K. Hovnanian® Homes Reviews in Washington, VA

From the moment we started the process was super smooth and the finished product is amazing! Alex, Tony, and Crystal were fantastic and prompt to respond to questions throughout and were extremely knowledgeable and professional. My wife and I are extremely thankful for them and for choosing K. Hov. No regrets and we highly recommend!

It's a great place to be We love it

Having bought 2 new homes previously from other builders, my experience with K Hovnanian proved to be superior. KHov has friendly, professional, and responsive employees from sales to warranty issues. The workmanship and quality of construction is far better as well. I especially like how KHov invites the buyer into the building process with interim walk throughs and meetings. I would buy again from KHov.

Nicholas, I feel very elated about the process from the initial signing to the final move in was very great. The quality of materials used is also commensurate with the value of their houses / homes. The builders team were always on top of things, they did exactly what they promised and also responds to issues even after move in, in a timely manner. I would encourage home buyers to know that KHOVANIAN homes have great sales persons and project managers who are willing to do anything within their capacity to help you get all need in your future home. I really had a great experience with KHOV.

Joe and James are great individuals. They're truly professionals and both made our experience great. Joe was amazing and was there every step of the way. James was extremely helpful once house was frame until now he still ask if we have any issues or concerns. This was an amazing experience!!!

KHov speaks quality and commitment to excellent service, from the first step into the exquisitely decorated model home to going above and beyond our expectations every step of the way. The most valuable asset of KHov are its devoted employees who made our home building experience truly dream-come-true. Being nothing short of outstanding in every aspect of her job, Ms. Susan Wollf has welcomed us to the KHov family and always made us feel valued and respected. Her candor, attentiveness, knowledgeability, attention to detail and not only being true to every statement and delivering on every promise she has made, but also going above and beyond are just a few, among many more, highly admirable qualities. Impressed with great appeal, functionality and high quality of even standard features, we have been satisfied with meticulousness of the execution and interactive process of delivery. To that we owe and are very grateful to Mr. Orlando Plata and Mr. Nick Curtis, their truly tireless efforts, unsurpassed expertise and experience, enthusiasm to deliver much more than expected, along with commitment to high quality results and our complete satisfaction. Not for a moment will we hesitate before eagerly recommending KHov to our friends and family. ... More

If it wasn’t for Matthew, his hard work and attention on this project, I would have canceled after waiting OVER A YEAR to get my house. Everything moved faster once he arrived and I wish he was in charge of our building from the beginning. He is always available and doing his best to satisfy everyone. KHov should have more like him.

Excellent service Great experience

I know that this review is to go over the home buying process however I just wanted to note the responsiveness of the entire team. Last week my asthma started flaring up to what I assumed were just seasonal allergies, Wednesday and Thursday being the worst of it. On Friday I happened to go into the basement bathroom and looked up to see mold on the ceiling, the cause of my asthma flare up. I call KHovnanian warranty to explain the situation and received a call not 20 minutes later from Derek that the community manager would be coming by to take a look. Nick arrived maybe 15 minutes later, took pictures and called back into Derek to say that yes it was mold. This all took place by 12:00pm on a Friday. By 12:30 Derek called me back to let me know that a plumber would be out to take a look at the situation. By 4:45 the plumber was here, had cut out the mold spot, found and fixed the source of the leak and let me know that someone would be back out next week to fix the wall. The response time for all of this was simply amazing and much appreciated. ... More

I was looking for house for more than 1 year I couldn’t find the right house that I was looking for, finally I found K Hovnanian homes. K H had a very nice and professional customer service they answer my all questions and I decided to buy new townhouse with K H. overall I am so happy and I had a great experience

He was superb and promptly addressed our concerns.

Excelente customer services and attention to details.

My experience working with Alex has been great. He was very knowledgeable and thorough with the entire home building process. He highlighted many great points and was able to answer every question that was given to him. Any issue that I saw, he immediately responded to it and addressed it. Overall, this has been a great experience.

Susan was great from the beginning to the end of the home purchase. Orlando is also very professional at his job and he continues to assist with some home details that need attention.

As a Retired MSG is hard to find the Professionalism and Care we have found with KHov, in the ARMY we stride for Excellence, Attention to Detail, taking care of not only your customer, but future Family. Thank You…

We signed the contract with K Hovnanian Homes on June 2020, we just closed June 28, 2022. There was an issue between the developer and builder which caused the delay. Not K Hov's fault, but K Hov HQ could have accommodated this horrible experience. Ours is probably a rare experience. Our salesperson Don was always communicating with us, I feel bad for Don as he got the brunt of our anger, but such a professional and didn't avoid or shy away from our tough questions. Don took care of issues as quickly as he could and advocated for us. Once K Hov started and out of the developer's hands, the process was good. Our Senior Community Manager Alex was exceptional. Alex made the home build experience exceptional. Had we not had Alex our experience would not have been exceptional. Alex has always focused on making sure we had everything we needed and taking care of our home needs. Can't say enough good about Don and Alex!! Once we moved in very little issues on the build quality, I mentioned some erosion issues with Alex, and he took care of it immediately! Any issues, once I mentioned to Alex, he took care of it! If you're building with K Hovnanian all I can say is, make sure Alex is your Senior Construction Manager! Top Notch! The home itself, I'm extremely impressed with how energy efficient it is! It's awfully hot outside and our home is very comfortable, and the AC isn't running all the time. We love the home. Had we not had to wait a little over 2 years, I would give K Hovnanian 5 stars. Don and Alex saved K Hov's review! We love our new home, very well built, beautiful and energy efficient! ... More

We love our new home. Scott, the builder, was amazing to work with during construction and even now after we moved in!

From sales to building, I had an All-Star Team with KHovnanian. My sales team, Tia and Sylvia were always responsive to my questions. Even when they did not know an answer immediately, they would follow-up with the answer once they had one. As for the team that oversaw the construction of my home-- I cannot adequately express my gratitude to Dave, Jamie and Mike for their knowledge, guidance and professionalism throughout the building process. Exceptional experience with the entire team. I highly recommend KHovnanian!

Was sent information about home while being built. Appreciate the open communication always with all involved in helping me to secure my new home.

My experience was amazing. They responded to all my questions and concerns immediately and made me feel confident that my home would be delivered on time and of good quality. I've been here a month and I still cannot believe how beautiful this home is. I also love that I can still reach out if I ever need anything. Thanks so much again!

We are very pleased with our new home. We found our salesperson and the worksite managers have been very responsive to questions we had.

Buying our home was soooo easy, fun, and stress free with K. Hovnanian homes. From the beginning Tina made it very simple. Also, Chris, Mohenjo, Jamie, Dave, and Mike all were super nice and professional and took care of everything for us as well. If you truly want a stress free way to buy a new home go through K. Hovnanian… you won’t regret it! Sounds cliche but truly felt like family was taking care of you.

The home buying experience with Khov was made very easy. Thank you.

From the day I toured the model until I completed closing I was treated with professional with a personal touch. I appreciate Sylvia and Orlando that made my home buying experience amazing.

The process of buying, designing and building my home was made possible by these four people. It was the most positive experience that I ever could have imagined. Each of these stages of the process were handled by these professionals who were extremely knowledgeable in their area of expertise. I feel truly blessed to have been able to be a part of KHovnanian’s Four Seasons at Virginia Crossing!