K. Hovnanian® Homes Reviews in Houston, TX

I am obsessed with our new home. It is exactly what we were looking for. Everyone who assisted us was great at listening to us and everything we needed. We were able to design our dream home!

Excellent sales person and construction manager

Thank you to Ashley, who continuously kept me updated on the progress of my house throughout the entire process. Felt like she was honest and open throughout the process and was always easy to reach. Thank you Scott for your patience as we had to correct things a long the way. He always handled things quickly and without any push back. Great customer service throughout the whole process. Always available and quick to respond. Thank you Wyatt for helping when needed. Customer service was great by everyone I came across with KHov, even down to the mortgage loan officer Christi. The standard designs and finishes available are a lot higher quality compared to some other builders. However it would be nice to have more flexibility changing minor things in the floor plan as that seems like a good portion of the point of getting a house built instead of moving into a house that is already standing. For the most part everything turned out great. There were some things as far as the craftsmanship that I felt like could have been better but other than that I would definitely recommend. ... More

Our builder Jeremy and sales rep Brandi were great. They were always quick to respond to any questions or concerns that we had and helped us resolve them in a timely manner.

Everyone was great from Lisa at the Models of Townhouses to the finance department. My only issue was with the Builder. Not those who do the work but the overseeing 'boss'. He unnecessarily sent our moving PODS away just because a paint truck was parked in front of our drive way. I understand they were 'touching up' some things THEY MISSED BUT TO PUNISH MY FAMILY FROM HAVING THEIR BEDS WAS UNNECESSARY! I told his worker yet he has yet to address me.

I admire how my realtor was on time with all the replies and how she helped me out throughout the entire process. The builder was always available to reach through text and emails or calls and made sure the house was upto my expectations. there were minor issues found in and around the house, i believe it is due to the fact of the house settling in since it's a new built.

Peter was so helpful during the entire process. Everything was perfect! The process was great although stressful at times but Peter was with us all the way and he was responsive to our questions. Great customer service K. Hov!

It was quick and easy. I love the look of my home.

K. Hovanian made my purchasing experience amazing! I didn’t have a lot of issues that other buyers have complained about with dealing with builders. I would highly recommend purchasing with K. Hovanian.

We initially went under contract with CastleRock for a house that was in the process of being built. After a couple weeks of progress and seeing the terrible craftsmanship and also having an unresponsive construction manager and sales manager we forfeited our contract. We found a KHov house under construction and the decided that was the house for us. The difference was incredible. KHov really takes pride in their build. Crafts were all great to work with and did a top notch job. If something was wrong KHov fixed it with no questions asked...Even after closing, if anything needed fixed (we had 2 windows that needed replaced and a scratch on the bath tub fixed) KHov came and got it repaired/replaced very timely. Our construction manager was Christian and Sales Manager was Brandi. I'd give each of them a 10/10... Very helpful and pleasant to work with. ... More

Recently moved into our new K. Hovnanian Home! I want to give a big thanks to my construction managers Cary and Nomluis for really providing top notch service.

I had a great overall experience with my home purchase. I want to specifically highlight my interactions with John B. our building site manager. He was awesome and cared about our every needs.

Overall experience was great. Veronica was really helpful and Adrian really knows how to take care of all the concerns we had. He also was on point with the closing date. He made sure everything was completed on time had everything ready for us to move in.

The assistance and guidance provided by my team —- exceptional. Have a couple of items to work on with home, overall, great experience! Thank you—-

Had a good experience with the team from day one. They were willing to assist in any concerns we had which were addressed in a prompt manner.

One's of the best in Houston area

Agent and builder rep are very helpful throughout the purchase process

He cares about the quality put into the job.

Very attentive to any issues that I had and took care of them fairly quick.

Good experience overall. The staff were wonderful. There were minor defects in the workmanship we only found after closing. Before that, closing did seem kind of rushed. Nobody is perfect. But we are happy with the home and staff.

Samuel was very responsive and attentive to requests although some contractors did not do a good job like the vinyl upgraded floor. Samuel and Adrian did a great job overall. We closed on November 30,2021 under pressure from Manager Mike that told vinyl floor contractor not to fix the whole floor properly as there was no time or spare materials to fix it on time and they did not want to delay the closing a few days. I consider that not a good practice as now we moved in and need to let the contractor come and fix the floor while we live in the home. I would recommend that Mike does not pressure clients to close on the home when the floor is not ready or fixed properly just to close. KHOV had 8 months to build the house including the floor and everything was ready except the floor. We sent emails and reported the issue since the day we saw the floor problems (two weeks before closing and this was never resolved properly before closing. We were under the impression the vinyl flooring was going to be snap and lock boards with vinyl but instead it is the cheap thin version that you glue to the floor. ... More

I have worked with this home builder in Florida, and they are very personable and very courteous. Great team.

My experience with KHovnanian builder was spectacular. Staff and managers are so helpful when it comes to status update of your house. Even before and after you close your house. They are still there to help you with anything that you request.

It was a great experience. Great people and we’re happy to be here

Every person that we dealt with from the onsite sales team to the Construction Superintendent was a joy to work with.