K. Hovnanian® Homes Reviews in Houston, TX

It was a good experience with the builder's team. the quality is above average.

My experience was a smooth process with the exception of some hiccups from the Sales Counselor Pros:: Temporary Solution:Rectified situation regarding backyard by mailing seeds for grass growth to my address. Cons: Used Condescending Language which was offensive. I am a military veteran and she expressed from her experience most veterans would not get approved for a certain loan amount amount thus exceeding A mortgage amount. I was shocked and appalled. Then she proceeded to ask me about my annual salary. I thought it was quite distasteful and unprofessional. I would recommend that she educates herself regarding veterans and not placing stereotypical connotations regarding whether or not veterans can purchase homes within their affordability. Jumping to conclusions that veterans dont make a decent salary to purchase homes that she may deem out of their financial bracket is unacceptable. ... More

It was a good experience

The Sales Team and Construction Manager are professional, responsive, and friendly. The Corporate personnel are difficult to work with, scheduled closing and walk through at same time, and could not be reached easily.

I wish the builders would have completed corrections before closing

Very satisfied with the house that we bought

They are very friendly

The buying experience went very smoothly. I'd buy another KHovnanian home.

Nice home for the price

Gregory and Matthew were very helpful and organized.

The sales rep was very attentive and timely in both responses and updates; very diligent, reliable, accommodating, and efficient. She helped make the home-buying process and experience easy and enjoyable. Additionally, she helped smooth over some bumps in the road. The building team did a good job overall, despite some moments of untimely responses. Team members were very courteous, and their follow-up repairs (per inspection reports) were timely and clean.

That my back yard would be looking at the water, that didn’t happen. It’s a privacy fence, instead a iIron rod fence. My loan guy Nate was good.

The builder was helpful when things went wrong. They were very responsive to our concerns and stepped in when there was an issue. The work on the home itself was not as clean and seamless but we were okay with that since the builder was able to work with us and provide extra caulking in areas as needed.

Overall was a good experience building first home.

The experience was positive for the most part , sales person was great and loan officer was great to work with, it was stressful at the end with closing and title company. Closing was also not very efficient . definitely these are the 2 areas needing improvement hence 4 stars...I would give it 5 if it was not so stressful and having to work with very un organize parties

Looooove our new home! But it seems that the builders cut way too many corners or don’t pay attention to detail. Many cosmetic flaws are very noticeable even to our visitors. Our fence was falling apart when we moved in. Khov was quick to fix which is good! But since the area where I purchased my khov home prices homes high, I would think they put in more supervision to each home that is built. Walk throughs are not enough.

Overall, this was a very good home-buying experience for us. The contractual language in the earnest money contract was vague and this created a misunderstanding. I believe this has been corrected.

Shelby did a good job after having to replace a previous salesperson who initially handled my home purchase. She listened to my requests and executed what needed to be done.

This is probably not a fair review as I have only lived in this home for one month. I'd like to give another one in one year. As of now I would do it all over again. Besides dealing with Lois the office manager or design center.

Took quite awhile to get started, however we only closed 1 month later than originally predicted.

Great home

The process of buying was smooth and enjoyable. However, the quality and craftsmanship has proved to be an issue. I do have confidence they will assist with making things better.

We felt on our walk through was rushed. and then we felt the house wasn't cleaned as well as we thought it should be upon move in. Couple of issues we noted on walk through were brushed off. (for example...".Oh just put some cleaner on that"...) We did eventually get things taken care of but not until after we made a list and it was fixed through warranty.. But it really shouldn't have been done that way. We do like our home....

generally a good experience overall

We love our KHovnanian home! The very few issues we’ve had after moving in have been taken care of and the house feels very well built. We liked the floor plans and we’re glad to find one that fit everything we needed in our first home together.