K. Hovnanian® Homes Reviews in Hilton Head, SC

What Hilton Head Homeowners Have to Say About K. Hovnanian® Homes.

Read all 62 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Hilton Head area. Hilton Head homeowners have rated K. Hovnanian® Homes an average 3.3 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

K. Hovnanian® Homes

has 3.3 out of 5 stars in Hilton Head Area

62 Reviews in Hilton Head Area

Star Rating Breakdown

Ratings by Category

Overall 3.3

Quality 3.1

Trustworthiness 3.1

Responsiveness 3.4

K. Hovnanian® Homes in Hilton Head Area

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Customer Reviews

K. Hovnanian® Homes - My problem was an unfortunate lack of reality between when the

Sandy S.
Verified HomeBuyer
November 30, 2021
Bluffton, SC

My problem was an unfortunate lack of reality between when the house was supposed to be done and when it was actually done. 3 weeks in a hotel with a dog isn’t anyone’s idea of fun, especially not the dog.

K. Hovnanian® Homes responded:
HI Sandra - thanks for providing feedback, your comments will be sent to the local team for review. khovnanianhomes

Total Score 1

Quality 5

Trustworthiness 1

Responsiveness 5

Not the best house buying experience that I’ve had

Anonymous
Verified HomeBuyer
November 30, 2021
Hilton Head, SC

Attention to details are lacking. We didn’t get the attention and service that we should have gotten from the initial sales team. We would have appreciated more attention to detail and flexibility on K Hov part. Later on we did get the attention we needed. Only after we had to call time and time again.

K. Hovnanian® Homes responded:
Good morning! Sorry to hear that you did not have a good experience, we will be sending your feedback to the local team for review. Have a good day! khovnanianhomes

Total Score 3

Quality 2

Trustworthiness 4

Responsiveness 3

Rushed to close.

Michael M.
Verified HomeBuyer
November 30, 2021
Bluffton, SC

Rushed to close when house wasn’t ready. Resulted in workers doing shoddy job on house due to unrealistic deadlines. Workers didn’t take pride in their work. Items left unfinished or damage caused was un-repaired. When workers returned to complete work or repairs, they only completed a part of the job & then left. We repeatedly had to file requests for the same repairs.

K. Hovnanian® Homes responded:
Hi Michael, we are sorry to that you are experiencing some issues with repair work and will be sending your comments to the local team for review. Have a good day! khovnanianhomes

Total Score 3

Quality 2

Trustworthiness 3

Responsiveness 3

Patrick, Paul, & Steve were great through the whole experience.

Joseph W.
Verified HomeBuyer
November 30, 2021
Bluffton, SC

Very good communication, quality, and drive to make it right for us. Very pleased with the whole process!

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Communication

Kevin F.
Verified HomeBuyer
September 28, 2021
Bluffton, SC

The agents involved and most especially, the Mortgage folks were incredibly communicative and responsive. While any new home has some "growing pains" everyone has, so far, been incredibly on point at addressing some very minor details.

K. Hovnanian® Homes responded:
Thank you Kevin, we hope you enjoy many years in your new home! khovnanianhomes

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

Open communication with Shay and Mick throughout the whole process.

Michael B.
Verified HomeBuyer
August 04, 2021
Hilton Head, SC

We love our beach house !!! We are very happy with our new home. Shay and Mick were great with working with us and have continued to do so. We wouldn’t change a thing except we wish we would have put an outlet in our pantry to plug in a vacuum. Little things like that. Over all , it is just what we have been looking for.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - Very good builder and attentive

Craig D.
Verified HomeBuyer
June 15, 2021
Hilton Head, SC

Very good builder and attentive

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - Overall buying experience was excellent.

Richard W.
Verified HomeBuyer
June 01, 2021
Hilton Head, SC

Overall buying experience was excellent. Numerous minor issues on delivery (hvac wiring, trim flaws, paint spatter, etc.).

Total Score 4

Quality 4

Trustworthiness 5

Responsiveness 5

Great communication with Shay.

Bruce W.
Verified HomeBuyer
March 02, 2021
Hilton Head, SC

We'd buy another KHov home in a second. The process was easy and the outcome is fabulous.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - The sales and construction teams have been great, very responsive.

Richard R.
Verified HomeBuyer
December 01, 2020
Hilton Head, SC

The sales and construction teams have been great, very responsive. Overall, I think the quality is good and the house is well built. More attention could be paid to the wood trim/final painting. Cabinets, countertops and flooring were all good.

Total Score 4

Quality 4

Trustworthiness 5

Responsiveness 5

More value than I paid for. Incredible homesite.

Robert J.
Verified HomeBuyer
November 10, 2020
Hilton Head, SC

I built my first home with K Hov in NJ in 1988 and am thrilled they built my last home.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - The construction team of Mick and Shea was outstanding.

David T.
Verified HomeBuyer
November 04, 2020
Hilton Head, SC

The construction team of Mick and Shea was outstanding.

Total Score 5

Quality 4

Trustworthiness 4

Responsiveness 5

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