K. Hovnanian® Homes Reviews in Houston, TX

I worked with Adrian and he was excellent.

Overall great experience, very responsive and fast.

Overall great experience with the purchase of my home. I would expect a home at this price point to have automatic garage door opener and sprinkler system to be standard. Other that that I’m extremely satisfied

My home buying experience has been pretty easy with the folks at K. Hov. It helps when you have your items in line and can make the process smoother for all. All of those I encountered during this process were very communicative and polite. Given the times we are in, a little kindness goes a very long way. I owe a few folks a THANK YOU gift!!

I would like any one that purchased a home with a laundry room on the 3rd floor in the single door closet that they are aware of the trouble that the drip pan caused me with the installation. It took 5 different visits from Lowe’s and a KH plumber , and Garrett and Austin to help me finally get it installed. This was the worst headache ever having to deal with that for over a week.

Everything that we experienced was hands on any questions that we had they gladly answered and everything they said they were going to do they did it was total professionalism throughout our experience

Great experience through the entire home buying process.

My home buying experience was well worth the stress..I was blessed to close in 30 days. Special thanks to my sales agent Naomi and Ivette & Carson my loan officer. God Bless them.

From the beginning the interaction in the sales office was extremely pleasant. And then with the building process the communication was non stop and the information was always accurate. They paid attention to details during the construction and even change things that didn’t met their standards. Just and excellent experience all around.

My new home has been quite the process and has left me with many things to reflect on. Just like any process set-backs will occur especially during a pandemic but I’m pleased with the results. I must say that any issue that arose, KHOV resolved it in a timely fashion. If your looking for accountability and customer service, look no further.

Very helpful Have lots of patience in explaining things especially when it comes for new homeowners. Friendly Overall satisfactory with deliberate response in issues.

I felt like I was strongarmed into using their mortgage company. Beware. I was expecting more attention to the details of this home based on the price I paid for it. More eyes need to be on the details of these homes. Seems like they are throwing them up and no one is really paying attention to all the details.

Very bad experience found lots of problems after closing, everything was rushed and poorly put together. The front elevation was wrong found several uncaulk areas nails sticking out, found muddy puddle under carpet, cracks in several areas too many problems to mention looks like the house was just thrown together without any consideration

The initial home buying experience was good. Our salesperson (Lisa) was great. She sent us updates constantly, answered questions (many times on her days off). The financing phase was great too. Jodi was a pleasure to work with and made the process easy. Our issue was the building, multiple issues needing attention and the difficulty in getting them taken care of. We closed on the home (although we should have told them we weren't closing until all issues were resolved) and it took over a month to finally get everything done we were told would be addressed before we closed or (worst case) on the day we closed. It took MANY texts, phone calls and photos of problems to get everything FINALLY taken care of. Lesson learned: If you buy a KHOV home (or any home for that matter) don't close until ALL issues have been resolved. They will definitely be more motivated to take care of you if you are holding up the closing. ... More

Our builder Erick really made this a great experience. We had some delays due to supply issues but he kept us informed and kept things rolling best of his ability. Would build again if I could have Erick or Matt over our house

This was the worst experience I’ve ever encountered. As a homeowner and purchase five homes in the past I have need witnessed such unprecedented behavior from an organization. The communication between the sales person to the financial and builder management. This was a cash purchase and it was if I was being penalize for a cash purchase. For additional information I would love to share just how unprofessional this whole ordeal was.

I should never close on my house before they fixed all the problems that we had with the house. My house looks like s. They put dry grass on it and promised me they’ll replaced. I’d closed on my house and more than 30 days ago and I haven’t moved in they just fixed half way. I’ll get a painter my self to fixed probably. Disappointed is my status

Great all around. Quick to respond to any questions.

The knowledge of the employees and the fact that they stayed on top of things at all times. They were easy to reach out to and communicate with.

It was great experience to be a home owner, from beginning to the end of the contract was awesome and you guys really did well, cudos to Sales department as well as the builders.

The new home looks great.

It was great working with Jesse, Ashley, and Christi. They communicated with me proactively, answered my questions, resolved issues quickly, and just made the total home buying and move-in process easy. I would definitely recommend K. Hovnanian Homes.

We have an amazing home we are glad we went with KHOV homes.

I love my home for a great price. Our construction supervisor has been beyond helpful & responsive. I'm so happy that we chose K. Hovnanian Homes.

My salesperson and project manager were always on top of things.