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K. Hovnanian® Homes

K. Hovnanian® Homes Reviews in Charlottesville, VA

What Charlottesville Homeowners Have to Say About K. Hovnanian® Homes.

Read all 26 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Charlottesville area. Charlottesville homeowners have rated K. Hovnanian® Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

K. Hovnanian® Homes

has 4.2 out of 5 stars in Charlottesville Area

26 Reviews in Charlottesville Area

Star Rating Breakdown

5 ★ 11

4 ★ 10

3 ★ 4

2 ★ 0

1 ★ 1

Ratings by Category

Overall 4.2

Quality 3.9

Trustworthiness 4.1

Value 3.9

Responsiveness 4.2

K. Hovnanian® Homes in Charlottesville Area

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Customer Reviews

I would rather live in a refrigerator box under a bridge then use this builder again

  • Scott & Laura K.
  • Verified HomeBuyer
  • October 23, 2024
  • RUCKERSVILLE, VA

Full disclosure: my wife and I have extensive experience in buying and building houses. We have a complete and thorough understanding of the entire home buying/building process. With that being said, we will never use this builder ever again. With the exception of our sales associate (who was the third one we encountered, and she was phenomenal), there is not a single facet of the process that we are happy with. I cannot convey my true feelings for this company and it's employees for fear that they would have grounds to sue me for slander, so I am forced to continuously mutter the mantra of ...

K. Hovnanian® Homes responded:
Hi Scott, thank you for taking the time to express your thoughts. We've reached out to management about the concerns mentioned and we were informed that there was a leak during construction that caused mold to form. Our team jumped right on the matter, but you weren't informed in a timely manner about the situation. With this possibly affecting your health we decided to find you another home in the community, and we were told that you thanked us for allowing the change. A member of our team will be reaching out to you to see if there is anything you may need assistance with. We do apologize for the inconvenience, and we look forward to talking to you. ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1