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K. Hovnanian® Homes Reviews in Washington, VA

What Washington Homeowners Have to Say About K. Hovnanian® Homes.

Read all 422 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Washington area. Washington homeowners have rated K. Hovnanian® Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

K. Hovnanian® Homes

has 4.4 out of 5 stars in Washington Area

422 Reviews in Washington Area

Ratings by Category

Overall 4.4

Quality 4.3

Trustworthiness 4.4

Value 4.3

Responsiveness 4.5

K. Hovnanian® Homes in Washington Area

View Homes

Customer Reviews

It was a good experience

  • Chetan K.
  • Verified HomeBuyer
  • May 14, 2025
  • Frederick, MD

The house is decent. The sale process was excellent. The sales reps were good. Given the townhome is in middle of condos, we have irresponsible neighbors who don’t curb after their dogs. I have highlighted this incident to the HOA. They don’t seem to care.

K. Hovnanian® Homes responded:
Hi Chetan, thank you for your feedback and for the kind words about our sales team and your homebuying ...

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

We wish we could have found an affordable single family home. Condo living is not for us.

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2024
  • Woodbridge, VA

Be prepared to install all the ceiling fans and lighting. The only built in lighting is in the bathrooms n kitchen. The kitchen lighting would be great IFF there were multiple control swtches and circuits. There is only one circuit so all the lights come on. No separate switch for the island lightng. Under counter lighting works nicely as is on its own circuit. The porch deck is poorly thought out. Too small for normal deck chairs. Only enough room for one person. Flooring on deck is open plank and all the porches are vertically aligned so the drip upon each other. Many windows ...

K. Hovnanian® Homes responded:
Hi, thank you for taking the time out to provide us with your feedback we really appreciate any feedback we receive. We understand that condo living may not be for everyone, but if there's anything we can do to better shape your experience please feel free to reach out to local management or contact us at onlinereviews@khov.com and we'll do what we can to assist you. Thank you again for the review and we hope you have a great day! ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

New condo

  • Kenneth & Debra G.
  • Verified HomeBuyer
  • November 08, 2023
  • Woodbridge, VA

Good responsiveness to taking care of things once we moved in but excessive delay in completing condo (10 months) and lack of information along the way created an overall poor experience.

K. Hovnanian® Homes responded:
Hi Kenneth, thank you for the feedback. We're happy to hear that our associates have been accommodating your needs in a timely manner. We do apologize if there was any miscommunication during your buying process we strive to be as transparent as possible when it comes to information about the homes. We do appreciate you telling us about the good and bad during your experience with us as we're always looking for ways to improve. Thank you again for your review and we hope you have a great day. ...

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

Good Floor plan, some issues could be better

  • Brent C.
  • Verified HomeBuyer
  • October 25, 2022
  • Fredericksburg, VA

Several issues we are not very happy with: - Windows, while having issues with the locks we were told if you leave the windows open for several hours you might have problems with the plastic locks. They will shift and get out of shape. We have lots of windows and in good weather we like to have them open. Never had this issue with good quality windows in any of my homes. So we have windows that we can look out of, but if you open them don’t expect the locks to work! Maybe you need to find a different supplier. -We have a home on the river, what we were told we could do by the river ...

K. Hovnanian® Homes responded:
Hi Brent, thank you for sharing your detailed list with us. We have forwarded your comments on to our local management team for their review. khovnanianhomes

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

K. Hovnanian® Homes - The sale representative (Joey) was really nice and responsive

  • Anonymous
  • Verified HomeBuyer
  • May 10, 2022
  • Fairfax, VA

The sale representative (Joey) was really nice and responsive to our questions and request. Most of the construction managers (Matthew and Ricardo) were nice, addressed our concerns quickly and in timely manner. The whole home buying experience with KHOV was acceptable. Many times, there are lack of communication between the construction and the rest of the team which left us frustrated at the settlement because of the delays.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

K. Hovnanian® Homes - Overall an ok process.

  • Tristan N.
  • Verified HomeBuyer
  • February 19, 2022
  • Fairfax, VA

Overall an ok process. The initial paperwork for the condos was an alright process, but the price jumped up $5k at last second before we committed to buying. This was due to someone else buying a condo in the unit before we signed. During the home décor phase, the specialist was really nice and gave us a ton of useful suggestions on what to include in the new home. However, there were some selections I believe that should have come standard with the home rather than an upgrade since it was marketed as a "Luxury home". For example, you will get a garage door but a garage door opener + ...

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

Friendly Supportive Team but Lacking in Quality Control

  • Bryan G.
  • Verified HomeBuyer
  • January 26, 2022
  • Fairfax, VA

The buying process with K.Hovnanian was straightforward. The Sales Team was attentive throughout the entire process and the Design Team followed through with all our desired options. We received weekly updates during each build phase. The Build Team was able to address a majority of the home's cosmetic punch-out list. They gave a thorough walkthrough of the home's systems and provided tips for us down the line for home maintenance. Things began to stumble towards the tail end of the transaction. A lack of communication between The K.Hov Teams caused confusion during site visits. The Home ...

K. Hovnanian® Homes responded:
Good morning Bryan - thanks for providing feedback, we are sorry to see that you have some quality concerns and will be sending your comments to the appropriate local reps for follow up. khovnanianhomes

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Home in WV

  • Tyler B.
  • Verified HomeBuyer
  • August 18, 2020
  • Ranson, WV

The process was pretty smooth throughout. The builders themselves did a wonderful job. The home is absolutely gorgeous and I love it. The liaison/realtor was excellent. She did a fantastic job throughout the entire process. She was incredible with communication and keeping us up to date. Any company should be proud to have her. Now the issue is there was a grading issue that the company had with the city, and the VP of construction failed to inform his team of. The builders and everyone else on the typical level you would meet with had no idea of the issue, and they all said we ...

Total Score 3


Quality 5

Trustworthiness 2

Value 5

Responsiveness 2

Would not recommend

  • Renu S.
  • Verified HomeBuyer
  • March 31, 2020
  • Chantilly, VA

The lady showing the house (Beth) - terrible experience with her. Sorry to say not trustworthy. Good experience with Robert - site manager.

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

K. Hovnanian® Homes - Pricey, pushy sales people, but great overall product in the

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2019
  • Woodbridge, VA

Pricey, pushy sales people, but great overall product in the end.

Total Score 3


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

Vanessa

  • Vanessa W.
  • Verified HomeBuyer
  • January 23, 2025
  • Woodbridge, VA

I am pleased with my condo but struggling getting used to that kind of living. My sales person was not in the right job but the fiance people were great and the warranty guy is very helpful. I would only caution to asking detailed questions for complete understanding of expectations. Finishes in condo are standard.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Good home with few additional improvements needed

  • Chaitanya & Aruna B.
  • Verified HomeBuyer
  • October 09, 2024
  • Aldie, VA

The team was helpful during the early stages, and communication was generally prompt. However, there were some concerns regarding the finish and detailing in certain areas, particularly in the bathrooms. The quality of work and the bathroom floor plans and options did not meet my expectations, with some of the detailing appearing inaccurate or incomplete. Additionally, even though we signed the agreement knowing the plan and options, the paid amount does not seem to match the options provided. After adding $100K in upgrades, the house still doesn’t reflect the luxury look we were aiming for. ...

K. Hovnanian® Homes responded:
Hi Chaitanya, thank you for your feedback. We strive on improving and there were a couple of things that were done to ensure that the quality of the homes was up to par. We have spent extra time to provide extra finish work upfront to ensure a high-quality finish and we have offered an extra 30 day touch up so that we aren’t making these buyers wait until the 11th month for minor settlement repairs. Also, just last month, approved an increase in the landscaping budget to double the size of all plant materials and add some additional plantings. We appreciate your feedback and we hope you have a great day. ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

The updates was not great

  • Anonymous
  • Verified HomeBuyer
  • December 07, 2023
  • Hedgesville, WV

Jeff was great in helping us out and go the extra mile but the rest of it was a right . We were told one thing but ten it was something else . . But the whole thing was very good

K. Hovnanian® Homes responded:
Hi, thank you for the feedback! We're glad Jeff was able to provide you with a positive experience and we're happy to hear that in the end you had an overall good experience. Thank you again for the feedback and we hope you have a great weekend. khovnanianhomes

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Could be better

  • Robert & Deborah W.
  • Verified HomeBuyer
  • November 05, 2023
  • Woodbridge, VA

Condo building is not very senior citizen friendly - garages too narrow, doors to trash & storage rooms & garages are not handicap accessible. Even if you are not handicapped, the narrow garages making getting out of a medium-sized SUV very difficult and doors in common areas are heavy to open, and if you have something in your hands, forget it. Three of my neighbors have had issues in first 90 days with their units as have we. Issues were fixed, but not a pleasant experience.

K. Hovnanian® Homes responded:
Hi Robert, thank you for taking the time to leave a review. Your feedback is valuable, and we're always striving for ways to improve. We appreciate your insight and are happy to hear that our associates were able to address and correct the issues you were having. Thank you again for the feedback and if you ever need any more help, please feel free to reach out to local management they would be happy to help. We hope you have a great week! ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Not the experience I expected

  • Anonymous
  • Verified HomeBuyer
  • October 17, 2022
  • Fairfax, VA

The good: Let me start off by saying that Matt and Everett are amazing employees for KHOV. They go above and beyond for each homeowner. It is a great pleasure in speaking with them and knowing they care in helping out. Matt drove to the condo on his day off to help me out with getting me into the building so Verizon could install my internet. That is the level of customer support which is extremely appreciated though not an expectation by any means. The bad: This condo was 8 months overdue and KHOV senior management was not helpful one bit. As a customer it was incredibly frustrating to ...

Total Score 3


Quality 2

Trustworthiness 1

Value 5

Responsiveness 5

The builder delivered the house on the date that was stated in the contract.

  • Anonymous
  • Verified HomeBuyer
  • November 16, 2020
  • Mount Airy, MD

The builder met each milestones in the construction process. Builder informed us of any delays and was able to make the lost time to complete the house on time. On few occasions, we had to follow-up with the builder.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Poor workmanship and materials

  • Anonymous
  • Verified HomeBuyer
  • October 16, 2024
  • Alexandria, VA

My 3rd new build and the overall workmanship and materials are below average for new construction. Pretty disappointing for the price paid. The paint chosen is literally the worst, it wipes off just by brushing it with your clothes. Not to mention the painters, it seems like a four year old could have done a better job. Paint on the floors, in the carpet. Trim paint on the walls, wall paint on the trim. We had(have) places where the grout does not match for all of the same tile work. The color of grout doesn't even exist anywhere in our house. Had to spend multiple hours cleaning and ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 4

My experience with the KHovnanian builder.

  • Steven & Yu Cha M.
  • Verified HomeBuyer
  • April 12, 2024
  • Woodbridge, VA

I was disappointed to learn that KHov left a dirty filter in our furnace at closing, It was clogged with what appeared to be drywall dust mostly. This is unacceptable. I guess because it is out of sight the culprit didn't think anyone would notice. This one thing prevents me from giving a great review.

K. Hovnanian® Homes responded:
Hi Steven, we've reached out to local management about your concerns, and we were made aware that the issue stated above has been resolved. We do apologize as some things may go unnoticed which is why we encourage our homeowners to submit any concerns they may have. Thank you for the review and we hope you have a great week. ...

Total Score 3


Quality 4

Trustworthiness 2

Value 3

Responsiveness 3

McDaniel ll Townhome

  • Anonymous
  • Verified HomeBuyer
  • August 07, 2022
  • Fairfax, VA

McDaniel ll Townhome. This has 3500 square feet and a desirable floor plan. The craftsmanship was not what we expected for a Townhome in this price range.

Total Score 3


Quality 2

Trustworthiness 4

Value 2

Responsiveness 4

K. Hovnanian® Homes - Until you actually live in a home for a while, you don’t notice

  • Paul S.
  • Verified HomeBuyer
  • April 29, 2022
  • Hedgesville, WV

Until you actually live in a home for a while, you don’t notice all of the issues that escape you on your initial visit. Walls were not properly prepped prior to painting. I use blue tape so as not to put marks on the wall itself. When tape is removed the paint comes with it. Painters were sloppy while around trim work (paint on floor). Front door casing not level which allows light and air in. Cheap vinyl flooring. Cracks in ceiling where tape is coming loose. Little things like this annoy me because it appears there is no pride in what is produced and supervised.

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 3

Eh.

  • Anonymous
  • Verified HomeBuyer
  • February 25, 2020
  • Aldie, VA

Make sure you get the radon tested before you buy a home -- K. Hovnanian is very quick to deny any responsibility for it. Some of the K. Hovnanian people were very responsive to our needs, and others were less so.

Total Score 3


Quality 4

Trustworthiness 2

Value 2

Responsiveness 4

Not great sales and builder customer service

  • Matthew A.
  • Verified HomeBuyer
  • October 22, 2019
  • Aldie, VA

The home seems built well, but during the sales process, the sales agent was horrible about getting back to us with answers to questions or when we needed to make changes. The home seems to be built well, and through the process the construction manager was pretty good. But we've had a couple issues (mostly completely dead sod and plants right at settlement) and these things still aren't resolved. I keep getting told they'll be done, but it's been over a month and nothing has been done. Followed up a few times and I just get long winded explanations and excuses.

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 1

Daryl is great- Everyone else quit

  • Mark H.
  • Verified HomeBuyer
  • September 27, 2024
  • Chantilly, VA

There is too muc turn over and issues are not resolved. There were short cuts made and many mistakes. The garage door has never been fixed. Orlando and so many other good people quit because they were overworked and underpaid. The buyers all suffer as a result.

K. Hovnanian® Homes responded:
Hi Mark, thank you for taking the time out to provide us with feedback. We've sent your message to local management to inform them of the concerns mentioned. They will continue to service any called in items that are warrantable and are focused on turning your experience around. We appreciate your review and look forward to working with you on whatever may arise. Have a great day! ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Less than average quality of home. You can hear walking neighbors upstairs. The workmanship is way under average, no attention paid on details, specially the painting job.

  • Georgina K.
  • Verified HomeBuyer
  • July 26, 2024
  • Woodbridge, VA

The poorest quality home I have ever bought. It was supposed to be new but the quality of the crafmanship leaves a lot to be desired, specially the painting job, sloppy and poor quality paint. The paint over frames is full of crumbs, that will require sanding and repainting . I was told that buy as it is after I had put my downpayment. The person responsable for responding to issues was excellent, The windows would not open and they came and fixed them almost all. Problems with a breaker they also fixed, overall very responsive.

K. Hovnanian® Homes responded:
Hi Georgina, thank you for taking the time out to address your concerns. We've sent your review to local management, and we were informed that there were only 3 service request submitted which were all completed as mentioned above. A member of our team should be reaching out to you in regard to the cosmetic concerns mentioned. We were excited to hear that we've built a great relationship with you, and we look forward to assisting with any other concerns you're having. Thank you again for the review and we hope you have a great day! ...

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 5

K. Hovnanian® Homes - Great floor plans and locations.

  • Shea W.
  • Verified HomeBuyer
  • October 26, 2021
  • Fairfax, VA

Great floor plans and locations.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 3