K. Hovnanian® Homes Reviews in Washington, VA

If it wasn’t for Matthew, his hard work and attention on this project, I would have canceled after waiting OVER A YEAR to get my house. Everything moved faster once he arrived and I wish he was in charge of our building from the beginning. He is always available and doing his best to satisfy everyone. KHov should have more like him.

Excellent service Great experience

I know that this review is to go over the home buying process however I just wanted to note the responsiveness of the entire team. Last week my asthma started flaring up to what I assumed were just seasonal allergies, Wednesday and Thursday being the worst of it. On Friday I happened to go into the basement bathroom and looked up to see mold on the ceiling, the cause of my asthma flare up. I call KHovnanian warranty to explain the situation and received a call not 20 minutes later from Derek that the community manager would be coming by to take a look. Nick arrived maybe 15 minutes later, took pictures and called back into Derek to say that yes it was mold. This all took place by 12:00pm on a Friday. By 12:30 Derek called me back to let me know that a plumber would be out to take a look at the situation. By 4:45 the plumber was here, had cut out the mold spot, found and fixed the source of the leak and let me know that someone would be back out next week to fix the wall. The response time for all of this was simply amazing and much appreciated. ... More

I was looking for house for more than 1 year I couldn’t find the right house that I was looking for, finally I found K Hovnanian homes. K H had a very nice and professional customer service they answer my all questions and I decided to buy new townhouse with K H. overall I am so happy and I had a great experience

He was superb and promptly addressed our concerns.

Excelente customer services and attention to details.

My experience working with Alex has been great. He was very knowledgeable and thorough with the entire home building process. He highlighted many great points and was able to answer every question that was given to him. Any issue that I saw, he immediately responded to it and addressed it. Overall, this has been a great experience.

Susan was great from the beginning to the end of the home purchase. Orlando is also very professional at his job and he continues to assist with some home details that need attention.

As a Retired MSG is hard to find the Professionalism and Care we have found with KHov, in the ARMY we stride for Excellence, Attention to Detail, taking care of not only your customer, but future Family. Thank You…

We signed the contract with K Hovnanian Homes on June 2020, we just closed June 28, 2022. There was an issue between the developer and builder which caused the delay. Not K Hov's fault, but K Hov HQ could have accommodated this horrible experience. Ours is probably a rare experience. Our salesperson Don was always communicating with us, I feel bad for Don as he got the brunt of our anger, but such a professional and didn't avoid or shy away from our tough questions. Don took care of issues as quickly as he could and advocated for us. Once K Hov started and out of the developer's hands, the process was good. Our Senior Community Manager Alex was exceptional. Alex made the home build experience exceptional. Had we not had Alex our experience would not have been exceptional. Alex has always focused on making sure we had everything we needed and taking care of our home needs. Can't say enough good about Don and Alex!! Once we moved in very little issues on the build quality, I mentioned some erosion issues with Alex, and he took care of it immediately! Any issues, once I mentioned to Alex, he took care of it! If you're building with K Hovnanian all I can say is, make sure Alex is your Senior Construction Manager! Top Notch! The home itself, I'm extremely impressed with how energy efficient it is! It's awfully hot outside and our home is very comfortable, and the AC isn't running all the time. We love the home. Had we not had to wait a little over 2 years, I would give K Hovnanian 5 stars. Don and Alex saved K Hov's review! We love our new home, very well built, beautiful and energy efficient! ... More

We love our new home. Scott, the builder, was amazing to work with during construction and even now after we moved in!

From sales to building, I had an All-Star Team with KHovnanian. My sales team, Tia and Sylvia were always responsive to my questions. Even when they did not know an answer immediately, they would follow-up with the answer once they had one. As for the team that oversaw the construction of my home-- I cannot adequately express my gratitude to Dave, Jamie and Mike for their knowledge, guidance and professionalism throughout the building process. Exceptional experience with the entire team. I highly recommend KHovnanian!

Was sent information about home while being built. Appreciate the open communication always with all involved in helping me to secure my new home.

My experience was amazing. They responded to all my questions and concerns immediately and made me feel confident that my home would be delivered on time and of good quality. I've been here a month and I still cannot believe how beautiful this home is. I also love that I can still reach out if I ever need anything. Thanks so much again!

We are very pleased with our new home. We found our salesperson and the worksite managers have been very responsive to questions we had.

Buying our home was soooo easy, fun, and stress free with K. Hovnanian homes. From the beginning Tina made it very simple. Also, Chris, Mohenjo, Jamie, Dave, and Mike all were super nice and professional and took care of everything for us as well. If you truly want a stress free way to buy a new home go through K. Hovnanian… you won’t regret it! Sounds cliche but truly felt like family was taking care of you.

The home buying experience with Khov was made very easy. Thank you.

From the day I toured the model until I completed closing I was treated with professional with a personal touch. I appreciate Sylvia and Orlando that made my home buying experience amazing.

The process of buying, designing and building my home was made possible by these four people. It was the most positive experience that I ever could have imagined. Each of these stages of the process were handled by these professionals who were extremely knowledgeable in their area of expertise. I feel truly blessed to have been able to be a part of KHovnanian’s Four Seasons at Virginia Crossing!

This was an excellent home buying experience from initial down payment to closing. Khov made this experience stress free. So far I have no complaint about the workmanship or value. The building team was open with communication keeping me updated on a weekly basis. James was magnificent in keeping me abreast of construction from start to finish. Khov is open and transparent about the entire purchase and building process. Khov kept me updated on progress, delays, and changes in a timely manner. Excellent home buying experience.

Everyone was nice, professional, timely and honest. Any issue that they self identified was immediately disclosed to myself and was then quickly fixed. On many occasions I would send an email to the company and I would either receive a call or get a reply within a few hours. The townhome is amazing and was well worth it.

From start to finish we had a good experience

Great place and great staff

These houses are second to no others. Lovely design houses

My significant other and I love our new home and really appreciated all the time and effort that went into it from Kristen Dave Jeff and especially Ms. Karen! Thank you!