K. Hovnanian® Homes Reviews in Houston, TX

K.Hovnanian homes did a great job and stood up to their promises– selling in one month and even without my presence. If anyone of my friends in Richmond ever needs a home, I am going to recommend this builder. I liked your professional work, immediate responses and overall knowledge. Five cheers to you!

It was great

Run around on getting issues corrected in a timely manner. If the home owner does not follow up multiple times nothing happens. Even then the odds of getting if fix are low. Half the time they pawn you off on the sub-contractors.

I must congratulate the K. Hovanian team on an excellent job in making my home buying experience pretty much unbelievable. As first time home buyers my wife and I were a bit worried about what the entire process would entail. Luckily we can state that the entire process went smoothly and only took about 4 weeks. The sales rep. Rebecca was awesome and the entire mortgage team of Jennifer & others did a great job processing the necessary paperwork. Kudos also to John the construction manager a really meticulous and professional guy always trying to ensure that everything's prefect. Thanks again K. Hovanian we are happy to be a part of the family. ... More

Salesman was not up front about easement or telephone wires, told me I could fit a pool but quotes from pool companies stated that I couldn’t due to size of easement.

We are still waiting for issues that need to be addressed from the initial walk-through and it’s been over a months sense because the house. New superintendent is contacting us and he seems like is Trying to address the issues that were promised to be fixed before closing. The hard wood floor and bath- kitchen cabinets still need to be fixed. The reason for giving bad reviews for workmanship is because I have to replace a door knob, have to paint almost 5 door because it’s pealing from the bottom( this was’nt addressed are the at the walk through, the metal overnight on the upstairs mirror was chipped which we saw on the closing day, all door frames are not sealed at the bottom, garage doesn’t have wall base we’re we found to mice and other pest, AC is making too much noice and toilet water supply lines from building is sticking out from wall(it not installed properly. ... More

highly recomended

Overall the experience was great from the salesman to the KHOV account management. The only issue I have is the finishing details were rushed.

I was very disappointed in my experience with K Hovnanian homes. As a single mother, I chose K Hovnanian above other builders as I believed they had superior workmanship. During the building process, several issues arose, none of which were dealt with in a satisfactory manner. Each time I was pacified with a promise to look into the issues, then when I followed up several times later, I would be told that it was now too late in the process. Some examples were: - The kitchen Island was in the wrong location, 4 inches too close to the wall where the stove is located, when I asked for it to be moved, 2 inches was cut from the island base. - During the pre-cover meeting, I arrived at the house to find they had started to install the sheetrock and all the walls were half covered. - One of the electrical outlets in the master bedroom was in a location that when the bed is in place, the outlet is not accessible. I asked several times for it to be moved before the sheetrock was installed. After much pushing, another outlet was moved, but not the one I requested. When the electrician moved the other outlet, it brought the electrical work out of code, so the builder then refused to move the outlet I had requested. - During the pre-cover meeting I pointed out the sound proofing was missing from the master bedroom, the builder assured me it would be installed before they finished the sheetrock. When I followed up a few days later, the sound proofing had not been installed. I asked for the sheetrock to be removed, the builder didn't respond to my text. When I followed up again, he told me the walls were finished and they would not remove the sheetrock. Instead they drilled 32 holes in the master bedroom sheetrock and pushed the insulation through the holes. - Most of the internal doors in the home are damaged and cut too short, they are all approx. 2 inches from the floor, so when a light is on outside the rooms. The entire rooms are lit up, making it very difficult for my children to sleep. - Several of the kitchen, bathroom and laundry room cabinets are damaged. - The master bathroom Mirror is not level - The joins on the base boards are not level, each join sticks out and is very unsightly, I mentioned this several times during walk throughs and with the builders, they just agreed with me and never fixed it. - The grout between the tiles in the foyer, second bathroom floor and shower, kitchen, master bathroom floor and shower, hallway to bedroom four all have holes. When I raised this issue, I was told they would leave grout for me to fix it. They only left one grout color, so I cannot fix the bathrooms. - The glass in the front door allows water to leak into the foyer, each time it rains I have a puddle of water on the floor at the front door. - When it rains, one side of my house has a river on the grass, which holds the water for days afterwards. At the time I purchased my home, they were building 6 other homes. Perhaps the rush to get the homes completed within the allotted 150 days from the foundation being poured, was a contributing factor to the poor workmanship in my home. However, paying almost $500K for a home that I walk around and see sub-standard work, is very frustrating and extremely disappointing. ... More

My experience with KHOV Mont Belvieu has been for the most part an positive experience. The sales person was amazing, by far the best part of this, the sales person really went above and beyond to make me feel appreciated. The finance team is very efficient, although I did have an issue with my Wind/Storm certificate making it over to my insurance company before closing. But the builder and the condition of my home was unacceptable. The floors of my home arrived late, like days before closing. Therefore I was having my home inspection while there was a ton of work still being done in my home. And when closing came my home had paint all on the wood floors, windows and window frame and shower rods fallen off in the bathroom, dead grass, marked up cabinets, etc. The closing should have been pushed back and the home needed at least an extra week of thorough work. And as of this date I'm still waiting for puchlist items to be finished two months after closing. ... More

This is my first time buying an inventory home. I was sad that since it was fully built I could not go back and add or change out for things I wanted. Over all the home is well build. Builder is responsive to service call within the first month of moving in.

Unlike my 1st home buying experience with another builder, my home buying experience with K. Hovnanian has been great and wonderful. From initial signing thru construction thru closing, my overall experience has been marvelous and awesome. Sales manager and construction managers are wonderful, professional and joy to work with. 5 stars to K, Hovnanian. !!!

My experience with K. Hovnanian was exceptional. The experience from the initial sales visit to the mortgage process and with the builder was great. I experienced exceptional customer service at every step of the buying process.

Our sales rep. (Rick) and our construction manager (Stevie) were both very involved with the construction of the home and responded to any questions or concerns that we have immediately. Both are extremely professional and it was a pleasure to work with them.

This was our first home purchase and it was the best experience we could've wished for. Thank you K. Hovnanian!

I moved into my house during Covid and have been having work done since. The contractors are slopy and I've witnessed children working on the homes that are being built around me more that once. I feel the sloppiness of the contractors that KHOV are teaming with should be reconsidered.

Constuction quality is good. Possible improvement in the refinement of structures. Scope for further improvement in surfacing soil before laying the lawn. Wood fence quality is average.

They Have The Friendliest Group & Made Buying My Home Easy

This company are the best to go for. I am very happy to be with this family especially the staff, my loan officer Ms Jodie and my consultant Ms Rachelle they so sweet to work with. I really appreciate them and their work.

Excellent experience from showing to closing!

Very Satisfied with Home buying experience.

Katrina was amazing throughout my entire experience. She's the reason I found and purchased my home with K . Hovnanian.

Very stressful process! Had to complain to get cosmetic issues fixed that clearly needed to be fixed. Construction manager did catch a few things before me and corrected them before I had to complain. KHOV waited until last minute to schedule walk through and should’ve been done at least a week prior to closing to have appropriate time to get everything fixed. Was told if I don’t close they could delay fixing the issues for months so felt forced to close so my interest rate wasn’t affected. Running across issues the longer I’m here. Can file warranty claims for some things that did get fixed correctly on walk through. Everything should have been done right the first time.... ... More

Good...

Our first home buying process was very smooth, Nichole and Giorgio made sure to update us during the entire process.