K. Hovnanian® Homes Reviews in Houston, TX

Great costumer service, very good quality, you can feel it every time you walk in a K Hov home,It was a great experience, they always kept me updated about my home construction, they were really helpful, I'm super happy living in this new home, thanks K Hov!

This was an amazing experience. The seller for K-hovnanian-homes was exceptional and cared for our wants and needs, as well as the contractor supervisor.

Good and safe place five star

This Builder was amazing, they made the process super easy and smooth, the people who were helping us through this did an amazing job taking care of us, answering emails, questions, and phone calls every step of the way. We love the home would highly recommend

Samuel and Lisa did a great job keeping me informed on every step

Every person that we dealt with from the onsite sales team to the Construction Superintendent was a joy to work with.

That Jacob is very helpful with anything u need...and Nate is the same way, whomever buying a home these two guys are the way to go...

Great builder, they took care of you.

Knowing it was going to be a new construction home I figured it was going to have its up and down. But this buying experience was unbelievable, from switch construction managers in the middle of construction to having to convince the construction manager that the front of my home was not leveled. Even showing them upgrades that I paid for that were overlooked and not installed. I felt like I had to fight my case on this built on every aspect, cause if I didn’t they were just going to bully me into saying okay with how it was already built. At one point I literally had to drive the construction manager to another home that was built correctly and tell them,” if this house is built leveled and squared, there’s no reason why mine shouldn’t be either.” There’s tones of disputes I had with this built but only good part I can say is that the builder jumped on the resolution quick. Even though I had to fight with them about it. We had a huge ordeal about our brick and how the quality of it was not up to standard. And there was another issue on were we had to argue our point. Overall key factors with this builder is that they’re MAJORLY in need of a quality control department. From start to finish, most of the damages or structural issues I found literally anyone off the street can see. But the people building these homes don’t care about quality, they’re just there for a check at the end of the day which I get but that’s where “a quality control department” would enter and fixed these issues. I understand how the builder wants to stick to 120 day mark but sometimes rushing through builds isn’t the best way of doing it. ... More

From start to finish everything went smoothly no issues.

Team ensured that all questions, concerns answered. Would definitely recommend to family and friends

The Sales Team and Construction Manager are professional, responsive, and friendly. The Corporate personnel are difficult to work with, scheduled closing and walk through at same time, and could not be reached easily.

Great customer service and timely delivery.

This builder work great and very friendly with anyone who need have ...

Picking my home out made it seem customized just for me ! That’s how I knew it was a special moment !

Andrew and Terence were very responsive to our family needs and requests.

Our sales associate Karen was wonderful! Paul, the construction supervisor, was very responsive and timely with any issues that we had with our home.

We have had prior experience with KHov in a different market here in Texas. The staff here have all been very helpful along the way. From Leonard and Iman at the sales office to Carlos the superintendent, all have been very nice and responsive. The different subs involved are simply here to get the job done in whatever way is efficient. It has not necessarily been skilled or appropriate. Paint and drywall were the worst. When the home buyer has to go through the home with blue tape, there is a problem. We spent too many hours doing someone else’s job in order to get it done properly. The AC will need additional adjustments in the coming months because we were dismissed prior to closing when we voiced our concerns. Arches and walls are crooked in many main areas of the house. This can’t be corrected now. And should have been addressed prior to finishing the drywall phase. The drainage swale adjacent to to the home is a small pond harboring mosquitoes. We understand this is a developer responsibility but KHov also owns the lot/home next door and holds some responsibility also. Carlos was very helpful in getting our fence straightened after a recent wind event just after we closed. But if the adjacent ground were more stable, there may not have been an issue. There was no issue on the other side of the yard. The house was allegedly cleaned prior to closing but it really wasn’t. We have had to clean all the toe kicks under the cabinets even though this was on a list prior to closing. Overall we love the home. But yes. The experience could have been better. ... More

Process was so easy and fast! We were very excited for our new home!

Our home buying experience with K Hovnanian Homes was world class. Could not have asked for better builder experience. Mr. Gary and Ms. Shelby helped us make this home buying and building experience flawless. They are extremely knowledgeable, responsive and friendly for every matter that was presented before us. They truly made us have a great experience with our first home. Thank you so much again Ms. Shelby and Mr. Gary!!

Had a great overall experience

On 9/28/2021 I closed a house in Alvin, TX. During the process, there were a lot of problems with the builder. I have emails where I started to point out details, he told me that I "didn't understand" and that "this is construction." I actually work in the industry, so I do understand. I stopped visiting during the construction of the house because I just got frustrated every time I went due to how dirty, and poorly coordinated it was being built. Before closing, they were supposed to fix the vinyl flooring but the vinyl subcontractor didn't even go, but he told me they did. I have pictures of how all the vinyl flooring is coming out due to poor glue applications, poor coordination, and lack of supervision. They went to "fix it", but a few days later they started coming out again. I requested ALL the vinyl flooring to be replaced. A GC's job is literally to manage risk and supervise, but the builder of my house told me he "couldn't supervise flooring" which is the poorest excuse I've ever heard, you just have to follow the same route they do, look through the windows, put a camera, etc. He constantly told me "remind" him of his own meetings with me. A client should not be reminding a builder of scheduled meetings. I am very unsatisfied, frustrated, and disappointed with myself for choosing K HOV as my builder. It took them like 3 weeks to coordinate a simple flooring issue. When they did fix the flooring they made a complete mess, couldn't even put back the barn doors correctly, screwed up the garage door, and I could keep going. As of 11/5, I haven't been able to move in. I will not be recommending K HOV to anyone, and this is the first and last time I will be building with K. HOV. NOT WORTH YOUR MONEY, you're basically paying $300K+ for a poorly coordinated, cheap material house. ... More

We had a great experience and love our home!

Our sales rep, Rick was great. We believe that he went above and beyond to help us with all the issues that arose during our new home build. With the restraints of some building materials, with the help of Rick, we were still able to close on our home on the original given date.

Everyone at K Hovnanian Homes were absolutely professional and extremely helpful every step of the way. They made me feel at ease on a nerve-wracking part of my life as a first time home buyer. I will gladly refer anyone to K Hovanian Homes as they will make sure your home purchase experience will be a positive one to remember. Thank you so very much!