mortgage team and supporting staff. It made the overwhelming process of buying a new home much easier due to everyone’s support. The warranty department has been responsive to all my questions in a quick manner. Love my home and the neighborhood. Couldn’t be happier with the whole experience!

Jackie and Daniel were amazing. Jackie walked me through the entire process and was incredibly helpful and responsive. The worksmanship that Daniel oversaw was top notch. We love our home and our community!

Our entire experience from the initial meeting , to the purchase, to our closing was extremely smooth. Beautiful home for a very reasonable price. Every person involved in our home was professional, knowledgeable and genuinely interested in meeting our needs and expectations. To Dennis ,Kenny ,Preston and all the workers involved in our home we thank you.

The KHovanian team made my first experience a wonderful experience. I will most definitely refer my friends and family if they're in the market to build. Thanks KHovanian

As one of the first in a new neighborhood, there were some plat issues that took some time but were resolved to get the building process started. Our sales agent (Jackie) kept us up to speed constantly. Once started, our construction manager (John) provided regular updates and helped us feel comfortable with process. We are very pleased with the end result and would not hesitate to work with this team again.

The team made the homebuying experience easy and enjoyable.

The K Hov team is a great team to work with!

Jackie was helpful through the process and made buying a new home a great experience. Tyler was also there to answer our questions and deal with anything that we needed. We were very happy with the service they gave us from start to finish.

Building supervisors and Sales agents are very easy to deal with. We communicated on a daily basis and they were always open to suggestions. If I didn’t understand something in the building process they were very responsive and patient in their explanations. Lest I forget, our initial appointment with Rosa early last year was a very easy, albeit long meeting. She was terrific with some great suggestions.

Jackie and Daniel were extremely helpful.

was an easy home buying experience

Our home is beautiful and we are overall happy with it. As with all new buildings we had a few issues that were promptly repaired and resolved.

Buying was 5 stars but some hiccups at delivery

Overall we are pretty satisfied. But there has been some inconsistencies.

Design process went smoothly, however always a few hiccups with new construction.

Overall we have been pleasantly surprised on the quality of the build and attention to detail. While there were some minor hiccups on several things, many were quickly addressed. Steve K was on many of these issues in a short period of time. Also, watching the different crews build some of the other houses was a real education, this KHOV neighborhood was a well oiled machine.

She was both helpful and kind as on-site contact. My only disappointment was feeling like I was on a treadmill infant-forward during the purchase, mortgage process.

Overall extremely positive experience from working with Adriana, the design center, and weekly updates from John our GC. Our biggest issue is follow up regarding punch list items. Several items continue to be outstanding after 45 days post close with no guidance on when they'll be completed. Our house was also left a mess after the last set of subcontractors came thru to address some of the punch list items

We were not pleased by the lack of options that she could put in the house. Many items that we would’ve liked to put in here, but we’re not offered. The overall timeframe from contract signing to moving in was quite long; much longer than we expected. I know some of that had to do with material shortages inspection issues and some lack of subcontractors. The above items cost us at least three months if not more and the whole process. Jackie and Adriana made the buying process fairly easy and we’re quite responsive to any questions we had during the build it even after we settled and we’re always there for us and still are to this day. Gennaro, our project manager was amazing always communicating always honest with us and got us in on time. Very sad to hear that. He’s no longer with your company as he was a huge asset. I will say that we are getting ready to submit a couple warranty issues and I am extremely concerned from what I’m seeing on Facebook, Liberty Hill site and what I’m hearing from other homeowners who still have outstanding items from closing and warranty items that they haven’t heard from people in weeks if not months. I am very very scared and concerned about that aspect and that needs to change immediately. Other than that we are very happy with her home or settling in quite nicely. ... More

Difficult to get an accurate date for townhome to be completed. Unit is very well built structurally, layout is great. The finish work inside is average. Air conditioning unit wired incorrectly, many interior paint issues, all doors need to be worked. There are additional items. Working with warranty team. They are very responsive. Trades should take more pride in their workmanship.

be careful with walk through

Everything is late. Quality of the building is less than good. Builder rep is not responding on time. Non-conformance list submitted was not started yet. Electronic lock that supposed to be installed per specification was not installed and was requested additionally. Marks on hardwood, the landing is unfinished only subfloor and many other issues are not addressed yet. I submitted pictures for defects. Only good experience I had with the sales team at the beginning and during all process.

So, they have nice homes. They are better it seems than most national builders. The mortgage process through the builder was a headache of needing just one more thing and a lack of communication. When notified of issues with the home the actual builder supervisor was fairly quick to respond to small requests. Larger ones have yet to be addressed. The building crews leaves trash everywhere in the neighborhood and seems indifferent about cleaning up after themselves. I had higher hopes as they portrayed themselves differently. We love our home. Its ours. But we make it what it is.

My experience with the sales consultant was fantastic. Dennis was great, responsive and took on more than he probably should’ve when our Project managers went MIA. The areas we marked to be touched up were not in the house. The dry wall patch work was bad. There’s was dry grout all over our guest bathroom tile. There is mortar and boot prints in our sidewalk. The landscape job was patchy with dead shrubs installed and pine straw scattered all over our yard. Wouldn’t recommend a Khov home to anyone.