K. Hovnanian® Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About K. Hovnanian® Homes.
Read all 1004 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Houston area. Houston homeowners have rated K. Hovnanian® Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
K. Hovnanian® Homes
has 4.5 out of 5 stars in Houston Area
1004 Reviews in Houston Area
K. Hovnanian® Homes in Houston Area
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Customer Reviews
K. Hovnanian® Homes - Very poor quality of finished materials throughout the house
- Juan G.
- Verified HomeBuyer
- September 24, 2020
- Mont Belvieu, TX
Very poor quality of finished materials throughout the house inside and outside. They are still having trouble fixing the details that are not finished and they have been working for 2 weeks. I regret having bought this house from all the details that I have found throughout the house and I only have 3 weeks living in it.
K. Hovnanian® Homes responded:
Good morning Juan - thank you for taking the time to provide feedback, we are sorry to hear that you are not happy with the quality of materials in your new home. We have sent your comments to local team members for review. Have a good day! 
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Wouldn't do it again
- Anonymous
- Verified HomeBuyer
- July 14, 2020
- PASADENA, TX
They used the cheapest contractors out there. They're really looking out for KHOV.
K. Hovnanian® Homes responded:
Good morning - we have sent your comments to the local team for their review. Thanks, have a good day!
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Very poorly designed and inadequate drainage system of house and lot
- Michael G.
- Verified HomeBuyer
- January 30, 2020
- MISSOURI CITY, TX
Yard flooded during first heavy rain. Concealed poor drainage before closing, I would not have purchased this home if I knew how bad the drainage of the lot and house were. I would like to sell the house back if possible. I don’t trust anyone from this organization and feel this problem was concealed from me
K. Hovnanian® Homes responded:
Morning Michael - thank you for taking the time to provide feedback. Sorry that you are are experiencing flooding with your new home due to drainage issues. If you continue to have issues, please feel free to email customercare@khov.com and we can pass along to the appropriate local ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 3
Very Dissatisfied Customer
- Jerry T.
- Verified HomeBuyer
- January 14, 2020
- Richmond, TX
There have been a number of issues with the property and trying to get a response from the builders construction manager is nearly impossible.
K. Hovnanian® Homes responded:
Hi Jerry - sorry to hear that you are having issues in your new home. If you would like to email us at customercare@khov.com with some details we can pass along to the appropriate local team members. Thanks!
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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