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- K. Hovnanian® Homes
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- Brazoria, TX
K. Hovnanian® Homes Reviews in Brazoria, TX
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What Brazoria Homeowners Have to Say About K. Hovnanian® Homes.
Read all 19 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Brazoria area. Brazoria homeowners have rated K. Hovnanian® Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
K. Hovnanian® Homes in Brazoria Area
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Customer Reviews
Communication
- James D.
- Verified HomeBuyer
- December 07, 2024
- ANGLETON, TX
John, our sales representative and Clint, our construction manager were excellent to deal with. They communicated to us very frequently throughout the process and made us very comfortable that they would present a great product. Our house turned out great and we are very happy.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
A very good experience
- Florence S.
- Verified HomeBuyer
- September 06, 2024
- ANGLETON, TX
The staff was very helpful. It was my first time to relocate after the death of my husband.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very Professional to work with.
- Keith F.
- Verified HomeBuyer
- June 27, 2023
- ANGLETON, TX
Easy process. When ever we had a concern or problem they response was quick. Also, they fixed any issues we’ve had.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Fast response
- Kendal P.
- Verified HomeBuyer
- April 18, 2023
- ANGLETON, TX
Had a great experience with no regrets or complaints. Great experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Grand!
- Rogers N.
- Verified HomeBuyer
- March 01, 2023
- ANGLETON, TX
The quality and value of our new home is awesome. The grand room with the open concept is inviting for family. The subdivision is inviting and welcoming.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Amazing home buying and build experience with K.Hovnanian homes at Windrose green!
- Matthew F.
- Verified HomeBuyer
- February 07, 2023
- ANGLETON, TX
The homes here are beautiful, built strong and with great craftsmanship! It’s in a pretty quiet area of Angleton TX with pretty paved walking paths around sparkling ponds and has a great playground for the kids. The home buying process is one of no pressure and continuity from all the moving parts. There Sales Agent Veronica is the most welcoming, knowledgeable, helpful sales agent you’ll ever get the opportunity to work with, from loan options to design options and building updates she makes sure your taken care of throughout the entire process, she’s a true professional in her field and ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Sales staff very attentive
- Michael B.
- Verified HomeBuyer
- June 07, 2022
- ANGLETON, TX
Our sales agent, Veronica, was very attentive and helpful throughout the entire process and after the purchase. Would buy again!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Neighbors
- Luis R.
- Verified HomeBuyer
- May 24, 2022
- ANGLETON, TX
Overall was a great and very smooth process!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great New Home Experience
- Jeri M.
- Verified HomeBuyer
- December 10, 2019
- Richwood, TX
We had a hard time deciding if we wanted to built or not and Tiffany in the office was so patient and full of information. Blaine was the Contractor Manager and he responded to all my messages quickly and made the process so much less stressful.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great buying experience and agent showing the home was very knowledgeable.
- Anonymous
- Verified HomeBuyer
- December 14, 2024
- ANGLETON, TX
Great buying experience and agent showing the home was very knowledgeable
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great home
- Lomond J.
- Verified HomeBuyer
- November 05, 2019
- Richwood, TX
Be involved
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Review
- Joshua R.
- Verified HomeBuyer
- April 10, 2024
- ANGLETON, TX
We are very pleased with our K.Hovnanian home. There are some issues that need to be addressed but they’re minor. Everyone we have worked with has been very helpful and easy to get ahold of.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Pretty good house first time buying new
- Jason D.
- Verified HomeBuyer
- April 03, 2020
- Richwood, TX
This is my first time buying a brand new house. Was always older homes, I was very pleased with the project manager Mike. He went above and beyond helping with issues after the house was closed on. I had a few issues with the sales people, all I can say is make sure to read all the fine print. I sent my concerns to the builder about The sales part this but never heard back from them. As far as the work and quality of the home again I can’t say any bad things and only good things about the project manager. He really has a passion to make sure you love your new home. Thanks Mike!
Total Score 5
Quality 5
Trustworthiness 4
Value 4
Responsiveness 5
Fair
- Anonymous
- Verified HomeBuyer
- January 15, 2020
- Richwood, TX
For the most part, all was well until closing. As I was very clear to my salesperson that I would like a clear understanding of the process for closing. I was not clear about the process leading up to a day or two before closing. I was receiving multiple calls by multiple individuals about the closing date however closing dates had been changed by the builder on several occasions. When I needed an extended amount of time I was given no alternative but to pay an additional $3,700.00 upfront for days that I did not use. When I wrote a check, I was asked to give a cashier's check which was not ...
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 5
Lack of concern for our property after closing
- Joseph B.
- Verified HomeBuyer
- August 30, 2023
- ANGLETON, TX
We live in a new development and we currently have a home being built on either side of our brand new house. The people working on the houses have zero concern for the family living in the house next to where they are working, constantly picking up trash around our yard front and back, we have had our cable line destroyed, large chunks cut out of our front yard and a huge area of our side yard has been absolutely destroyed due to the builders not laying the gas line correctly and having to have it all dug up and replaced. When we have reported what is happening nothing is ever done about it.
K. Hovnanian® Homes responded:
Hi Joseph, thank you for taking the time to leave a review. We're pleased to hear that an associate was able to reach out and help resolve the situation. We've contacted the utility company responsible for the concerns addressed and they've agreed to come out and rectify the situation. Thank you again for the review and if you have any further questions or concerns about anything feel free to contact local management for further assistance. Have a great day! ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
K. Hovnanian® Homes - electronic signing is nice but pagers fly by so fast you can't
- Don B.
- Verified HomeBuyer
- November 03, 2020
- Richwood, TX
electronic signing is nice but pagers fly by so fast you can't read completely
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 3
Would do a lot different if we were to buy again.
- Anonymous
- Verified HomeBuyer
- February 28, 2023
- ANGLETON, TX
The quality of the home is just ok. Far away, it looks great, but there are definitely flaws. Tiles aren't even, our primary shower is very crooked and uneven, the tile flooring through out the house is uneven. You don't really notice it until you try to put something like a table on it and it wobbles because one part of the floor is higher. On the outside, there are wires and cables that stick out that we have to watch when we mow. The vent flap over the oven that leads to outside flaps continuously in the wind and it's very loud in the house and very annoying. Our dryer vent clogged up ...
K. Hovnanian® Homes responded:
Hi, thank you for sharing your detailed list with us. We have forwarded your comments on to our local management team for their review.
Total Score 3
Quality 2
Trustworthiness 4
Value 2
Responsiveness 4
Poor craftsmanship
- Anonymous
- Verified HomeBuyer
- January 14, 2020
- Richwood, TX
When going through looking at the framing, noticed a lot of the studs were spliced together or has a secondary board braced next to it. Lots of bad cuts where joints had open gaps. Boards were splintered or cracked and were used with support instead of being replaced. Not the quality we were expecting.
K. Hovnanian® Homes responded:
Good morning! Thank you for taking the time to provide feedback. Sorry to hear that you are not happy with the quality in your new home. If you would like to email us at customercare@khov.com with your information we can send your concerns to the appropriate local team ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Disappointed Homebuyer
- Derek L.
- Verified HomeBuyer
- January 16, 2020
- Richwood, TX
My family was disappointed in the overall home buying experience with K. Hovnanian. There was constant miscommunications, lack of details, promises unkept, displeasure with the product from day 1 of the home buying process. If you do purchase a home through K. Hovnanian be sure to ask plenty of questions on the details of everything, don't assume anything, expect delays in the whole process. Bottom line: You are just another customer and they are going to try to spend the least amount of money and least amount of effort to complete your house.
K. Hovnanian® Homes responded:
Good morning Derek - thank you for taking the time to provide feedback. We are very sorry to read that you were disappointed in the overall experience. If you continue to have issues and need assistance please feel free to contact us at customercare@khov.com with details and we can pass along to the appropriate local ...
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
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