K. Hovnanian® Homes Reviews in Houston, TX

This is the second time I bought property from KH. And this time is not that smooth. My first sales this time is Paul, and he didn’t let us know KH will have new section new my first property, so he tried to sell me the old section in the old area. We put the deposit, and later we found out the material they use for that property is terrible. So we just wanna they change them, but they said that’s approved by the county. Then we met Damaris, she is great and show me the new section. That’s what we want at the first time. Later we tried to get back our deposit, but they said there is nothing wrong with that house. Then we complain to the sales manager Amanda, she was very helpless and what she did is just covered Paul. Finally, we cannot get back the deposit but we still bought from Damaris. Actually, this time the buying experience is not happy. So I won’t suggest K. Hovnanian Home to the people around who wanna buy the house. ... More

I am glad that I chose KHOV as my first home.

Great house that I love it.

KHov building manager and customer service is great.

We had a mostly good experience with this builder.

The overall process was great! They are great people!

What I would like others to know about K. Hovnanian is that they understand the importance of building a valuable home.

WELL THE ONLY GOOD EXPERIENCE I GOT IN ALL THE PROCESS TO BUILD MY HOUSE WAS WITH THE ARCHITECT WHO WAS ON POINT EVERY TIME WHEN I HAVE AN ISSUE.. THE SELLER, THE INTERIOR DESIGNER WAS AN STRUGLE, THEY NEVER HAD THE CORRECT DOCUMENTS WITH THE IMPOVEMENTS I WANTED (I BELIVE IN THIS PROCESS THAT IS VERY IMPORTANT) BTW I'M SO HAPPY WITH THE HOUSE DESING.

A/C units are too small for the home size

Good overall experience. All team members very attentive and responsive. Have had few issues with the home but all have been addressed.

Our salesperson, and construction manager were great, and a pleasure to work with. They overcame some big hurdles to make sure we got what we wanted.

Everyone at K Hovnanian Homes was wonderful and so helpful throughout the process. A few downside - I did not get the farmhouse sink I wanted even if I requested this change in the early phase of construction and was willing to pay the difference. I just wish there was some flexibility; had issues with our granite countertops not being presealed and us not being informed. But overall, a great experience. I would like to give a shoutout to our construction manager who was always available to answer any questions or concerns we had prior to and once we moved to our new home.

First I want to say if it wasn’t for Brandy the experience would be a lot worse. From start to finish Brand made sure we were always informed and feeling good about our house. Truly was the big reason we bought with Khov. The building and construction side I just never trusted the process. This not my first build so I have understanding how it should go. Really felt like my house didn’t have someone watching over it and the contractors could do whatever they want. Then we would send notes to help fix and really would never get an answer or waited till final will through and then was still fixing issues after I signed. We have a lot of things we picked out not happen or get something else. Didn’t see like the construction team really cares about the selection sheet. If we didn’t say something I’m sure we would of got upgrades we didn’t pay for but was put in. We had a small issue with how our dishwasher was framed. They addressed and on final walkthrough it was worse what they fixed. What was said is well our contractor do things differently depending who does it. Weird answer when I knew how to fix it. Then they came back to fix it and it looked better and we thought it was done. Then came back a third time to fix it again. Just seems like contractors do what they want and the team accepts hoping the customer doesn’t say anything. Attention to detail just lacks on the construction team. They are all very nice and I know a lot of changes have happen but my home is forever. We will be using the warranty a lot cause the more you live in there the more I notice. My last home that was built I didn’t use it once cause the attention to detail was amazing. Which I’m sure only helps the bottom line in a business. Always willing to give more fees back if asked. We love our home just the process and the quality of workmanship was just a pain. ... More

If you have a truck ensure your attempt to put it in the garage to see if it fits. This is something I didn’t do and wish I did. My truck doesn’t fit in my garage forcing me to park across the street

The construction manager was great! The sales practice and tactics need another look, but overall they came together in the end.

Constuction quality is good. Possible improvement in the refinement of structures. Scope for further improvement in surfacing soil before laying the lawn. Wood fence quality is average.

Love my new home, the buying process is long and sometimes confusing, but Damaris was very helpful during the process, the construction was according to the plan, some issues during the walking through that were fixed, Felix was always pending on us, once we received the house, have a few warranty issues but minor details that Felix help to fix, don't know about loan issues because we bought without loan

Josue always rises to the occasion! Helped me with pipes last week - and Paul ( sales) called to see how things are going

Lois and Kade did a great job taking care of us.

Fast process, love our new home.

This is my first home purchase and our sales representative, Ashley was amazing. She really made the process as easy and painless as possible. My only grief is that there was multiple damages to the wood floors and overspill in many areas. Thankfully, they were quick to respond to repair these issues.

Good Experience! Nice people! Great locations! But still found some issues after closing.

CHarlie had been super helpful.

project lead was amazing. She responded to every concern immediately.

The house is well built for track type build - they have a lot of detail in their builds. Their plans are good for older folks like us as well as first home buyers. The use of K. Hovnanian Mortgage was relatively easy as compared to other mortgages I have taken in the past. I would buy another KHov home. Nice job KHov all around....