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K. Hovnanian® Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About K. Hovnanian® Homes.

Read all 358 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Dallas area. Dallas homeowners have rated K. Hovnanian® Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

K. Hovnanian® Homes

has 4.2 out of 5 stars in Dallas Area

358 Reviews in Dallas Area

Ratings by Category

Overall 4.2

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.3

K. Hovnanian® Homes in Dallas Area

View Homes

Customer Reviews

BUYER BEWARE

  • Akintunde L.
  • Verified HomeBuyer
  • December 07, 2021
  • Red Oak, TX

Worst first time homebuying experience for my family.

K. Hovnanian® Homes responded:
Good morning! Thank you for taking time to provide feedback, we will be sending your comments to the local management team for follow up. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Gaslighted us from beginning to end.

  • Anonymous
  • Verified HomeBuyer
  • December 05, 2024
  • Lavon, TX

Run away as far as you can from any KHov built home. They rush to build their homes and when you call them on the short cuts, they gaslight you until you've signed on the dotted line.

K. Hovnanian® Homes responded:
Hi, thank you for reaching out to us via review. Our local team has informed us that they've spoken with you in regard to your concerns and will be scheduling a service appointment with you this week. Thank you again for reaching out and we look forward to assisting you! ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible experience

  • Mohammad S.
  • Verified HomeBuyer
  • July 26, 2024
  • Sachse, TX

I'm honestly not happy at all with my brand new home purchase. 3 months into the home having major electricity issues. Major leak from my kitchen and master bathroom. Have had issues from day one. And poor workmanship. Interior doors in the home are paper thin. Paying a premium price for the home and to get cheap materials is nor a good feeling to have.

K. Hovnanian® Homes responded:
Hi Mohammad, thank for your feedback it is much appreciated. As far as your concerns we've been informed by local management that our HOSM is addressing the line items as quickly as possible. The leak should be fixed soon, and we've scheduled an electrician to come out to inspect the outlet that is causing the flickering. Members of our team has reached out to you to no avail. We do apologize if there was any inconvenience during your time in your new home as we try our best to make sure all of our homes are at the quality our homeowners expect. Thank you again for the feedback and we look forward to speaking to you! ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Bad experience - will never recommend anyone. Stay away from KHov

  • Anonymous
  • Verified HomeBuyer
  • January 08, 2024
  • Celina, TX

This was our first time home buying experience and right after the earnest deposit, things started going south for us. Sales was never supportive and never informed about updates on time. Post closing, we realised the house is full of substandard material and seems they hired novice workers to build the house. Every time we have an issue with the house and lodge a complain, they send post sales maintenance person whose sole aim is to just close the ticket without working on it. He is the most unfriendly and unprofessional staff you will ever meet with and is a nightmare to deal with.

K. Hovnanian® Homes responded:
Hi, thank you for your feedback. We are aware that a member of our team has reached out to you about your concerns. We do apologize if you felt that your interactions with our HOSM weren't up to standards. We were informed that our associate had provided weekly updates to the buyer and realtor. Thank you again for the review we will continue to provide professional customer service and address any warranty concerns they may have. We hope you have a great week. ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible, never again, actually I was going to purchase a home for my daughter and have decided not too due to situation with khov and sales team who basically ignored me after transaction closed.

  • Inna L.
  • Verified HomeBuyer
  • January 04, 2023
  • Melissa, TX

never again I will purchase with this builder

K. Hovnanian® Homes responded:
Hi Inna - sorry to hear that you are disappointed with your recent home building experience. I will send your feedback over to the local management team for review. Have a good day! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

K. Hovnanian® Homes - Starting from sales to closing, I had every very bad experience

  • Brahmaiah N.
  • Verified HomeBuyer
  • December 07, 2021
  • Northlake, TX

Starting from sales to closing, I had every very bad experience and quality is very bad.. I might choose wrong option and i don't recommend for any one.. I see very poor architecture, workmanship, quality.. There were many damages and feel very poor quality materials and clearly reflect negligence of the builder. Dish washer is not event connected with power cable and with in two weeks in two baths we are using,, three lights are not working..

K. Hovnanian® Homes responded:
Good morning, thank you for providing feedback! We are sorry to hear that you are experiencing some quality and workmanship issues in your new home, and will be sending your comments to the appropriate local reps for follow up. Have a good day! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor service

  • Paul C.
  • Verified HomeBuyer
  • October 01, 2020
  • Roanoke, TX

I would not build with K Hovanian. Did not consider this a best in class experience. Buying the largest floor plan they offer,i expected more than what was offered. It was after I started having issues that I went o line n saw the bad reviews. I should hv checked.

K. Hovnanian® Homes responded:
Good morning Paul - thank you for providing feedback on your recent experience. We are sorry to hear about the poor service, and have sent your comments to local representatives for review. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Easily the worst decision we have ever made

  • Ryan Z.
  • Verified HomeBuyer
  • December 07, 2019
  • Roanoke, TX

I could author and publish an entire book on our experience building with K Hovnanian. When we initially put down a deposit for our premium lot, we were told by the sales girl that K Hov was considered "the Taj Mahal of custom homes." This was just the start of many lies we were told. The sales/community manager assigned to our neighborhood is supposed to be the one and only point of contact for customers throughout the entire process. This person was the most degrading, dishonest and unresponsive human I have ever dealt with in my entire life. It was so bad we had to go up the chain of ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1