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- K. Hovnanian® Homes
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- Washington, VA
K. Hovnanian® Homes Reviews in Washington, VA
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What Washington Homeowners Have to Say About K. Hovnanian® Homes.
Read all 386 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Washington area. Washington homeowners have rated K. Hovnanian® Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
K. Hovnanian® Homes in Washington Area
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Customer Reviews
Customer Service
- Russell Y.
- Verified HomeBuyer
- May 31, 2022
- Triangle, VA
Our experience was the absolute best. Russ, Joe and Karie did an amazing job for me and my family. From the introduction to the property to the receiving of our keys, it was truly remarkable and amazing. Russ kept us informed every step of the way. Joe helped resolve our concerns and Karie helped put everything together for us on the financial end and kept me and my family feeling positive of a great outcome. We got our home!!! And it was truly Inpart to these three and their team. Thank you again.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - Becky, Blue and team were very responsive to my questions and
- Anonymous
- Verified HomeBuyer
- May 31, 2022
- Stafford, VA
Becky, Blue and team were very responsive to my questions and concerns. They genuinely cared about every aspect of the process as though it was their home. This was very much appreciated by my family and I as we purchased during a pandemic!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - My wife and I love our home.
- Michael C.
- Verified HomeBuyer
- May 19, 2022
- Alexandria, VA
My wife and I love our home. We’re very thankful for James, the site lead. He’s been very helpful and attentive to any of the questions or needs we might need regarding the home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Responsive and helpful
- Hermes C.
- Verified HomeBuyer
- May 17, 2022
- Alexandria, VA
We only have good things to say about our experience with K. Hovnanian. The entire process went very smooth, from browsing the model units, checking the progress of the construction, to buying our townhouse. We are very happy in our new home. Workmanship and materials are of high quality. Kudos to Jack and James for their expertise and responsiveness. They were awesome and extremely helpful throughout the whole process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - Dave and Rafael were great and very accommodating!
- Anonymous
- Verified HomeBuyer
- May 10, 2022
- WOODBRIDGE, VA
Dave and Rafael were great and very accommodating!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Professionalism and friendliness of the staff.
- Richard P.
- Verified HomeBuyer
- May 03, 2022
- WOODBRIDGE, VA
It was hard to buy a house sight unseen as the models were not available when we bought. But through the whole process Gene was outstanding in answering every question we had and if he didn’t know he would find out and get right back to us. Awesome ambassador for your company. After move in Mike, Dave and Jamie have been just as impressive and extremely helpful. Everyone we have dealt with has been so helpful and friendly.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Responsiveness
- Praveen G.
- Verified HomeBuyer
- May 03, 2022
- Triangle, VA
The team and Khoh , especially Carmel went out of the way to help make our home buying experience stellar.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - Love working with Erica from the moment I signed the contract
- Sara Y.
- Verified HomeBuyer
- April 27, 2022
- WOODBRIDGE, VA
Love working with Erica from the moment I signed the contract till the very end she made sure I was aware of everything. She was by far the most caring person.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The level interaction and concern shown by the builder's reps in all functional areas (sales, construction, option picking, etc.).
- Joey B.
- Verified HomeBuyer
- April 26, 2022
- WOODBRIDGE, VA
Great experience! Special thanks to Susan in (Sales Team) and Dan (Construction Management).
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The salesperson and the site manager are very professional and responsive
- Leming Q.
- Verified HomeBuyer
- March 11, 2022
- Lorton, VA
There were many challenges for home construction during the COVID-19 pandemic. K. Hovnanian Homes were able to overcome many difficulties to build a high-quality and beautiful home for us - despite the delayed closing date. The weekly email update with photos from the VP of construction near the end was very informative. The site manager was very thorough, friendly and helpful.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Smooth
- Michael D.
- Verified HomeBuyer
- March 08, 2022
- Triangle, VA
The entire buying process was made smooth and easy. Russ was an absolute pleasure to work with and went above and beyond to help me and my family. Would recommend to anyone.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The ease of purchase and the friendly staff have been great.
- Santwan O.
- Verified HomeBuyer
- March 03, 2022
- Triangle, VA
The ease of purchase and the friendly staff have been great.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The entire process was very smooth.
- Lisa N.
- Verified HomeBuyer
- February 24, 2022
- Triangle, VA
Not only did my husband and I buy a brand new house, but it's also our very 1st home. I've heard so many horror stories about new home construction, but we didn't have any problems at all. Everyone was very knowledgeable and the process was very smooth!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Everyone, from sales to the building teams was absolutely excellent.
- John C.
- Verified HomeBuyer
- February 01, 2022
- Fairfax, VA
I would highly recommend the purchase of a K Hov home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience!
- Keith M.
- Verified HomeBuyer
- January 25, 2022
- Fairfax, VA
It was a great experience! The team kept us informed about the progress on a weekly basis. If we ever had a question it was promptly answered by a sales representative. Highly recommend Hovnanian to anyone who is looking for a new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - Russ, Dave, and their team were awesome and made the first time
- Marian A.
- Verified HomeBuyer
- January 18, 2022
- Triangle, VA
Russ, Dave, and their team were awesome and made the first time home buyer experience the best one for me me. If I was rich I would buy another based on the experience alone. Thank you for helping me through the process from start to finish
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - I absolutely loved my experience with KHov.
- Tonasha J.
- Verified HomeBuyer
- January 18, 2022
- Triangle, VA
I absolutely loved my experience with KHov. The entire team was amazing and super helpful. Would definitely recommend the company to anyone looking to build/purchase a home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - Very professional and skilled builders that deliver quality product.
- Amaha T.
- Verified HomeBuyer
- January 18, 2022
- Fairfax, VA
Very professional and skilled builders that deliver quality product.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - Crystal was outstanding from beginning to key.
- Richard H.
- Verified HomeBuyer
- December 09, 2021
- Triangle, VA
Crystal was outstanding from beginning to key. Dave, Geoffrey, and crew were absolutely amazing and great to work with. Very responsive to any issues that we had, and very knowledgeable of the process. Thank you Khov team! We appreciate you all making our very first home purchasing experience a great one!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Professional
- Ruba O.
- Verified HomeBuyer
- December 08, 2021
- Fairfax, VA
Very good crew members that listen and followed up with me ASAP. Thank you
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - I really appreciated how transparent our Project Manager (Alex)
- Anonymous
- Verified HomeBuyer
- December 07, 2021
- Fredericksburg, VA
I really appreciated how transparent our Project Manager (Alex) was throughout the process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - Working with K.
- Yash V.
- Verified HomeBuyer
- December 07, 2021
- Fairfax, VA
Working with K.Hovnanian was like working with family. Everything right from the sales, to build, move and the post-move was phenomenal. I truly enjoyed the whole home-building experience and look forward to many years in our new beautiful home. Thank You, Team KHoV.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Awesome customer service!
- Sean H.
- Verified HomeBuyer
- December 01, 2021
- Fairfax, VA
We had a great experience dealing with our KHOV sales rep Joey. He answered all of our many questions quickly and kindly. We also really liked our builder Matt G. who went above and beyond in answering questions, providing information on our home, and solving any and all minor construction issues. Joey and Matt provided amazing customer service to our family.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Quality of the home is off the charts
- Thomas C.
- Verified HomeBuyer
- November 29, 2021
- Fredericksburg, VA
We were very impressed with the attention to detail throughout the build process. The global pandemic drug things on longer than we have thoroughly enjoyed being in the home for the holidays. And the site manager (Alex R) was the absolute best. The regular communications and responsiveness to our questions helped ease any concerns that popped up.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - The customer service across the board was outstanding!
- Luis P.
- Verified HomeBuyer
- November 26, 2021
- Triangle, VA
The customer service across the board was outstanding! The seller, builder, home design center, and lender were great. The overall experience was top notch. I would definitely recommend K. Hov to everyone for their home buying needs!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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