K. Hovnanian® Homes Reviews in Dallas, TX

Eric and Rob Did wonderful job.

Argelio and Todd were amazing despite supply and delivery issues!

Lacey was absolutely awesome. She made my home purchasing experience very easy. Especially, since I was moving from another city and things were sight unseen. I had to rely on her for everything. I love my new home and couldn't be happier. I would definitely purchase another K. Hovnanian home.

The builder provided options where I could move in with minimal friction. Such as blinds, refrigerator, washer/dryer, etc.

Good builder. Warranty issues are resolved quickly.

As an overall experience K-Hovnanian homes is extremely trustworthy. I have built many commercial projects and this home was one of the most reliable builder I have worked with. The construction supervisor did what he said he would and the company handled a major issue with a retaining wall without question. The house is tight and very comfortable.

The sales person and loan people are amazing!

Love my home, lots of great design features, but there have definitely been a fair amount of frustrations along the way. Would have preferred to see a model of my home, as I was surprised about some aspects since I could not see a finished product. Buying a new home and not being able to make modifications to pre-selections by the builder was not ideal. The entire process had been very rushed (except for the home completion, which took much longer than expected.) Some of the finish detail work on the home is somewhat lacking as well as the overall sales experience. The responsiveness and communication by the construction/warranty team has been amazing...the best part of the whole experience. ... More

Here are some big criticisms from our build: How disrespectful the contractors are about using the toilets when working in the house… How disappointed we were with the amount of trash and debris was in the yard and house during the build The house was not adequately cleaned when we took possession of the house… really sad Really sad that the materials, lighting, fans… how cheap they are. Mass ordered and look cheap The brilliant home package is very disappointing. They haven’t even completed our house install yet

Everyone was wonderful especially Tania

They is the best builder.

Smooth Home Closing and Warranty Issues Being Handled ASAP.

There was some contract issues from the time of the contract being singed to when it was being built. I felt like I had to be an overseer throughout the build process to make sure I was getting what we signed for vs what was being built.

Reach out to me direct feedback… Thorough the process, we are so thankful for April and Addie!

Build quality is great and would recommend to friends/family.

While there are certainly many things to like about the house, location, and customer sales representative there also were too many problems along the way. Many delays, a lot of misinformation, failure to follow agreements without arguments, the worst finish grading job I've ever seen in my life, mediocre job of laying sod, mediocre finish carpentry work, absolutely stupid placement of the dining room light fixture, acute lack of kitchen & bathroom storage space. Other design issues inside and outside as well. We were relocating from out of state which made everything much more difficult. BE CAUTIOUS! ... More

There are issues with our kitchen drawers. They wouldn’t close properly, leaving an inch gap on one side. The builder is trying to justify this. They are not acting in the best interest of their customers. I don’t trust their explanation. Also, there is a heavy pushback on the warranty items. In our backyard, the area near the foundation line is wet and feels like a quagmire even several days after it stopped raining. They are refusing to address this issue indicating that there are no standing water conditions. There is hardly any carpet padding. Overall, the quality of the materials is mediocre. The builder has done a poor job of ensuring that the ground is leveled before putting the sod. The lawn is full of ups and downs. I wouldn’t recommend this builder. There are hardly any architectural elements in the house. You would expect some nice architectural elements on a $500K home. They have quality checks, but it is a joke! ... More

Overall, a very positive experience and we are very satisfied with the quality of the workmanship. Only negative was lack of flexibility to make even minor changes even 1 day after contract signed.

The KH team did a great job.

Very poor sales person and construction manager. They make changes that they want to and does not value the buyer at The Parks at Rosehill.

Very Good Home Builder buyer can rely on with peace of mind

First time home buyer should do more homework. I wish builder had shed more light into what’s needed and what not.

Bina, Addie, and Scott were all professional, friendly, and informative. My overall building and lending process was EXCELLENT! I would certainly recommend Khov to anyone building a home. I love my new home!!!

This was our first time as homeowners and maybe we just got really lucky, but the process was smooth and communication from both builder, lender and our sales consultant was great. The Khov staff really made the biggest difference for us in being able to help us feel confident in the process and being able to set expectations and walk us through what to expect and understand. Only areas of feedback is that even though we did our walk through, we identified minor areas where we missed paint touch up or small holes showing by the doors, but luckily, they’re all in areas you won’t notice as much. But at least everything we covered during orientation was addressed and taken care of. We love our home and we’re proud to share that we have a Khov home to create memories in! ... More

I love my new home… the quality is remarkable. My experience was great. I had a great experience with my salesperson (Darren S). He kept me updated on the home because I actually lived out of state during the home building.