K. Hovnanian® Homes Reviews in Houston, TX

Love the home happy I chose khov

I love the responsiveness of the construction manager and the sales agent at Legends Bay. Awesome team

Sales team was great, once moved in I had issues with sheet rock cracking 3 times so far and just the little things missing like a screw in a light fixture, no shower rods upstairs, also no anchor in wall for the toilet paper holder. The teams responsiveness to these issues was very fast and they take care of the issues.

The construction rep, and sales agents were great. The construction rep in particular was excellent. He maintained communication and was trustworthy and friendly in addressing the few minor issues I had. I appreciate that this builder keeps the area clean during on-going construction and is considerate of those who are actively living in the community while it is being built.

Samuel and Lisa did a great job keeping me informed on every step

Great customer service and timely delivery.

My new home has been quite the process and has left me with many things to reflect on. Just like any process set-backs will occur especially during a pandemic but I’m pleased with the results. I must say that any issue that arose, KHOV resolved it in a timely fashion. If your looking for accountability and customer service, look no further.

The knowledge of the employees and the fact that they stayed on top of things at all times. They were easy to reach out to and communicate with.

My construction manager, Charlie, communicated with me throughout the building process and was quick to respond if I had any issue, even after I had moved in. The sales team in the office, Brenda and Lisa, were kind, friendly extremely competent, quick to help with questions or concerns.

Great service, if there was anything we needed we were able to get in contact with someone to discuss everything

We are extremely satisfied with the home over all, it’s our first new home . Peter did a great job selling it to us and Nomo did a great job going over the home with us . The girls who drew up the paperwork did a great job , Christi.

Everyone that we dealt with in Khov was great!

Overall great experience as a first time buyer..

The buying process was smooth from beginning to end. Everyone was nice and willing to help. After moving in however, so many could have been done a little better. The concrete they used for the garage was crap and getting epoxy is what mage us discover this. Cleaning before handing over keys would have been better

The entire process was great from the salesman, mortgage company and the construction manager and his team. All questions/concerns were addressed immediately during the construction phases. A minor concern is that several light bulbs (kitchen, bedroom, bathrooms, and exterior lights) all had to be replaced with the first week of moving in.

This is our third time to have a home built, KHovnanian was great to work with, the upgrades seemed a little on the high side but we do love our home.

Just make sure to tour your potential home during as many hours of the day, to ensure lighting and heat.

Not bad

It has been a really good experience, from meeting Damaris who helped with the sales to working with Mauricio., who has helped and guided us with settling into our home.

Friendly and helpful

Good experience overall

My experience was great with the agent I worked with very knowledgeable and professional,prompt on all matters.

The sales team is very attentive and easy to work with despite the various moving pieces. The neighborhood is super quiet which is a huge plus as it’s filled with mature and responsible working professionals. Overall home is good but the very small backyard is taking some time to get used to. I would have been ok with a smaller footprint for more backyard.

Ismail and Suzanne are very helpful in getting all processes done in a timely manner.

The home is nice, I can tell there the materials are not top notch and some corners were cut. But, we are here now and the things that are done poorly we will just update on our end.