K. Hovnanian® Homes Reviews in Houston, TX

Everyone at K Hovnanian Homes was wonderful and so helpful throughout the process. A few downside - I did not get the farmhouse sink I wanted even if I requested this change in the early phase of construction and was willing to pay the difference. I just wish there was some flexibility; had issues with our granite countertops not being presealed and us not being informed. But overall, a great experience. I would like to give a shoutout to our construction manager who was always available to answer any questions or concerns we had prior to and once we moved to our new home.

First I want to say if it wasn’t for Brandy the experience would be a lot worse. From start to finish Brand made sure we were always informed and feeling good about our house. Truly was the big reason we bought with Khov. The building and construction side I just never trusted the process. This not my first build so I have understanding how it should go. Really felt like my house didn’t have someone watching over it and the contractors could do whatever they want. Then we would send notes to help fix and really would never get an answer or waited till final will through and then was still fixing issues after I signed. We have a lot of things we picked out not happen or get something else. Didn’t see like the construction team really cares about the selection sheet. If we didn’t say something I’m sure we would of got upgrades we didn’t pay for but was put in. We had a small issue with how our dishwasher was framed. They addressed and on final walkthrough it was worse what they fixed. What was said is well our contractor do things differently depending who does it. Weird answer when I knew how to fix it. Then they came back to fix it and it looked better and we thought it was done. Then came back a third time to fix it again. Just seems like contractors do what they want and the team accepts hoping the customer doesn’t say anything. Attention to detail just lacks on the construction team. They are all very nice and I know a lot of changes have happen but my home is forever. We will be using the warranty a lot cause the more you live in there the more I notice. My last home that was built I didn’t use it once cause the attention to detail was amazing. Which I’m sure only helps the bottom line in a business. Always willing to give more fees back if asked. We love our home just the process and the quality of workmanship was just a pain. ... More

If you have a truck ensure your attempt to put it in the garage to see if it fits. This is something I didn’t do and wish I did. My truck doesn’t fit in my garage forcing me to park across the street

The construction manager was great! The sales practice and tactics need another look, but overall they came together in the end.

Constuction quality is good. Possible improvement in the refinement of structures. Scope for further improvement in surfacing soil before laying the lawn. Wood fence quality is average.

Love my new home, the buying process is long and sometimes confusing, but Damaris was very helpful during the process, the construction was according to the plan, some issues during the walking through that were fixed, Felix was always pending on us, once we received the house, have a few warranty issues but minor details that Felix help to fix, don't know about loan issues because we bought without loan

Josue always rises to the occasion! Helped me with pipes last week - and Paul ( sales) called to see how things are going

Lois and Kade did a great job taking care of us.

Fast process, love our new home.

This is my first home purchase and our sales representative, Ashley was amazing. She really made the process as easy and painless as possible. My only grief is that there was multiple damages to the wood floors and overspill in many areas. Thankfully, they were quick to respond to repair these issues.

Good Experience! Nice people! Great locations! But still found some issues after closing.

CHarlie had been super helpful.

project lead was amazing. She responded to every concern immediately.

The house is well built for track type build - they have a lot of detail in their builds. Their plans are good for older folks like us as well as first home buyers. The use of K. Hovnanian Mortgage was relatively easy as compared to other mortgages I have taken in the past. I would buy another KHov home. Nice job KHov all around....

The entire process from signing the contract to closing date was good. The communication with the sales person, construction manager was very good. Hired a private inspector to review to 3 stages of construction and his opinion of construction quality was much better than many builders. Any issues that came up were resolved in a timely manner. But the biggest issue i had was network cabling for home network. The electricians pulled cat6 data cable. They used electrical boxes instead of low voltage boxes in the wall. The cut the cables in the wiring closet with only 30 inches exposed. The even pulled one data cable i paid for and them removed it when sheetrock was installed. They would not allow me to hire my own cabling contractor. The result was i had to rip most of it out and do it myself after closing. I do "IT" support from home and need a reliable home network. Building out a wired home network would have been much easier during framing but was not allowed to do so. Other than the home network problem the outcome of the overall build was pretty good due to the weekly verification of work and communication and initiated with sales and the construction manager. ... More

Andrew and Terence were very responsive to our family needs and requests.

We have had prior experience with KHov in a different market here in Texas. The staff here have all been very helpful along the way. From Leonard and Iman at the sales office to Carlos the superintendent, all have been very nice and responsive. The different subs involved are simply here to get the job done in whatever way is efficient. It has not necessarily been skilled or appropriate. Paint and drywall were the worst. When the home buyer has to go through the home with blue tape, there is a problem. We spent too many hours doing someone else’s job in order to get it done properly. The AC will need additional adjustments in the coming months because we were dismissed prior to closing when we voiced our concerns. Arches and walls are crooked in many main areas of the house. This can’t be corrected now. And should have been addressed prior to finishing the drywall phase. The drainage swale adjacent to to the home is a small pond harboring mosquitoes. We understand this is a developer responsibility but KHov also owns the lot/home next door and holds some responsibility also. Carlos was very helpful in getting our fence straightened after a recent wind event just after we closed. But if the adjacent ground were more stable, there may not have been an issue. There was no issue on the other side of the yard. The house was allegedly cleaned prior to closing but it really wasn’t. We have had to clean all the toe kicks under the cabinets even though this was on a list prior to closing. Overall we love the home. But yes. The experience could have been better. ... More

nice people at the home office

The builder showed concern for our needs

We are happy overall. Very pleased with the warranty representative. Not very happy with the sloppy painters as we continue to find and clean up paint on the floor and hardware. Thanks!

The overall experience wasn’t bad. The financing team was fantastic.

Check everything before you move in

AC unit too small for home.

Great team to work with both sales and construction management. Issues were addressed and resolved quickly.

I was disappointed with quality of craftsmanship (especially the masons bricklayers). Katrina and Buddy w/ KHovnanian have been great dealing with other then the poor masons poor craftmanship my experience been great.