K. Hovnanian® Homes Reviews in Houston, TX

This rating is ONLY for the Project Manager!!! The lenders were good as also.

I had a great experience building my home with Khov. Matt was very attentive and fixed any issues I saw immediately. I’ve been living in my home over a month and have no complaints. Quality seems to be great! The only reason I did not give 5 stars is because of the mortgage team. I was not impressed and would never get my loan through them again.

The staff always answered my questions and were very helpful. I chose to finance with them and you may have more of a stressful time if your income is nonstandard. The only other thing I didn’t like was that I felt pressured to close by the end of the month, but I know each month costs money for somebody. Overall, I would not hesitate to do business with Khov again. The whole process was helpful and informative. Even after you purchase the house, they continue to check in through text or email to be sure that everything is going as expected. You don’t get that with a typical home purchase.

We had a pretty nice experience throughout the home buying process, from the initial earnest payment, to the design choices, all the way to the final closing day. The people we interacted with throughout the process were very professional and knowledgeable about their respective work. The construction process however could be improved a little to be really great for the home buyer. For instance, our first builder representative resigned close to house completion, and although our second builder was great at picking up where the first builder left off (and even now still helps us with any issues the house has), it would've been great to stick with the same person the whole way through. The workmanship wasn't perfect, and we still found items that needed fixing even after closing, most of them were fairly minor (paint touch-up, missing caulking, etc.). But overall the main and important items such as insulation, electrical, plumbing, structure were constructed well and so far there hasn't been any problems after living in the house for a few months now. Overall our experience with both builder reps were excellent and helpful with getting any questions we had answered, or would at least get back to us with any questions they couldn't answer. We do believe that for the price we paid, the quality could've been a little better. The saving grace is the warranty that comes with the house so at least any issues found post-closing could be addressed through the warranty. In all, the overall experience was great. Just be sure to ask your builder rep as many questions as you can and don't be shy to voice something that you don't like, even if it's something minor. And if you're in a situation where construction is getting rushed right before closing day, be especially diligent with searching for any areas the building crew may have rushed through. In the end we're happy with our house and the purchase of it and learned many things along the way as first-time homeowners. ... More

Ismael went above and beyond to get us into our house as quickly as possible. Any issues that have come up since we moved in have been taken care of quickly.

KHOV lived up to their high reputation!

K. Hovnanian’s sales agent was professional, courteous, and knowledgeable. They did a phenomenal job of completing my home as promised.

I’m happy with my Home and would recommend KHOV to anyone. Garrett their construction manager is amazing, he was great and honestly he is the main reason why I would recommend them.

This Builder was amazing, they made the process super easy and smooth, the people who were helping us through this did an amazing job taking care of us, answering emails, questions, and phone calls every step of the way. We love the home would highly recommend

The overall experience was pleasant. The sales portion could've been better for a first time home-owner, however the construction team and process was exceptional.

Attentiveness and care from sales consultants to construction managers.

Great people just inspect good the home but otherwise very good.

Good...

This is the second time I bought property from KH. And this time is not that smooth. My first sales this time is Paul, and he didn’t let us know KH will have new section new my first property, so he tried to sell me the old section in the old area. We put the deposit, and later we found out the material they use for that property is terrible. So we just wanna they change them, but they said that’s approved by the county. Then we met Damaris, she is great and show me the new section. That’s what we want at the first time. Later we tried to get back our deposit, but they said there is nothing wrong with that house. Then we complain to the sales manager Amanda, she was very helpless and what she did is just covered Paul. Finally, we cannot get back the deposit but we still bought from Damaris. Actually, this time the buying experience is not happy. So I won’t suggest K. Hovnanian Home to the people around who wanna buy the house. ... More

I am glad that I chose KHOV as my first home.

Great house that I love it.

KHov building manager and customer service is great.

We had a mostly good experience with this builder.

The overall process was great! They are great people!

What I would like others to know about K. Hovnanian is that they understand the importance of building a valuable home.

WELL THE ONLY GOOD EXPERIENCE I GOT IN ALL THE PROCESS TO BUILD MY HOUSE WAS WITH THE ARCHITECT WHO WAS ON POINT EVERY TIME WHEN I HAVE AN ISSUE.. THE SELLER, THE INTERIOR DESIGNER WAS AN STRUGLE, THEY NEVER HAD THE CORRECT DOCUMENTS WITH THE IMPOVEMENTS I WANTED (I BELIVE IN THIS PROCESS THAT IS VERY IMPORTANT) BTW I'M SO HAPPY WITH THE HOUSE DESING.

A/C units are too small for the home size

Good overall experience. All team members very attentive and responsive. Have had few issues with the home but all have been addressed.

Our salesperson, and construction manager were great, and a pleasure to work with. They overcame some big hurdles to make sure we got what we wanted.

Everyone at K Hovnanian Homes was wonderful and so helpful throughout the process. A few downside - I did not get the farmhouse sink I wanted even if I requested this change in the early phase of construction and was willing to pay the difference. I just wish there was some flexibility; had issues with our granite countertops not being presealed and us not being informed. But overall, a great experience. I would like to give a shoutout to our construction manager who was always available to answer any questions or concerns we had prior to and once we moved to our new home.