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- Sherman-Denison, TX
K. Hovnanian® Homes Reviews in Sherman Denison, TX
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What Sherman Denison Homeowners Have to Say About K. Hovnanian® Homes.
Read all 33 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Sherman Denison area. Sherman Denison homeowners have rated K. Hovnanian® Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
K. Hovnanian® Homes in Sherman-Denison Area
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Customer Reviews
Zero complaints!
- Anonymous
- Verified HomeBuyer
- April 19, 2022
- Van Alstyne, TX
Things took a little longer than hoped due to supply issues and turnover, but Kristina kept us in the loop the whole way. The home is perfect... Zero complaints!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - It was a great experience
- Kudzanayi M.
- Verified HomeBuyer
- November 23, 2021
- Van Alstyne, TX
It was a great experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Weekly updates during the build process
- Kenneth N.
- Verified HomeBuyer
- July 06, 2021
- Van Alstyne, TX
Build quality was excellent.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great quality and everything as promised
- Adam R.
- Verified HomeBuyer
- July 06, 2021
- Van Alstyne, TX
The KHOV team from day 1 was great to work with. This was my first home purchase and from the sales team to builders, all was covered and explained very well. Thank you KHOV for making our dream come true! =)
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience from start to finish
- Toni H.
- Verified HomeBuyer
- April 29, 2021
- Van Alstyne, TX
The entire experience was great. Kristina was there from the beginning and helped with all the decisions and even in initiating the financial portions. I couldn’t have done it without her and Thad made himself available and did a stellar job on the house. I love everything and am thankful for KHov for helping us get into our forever home :)
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - KHov was absolutely amazing with helping me become a first time
- Richard T.
- Verified HomeBuyer
- April 29, 2021
- Van Alstyne, TX
KHov was absolutely amazing with helping me become a first time home buyer. They always sent me pictures and updates on a weekly bases and if there were any issues, they were right on it, making sure that they were taking care of me.. My home is beautiful and love the neighborhood. Kristina was incredible and absolutely amazing with helping me put my home together.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - Good experience , very nice sales staff !
- The R.
- Verified HomeBuyer
- December 01, 2020
- Van Alstyne, TX
Good experience , very nice sales staff ! Good supervisors over building project of my new home !
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - The value of great customer care by Kristina She answered every
- Dave L.
- Verified HomeBuyer
- November 04, 2020
- Van Alstyne, TX
The value of great customer care by Kristina She answered every question and removed every concern Kristina went beyond great service each time talking with her
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - This was my first home it was stressful but all in all a good
- Andrew B.
- Verified HomeBuyer
- March 11, 2021
- Van Alstyne, TX
This was my first home it was stressful but all in all a good buy
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Quality of workmanship. Well built home
- John S.
- Verified HomeBuyer
- December 01, 2020
- Van Alstyne, TX
Quality of home was exceptional for the price, as was the workmanship.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Responsiveness to issues
- Erick B.
- Verified HomeBuyer
- August 18, 2024
- Van Alstyne, TX
Generally responsiveness to issues is great but recently our garage door has been malfunctioning and it’s been a few weeks and still no one has come to address it and we have to reach out several times. We get unsatisfactory replies and no follow through with the warranty person. Lastly the entrance to our community has dead landscaping which doesn’t set the right tone for our subdivision. We have mentioned this as well with no addressing of the issue.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Daniel (one of the builders) was fantastic and always did anything he could to help us.
- Aaron S.
- Verified HomeBuyer
- December 07, 2021
- Van Alstyne, TX
Building shortages caused us to change a few things but overall the house was completed and we love it! Few thing here and there but the warranty department has been on top of it.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
K. Hovnanian® Homes - Though home took 2 additional months to close, it was understandable
- Jeffrey G.
- Verified HomeBuyer
- September 07, 2021
- Van Alstyne, TX
Though home took 2 additional months to close, it was understandable based on market and material conditions. Very happy with our home and the sales and service teams.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Kristina's wonderful customer service.
- Anne H.
- Verified HomeBuyer
- March 15, 2021
- Van Alstyne, TX
Very nice people. Kept me well informed as I was out of state. Answered all questions quickly.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Excellent responsiveness to problems.
- Delores F.
- Verified HomeBuyer
- November 12, 2019
- Van Alstyne, TX
Excellent service as far as Office and Field reps.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great but some hiccups
- Alyssa M.
- Verified HomeBuyer
- October 23, 2024
- Van Alstyne, TX
The starting part went great, Kristina was awesome and responsive. Carson was great too! First walk through went well, the second walk through we noticed some things needed to still be done. Closing was great. After 1 night in my house, I started having problems with the light/fans in both rooms. Which has been an ongoing issue still. Also had an insect issue from the first day, they were coming in from areas that were not fully chalked. Thought Laurie from warranty has been helping with the lights, I wished the lights would not have been an issue.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
We love our house
- Brandon R.
- Verified HomeBuyer
- October 26, 2021
- Van Alstyne, TX
There were a few hiccups, some due to weather and supply issues, the others were due to poor management during the build process. Overall we are happy with the product and would recommend KHov to any of our friends.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Overall good experience.
- Anonymous
- Verified HomeBuyer
- May 26, 2020
- Van Alstyne, TX
Love our home. Very receptive to issues even after we moved in.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
For the most part I love the home. There are a few things I need to turn on on the warranty.
- Robin P.
- Verified HomeBuyer
- December 03, 2019
- Van Alstyne, TX
The employees at K. Hovnanian Homes are so good to work with. I love the use of the square footage in the home. It is a great space for me and my girls. The neighborhood id in a great location with both schools so close that my kids can walk to school It's been an amazing time saver for me in the morning.
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
We are very satisfied with our home!
- Michael H.
- Verified HomeBuyer
- July 24, 2020
- Van Alstyne, TX
We were treated with respect and care through the entire process. The team made sure to work very hard to get us in our home in a timely fashion while still providing a top notch home that my family and I will enjoy growing in!
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Because of us having several building managers, it was sometimes a challenge.
- Anonymous
- Verified HomeBuyer
- November 05, 2020
- Van Alstyne, TX
The contractors were often messy leavings food stuffs and bottles around the property. Perhaps better daily clean up at the building site would be a plus.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Ambivalent
- Bryan C.
- Verified HomeBuyer
- October 29, 2019
- Van Alstyne, TX
K. Hovnanian Homes are very nice homes, and Standford Park is a lovely area, near highway 75. As for the construction of the home, the builder and sales person's do a great job keeping you informed on the progress of the build. This was my second home purchase, and the KHOV team was extremely helpful and knowledgeable. They answered every question i had truthfully and in a timely manner. What i wish i could have gotten is (1.) a bigger garage, 20' deep garages are not designed for the Texas truck driver. My full size truck will not fit in my garage, this leaves it open to the Texas weather. ...
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Great homes
- Julian M.
- Verified HomeBuyer
- August 09, 2024
- Van Alstyne, TX
My experience with KHov was great. They where fast and very trustworthy. Will get my pre 1 year inspection in soon but as of now no issues with he home in any way!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
New home buyer
- Jeff M.
- Verified HomeBuyer
- July 31, 2020
- Van Alstyne, TX
The process was quick and easy.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
K. Hovnanian® Homes - The negative side of my experience is the house I really wanted
- Sheila R.
- Verified HomeBuyer
- January 19, 2021
- Van Alstyne, TX
The negative side of my experience is the house I really wanted had an appraisal issue and I had to select another property. This property was not completed, so my family had to spend three extra weeks in a hotel! Once we moved in, we fell in love with our house! I love the finished product. The kitchen is awesome, and everyone has their own space.
Total Score 3
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
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