K. Hovnanian® Homes Reviews in Washington, VA

Hands down a wonderful experience. Even when I was difficult and needed special handling, the crew and others took care of me.

Beautiful home, spacious and open. Loved the amount of choices in the designer galleria , it was absolutely amazing. Lots of different options with floor plans and execution. Highly recommend these builders

This is the 2nd home KHOV has built for us. Love everything about this builder.

Excellent work quality. Profesional people to work the process.

I would highly recommend KHovnanian Home Builders to anyone who wants to purchase a new home. We expected the process of building our first home to be extremely overwhelming and were hesitant to begin the process, however we were supported 110% of the way from start to finish. From the sales person who went out of her way to provide support and superior customer service, to the design center where we were able to choose all of our finishes. We were able to work within a budget we could afford and couldn't be happier with the value, craftsmanship, and quality of our new home. We still can't believe we own our first home and are stunned at how beautiful it is. Initially, we had a great deal of anxiety, but the loan officer was able to answer our questions and was more than helpful. When closing on our new home, I had to close without my husband who couldn't be there, however the process went very smoothly and I was in and out of the closing without any issues. Best of all, I cannot forget the Senior Community Construction Manager. He was thorough, obsessive compulsive about every single detail and was always available to me for everything. If I ever had any issues, he took care of them immediately. Each of the meetings I had with him were informative and I always left feeling good about the process. Our home was delivered in time to meet our personal request, as we were nearing the end of our lease. We were pleasantly surprised each and every time we visited our home through the building process, and we couldn't be happier today! The construction manager still continues to reach out to make sure we are happy, and we sincerely appreciate his outstanding customer service! Khovnanian went WAY BEYOND exceeding our home buying expectations! The entire team deserves an A+ for customer satisfaction! ... More

I would highly recommend purchasing a K. Hovnanian Home! I am getting settled in and I just love my new home. it's beautiful!

The entire process from first visiting the properties thru financing, closing and follow up after the sale has been easy. Responsive to inquiries and the few minor issues that needed attention. The team of Tricia, Kristen and Arthur do an outstanding job.

This was our first new construction build and we could not have been more pleased with the entire process. Throughout the build, we were kept abreast of all developments. Very pleased with the experience.

Tara, Dave, and Todd are great to work with!

When it comes to buying a house it is not an easy process... We were looking for months until we met Crystal. She made the process unforgettable and for that we are truly grateful.

This was my first time purchasing a home. I was nervous because people told me horrible experiences that made me scared. My experience was completely opposite, just amazing. I really appreciate, Tara, David, and Todd from Leeland station. They made my experience the absolute best, and i couldn’t be happier.

My first contact with the company was Crystal. She made things easier than it actually is ....which really made the difference. She gave us hope when we thought there was no hope...She gave us the impression "you can do this" and sure we did. She was our first rock and source of inspiration. Without putting full names out there, Ava, Lisa our loan processors, and Alex my builder who put the pieces together to give us this astounding architecture that we now proudly call "our Home". Our home was ready before the stipulated time....yes ..it was built that fast ....it was almost like a magic. We could not thank K.H.H enough. God bless you all who worked for us including those who worked behind the scenes to make this a reality. We love our Home. God bless you. ... More

We had never heard of KHov prior to our purchase but I can't imagine any other builder treating us better. The first time my wife and I met Gene, he made is feel totally comfortable and was able to give us details about any of the builds, finishes, and even mortgage advice. Super knowledgeable and he really made us feel like family. Like we weren't just buying a house- we were building our forever home. The entire experience with Gene continued until the day we closed on our home. Even though he had left to a different development, he even came to our closing walk through and was there for every single question along the way. Same with the builder, Blue. She does amazing work and was so down to earth with my wife and I. She always gave us a straight answer and was always a delight to talk with. Even the design center was a breeze. Not once did anyone try to upsell anything, or convince us to go with something more/less expensive. Building a home can be scary and incredibly stressful but I would do it again in a heartbeat because of how amazing the team my wife and I worked with at KHov were. Even now that we've moved in we have easy access to Blue and even Shawn who deals with home warranties. I never once felt out of the loop in the process of building my home, which is exactly the way it should be. ... More

Good experience.

the quality of materials and workmanship seem to be above grade, and helps to provide the value I paid for. khov personnel from sales to completion (Tara,David,Todd) are great, they help with any issue that came up and establish the trustworthiness of my new khov home. therefore I would highly recommend K.Hovnanian Homes to everyone.

I was very happy with the building and sales process from beginning to the end. I wasn’t happy with Kham at all.

Good product, meets all my needs at this point in my life

I had a great experience from start to finish & the swiftness in responses to all of my inquiries and issues is unmatched. Highly recommend! Andrew, our construction manager, is AMAZING and Catricia just makes everything better. I love the team and I love my new home!

The sales staff, and the building crew have been wonderful. Very respectful, responsive, friendly, and personable.

I had a wonderful experience purchasing a condo in the Pender Oaks community. My sales agent, Joey was truly amazing to work with! He was attentive to my needs and concerns. He also responded to my questions within a timely fashion. Despite the delay in the home building process, the KHov team communicated frequently to let me know what was going on. Matt, the Construction Manager, has also been wonderful throughout this process. He's been here through every step of the way and has taken the time to explain the inner workings of my home and has even gone above and beyond to help resolve certain issues with the home. I would definitely choose K. Hovnanian again when purchasing my new home. ... More

He was very informative and he pretty much sold me on buying this Villa with his knowledge about KHovnanian homes.

Responsiveness and attention to detail.

The team is very responsive to my requests to fix any defects. The defects &imperfections are understandable since we are experiencing unprecedented labor shortage and supply chain issues

Overall the experience buying a home was great with KHOV. We've been living here for about two months. The only real complaint I have is I wish more work was done to help condos with sound proofing. The only real issue is our upstairs neighbors when they go up and down the stairs. Wish there was slightly more insulation but overall great experience.

Quick responses from sales representatives, construction manager, and finance personnels; great attitudes of customer-caring service answering almost all sorts of questions from a customer in a way of thoughtful and mindful manner, including touring the site, reporting construction progresses, and processing the loan application with final closing procedures. With all those great customer-caring services, a customer is the CUSTOMER - TWO thumbs up...!